Recall 24V970 covers 4,926 2025 Indian Scout and Scout Sixty motorcycles for a false-neutral gear display. Repair is free at any franchised Indian dealer.
Indian is recalling 4,926 2025 Scout and Scout Sixty motorcycles because the gear position display can falsely show neutral when the transmission is actually in gear. The motorcycle can move unexpectedly and increase the risk of a crash; Indian dealers will complete the recall repair free of charge.
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What's wrong?
On the 2025 Indian Scout and Scout Sixty, engine control software interprets voltage from the gear position system and tells the gauge which gear to show. When the motorcycle is truly in neutral, the display should tell the rider the bike is not in gear. That message matters before startup and while easing out the clutch.
On affected motorcycles, the software's neutral voltage limits were set too wide. That setting can let the transmission be partly engaged while the gauge still shows neutral. If the rider starts the motorcycle or begins releasing the clutch while trusting that display, the bike can move forward even though the gauge says neutral.
The warning sign is small movement when neutral is shown and the clutch is slowly engaged. If the motorcycle creeps while still displaying neutral, the gear indication is wrong and the condition is present.
Who's affected?
VINs became searchable on January 30, 2025; the scope covers both Scout variants using the same Bosch engine control software.
| 2025 Indian Scout | Software |
|---|---|
| 2025 Indian Scout Sixty | Software |
| Units affected | 4,926 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
A matching 2025 Indian Scout or Scout Sixty does not confirm inclusion. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
The motorcycle can move unexpectedly when the transmission is actually in gear, increasing the risk of a crash. If the gauge shows neutral, release the clutch slowly and watch for minor movement before riding. If it moves, stop riding and arrange service. Repair is free at any franchised Indian dealer.
What should I do?
- Check your VIN to confirm your 2025 Indian Scout or Scout Sixty is included in this recall.
- Contact a franchised Indian dealer to schedule the free ECM software update that corrects the false neutral gear-position display.
- Bring the recall notice if Indian mailed one. If not, reference recall number 24V970 when you call.
- Call Indian customer service at 1-877-204-3697 with questions about scheduling or dealer availability.
- Confirm the gear position before releasing the clutch until the software update is complete.
What happens at the repair
At the dealer, an Indian technician updates the Engine Control Module software so the gear position display follows the recall repair. The software update is free under the recall, including dealer labor for the update. Indian has a general reimbursement plan on file for this campaign. If you already paid for a related ECM software repair before the recall notice, bring repair documentation and receipts to the service desk and ask how to submit them under Indian's reimbursement process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 23, 2024 | NHTSA published the recall |
|---|---|
| January 23, 2025 | Dealer notification began |
| January 23, 2025 | Dealer notification ended |
| January 29, 2025 | Owner notification mailed |
| January 30, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 30, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V970?
Recall 24V970 covers 4,926 2025 Indian Scout and Scout Sixty motorcycles. The gear position display can falsely show neutral when the transmission is still in gear, which can let the motorcycle move unexpectedly and increase crash risk. Indian dealers update the ECM software for free.
What should I do if my 2025 Indian Scout or Scout Sixty is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 24V970. If it is, contact a franchised Indian dealer to schedule the ECM software update. Reference recall 24V970 and Indian recall number I-24-11 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Indian will update the Engine Control Module software free of charge at a franchised Indian dealer.
What is the safety risk on recall 24V970?
The risk is unexpected movement when the motorcycle appears to be in neutral. If the display is wrong and the transmission is actually in gear, the motorcycle can move when the rider does not expect it, increasing the risk of a crash.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V970000 |
|---|---|
| Indian customer service | 1-877-204-3697 |
| NHTSA recall # | 24V970 |
| NHTSA recall # (full) | 24V970000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →