Recall 25V002 affects 239,382 2023-2025 Tesla Model 3, Model S, Model X, and Model Y vehicles for rearview-camera loss. Repair is free.
Tesla is recalling 239,382 2023-2025 Model Y, Model X, Model S, and Model 3 vehicles because a computer circuit board can short and cut off the rearview camera image. Without that image, the driver has a reduced rear view while backing up, which increases crash risk, and the Tesla repair is free.
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What's wrong?
The affected part is the car computer software in certain Tesla 2023-2025 Model Y, Model X, Model S, and Model 3 vehicles. That computer manages the rearview camera display, which shows the area behind the vehicle when Reverse is selected. Federal rear visibility rules depend on that image appearing when the driver backs up.
On these vehicles, older software versions, earlier than 2024.44.25.3 or 2024.45.25.6, interact with certain car computers in colder temperatures in a way that increases reverse current. That electrical condition can short the computer's primary power component, secondary power component, or both. When that happens, the rearview camera image is lost, so the screen no longer gives the driver the required rear view.
The warning sign is direct: the rearview camera display appears blank when the vehicle is shifted to Reverse. Treat that blank display as the symptom of the recall condition, not as a normal screen delay.
Who's affected?
Covers four Tesla model lines across 2023, 2024, and 2025, all tied to software versions before 2024.44.25.3 or 2024.45.25.6.
| 2025 Tesla Model Y | Software |
|---|---|
| 2025 Tesla Model Y | electrical system |
| 2025 Tesla Model X | Software |
| 2025 Tesla Model X | electrical system |
| 2025 Tesla Model S | Software |
| 2025 Tesla Model S | electrical system |
| 2023 Tesla Model X | Software |
| 2023 Tesla Model X | electrical system |
| 2023 Tesla Model Y | Software |
| 2023 Tesla Model Y | electrical system |
| 2024 Tesla Model X | Software |
| 2024 Tesla Model X | electrical system |
| 2024 Tesla Model Y | Software |
| 2024 Tesla Model Y | electrical system |
| 2024 Tesla Model 3 | Software |
| 2024 Tesla Model 3 | electrical system |
| 2024 Tesla Model S | Software |
| 2024 Tesla Model S | electrical system |
| 2025 Tesla Model 3 | Software |
| 2025 Tesla Model 3 | electrical system |
| Units affected | 239,382 |
| Field incidents | NHTSA has logged 955 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A blank rearview camera display reduces the driver's rear view when backing up and increases crash risk. If the screen is blank after shifting to Reverse, use extra care, check surroundings directly, and arrange the recall remedy soon. Repair is free at any franchised Tesla dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 Tesla Model Y, Model X, Model S, or Model 3 is included in this recall.
- Contact Tesla service to confirm the free OTA software update is installed and whether your vehicle needs a computer replacement for the rearview-camera circuit-board issue.
- Schedule the free computer replacement if Tesla identifies circuit board failure or circuit board stress on your vehicle.
- Reference recall number 25V002 and Tesla recall SB-25-00-001 when contacting Tesla service.
- Verify the rearview camera image before backing up until Tesla confirms the update or computer replacement is complete.
What happens at the repair
Tesla released the free over-the-air software update for this recall. Tesla will also identify vehicles that had a computer circuit board failure, or stress that can lead to that failure, and replace the affected computers free of charge. If your vehicle needs hardware work, a Tesla technician handles the computer replacement. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because all affected vehicles remain covered by that warranty. Ask Tesla service how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| January 6, 2025 | NHTSA published the recall |
|---|---|
| January 8, 2025 | Dealer notification began |
| January 8, 2025 | Dealer notification ended |
| March 7, 2025 | Owner notification mailed |
| March 7, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 7, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V002?
Recall 25V002 covers 239,382 2023-2025 Tesla Model Y, Model X, Model S, and Model 3 vehicles with a computer circuit board that can short and cause the rearview camera image to go blank. Tesla released a free over-the-air software update and will replace affected computers for free.
What should I do if my 2023-2025 Tesla Model Y, Model X, Model S, or Model 3 is on this recall?
Check your VIN to confirm your specific Tesla is included in recall 25V002. If it is, make sure the over-the-air software update is installed. If Tesla identifies circuit board failure or stress that points to failure, Tesla will replace the affected computer free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Tesla's remedy for 25V002 is free. Tesla released the software update free of charge and will replace qualifying affected computers free of charge.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview camera does not display an image, the driver has less rear view, which increases crash risk. The free remedy addresses the software and affected computer condition tied to the camera loss.
What if I bought my Tesla used?
The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Tesla is included, then use the installed software update status or contact Tesla customer service at 1-877-798-3752 for the next repair step.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V002000 |
|---|---|
| Tesla customer service | 1-877-798-3752 |
| NHTSA recall # | 25V002 |
| NHTSA recall # (full) | 25V002000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →