Recall 24V963 affects 37 2022-2024 Orange Ev T-Series Electric Truck and E-Triever trucks for obstructed reverse lights. Free repair at any franchised Orange Ev dealer.
Orange Ev is recalling 37 2022-2024 T-Series Electric Truck and E-Triever vehicles because beavertail frames can block the center of the reverse lights. Reduced rear visibility can make the truck harder for pedestrians or other drivers to see, and Orange Ev dealers will complete the free repair.
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What's wrong?
The reverse lights on the 2022-2024 Orange Ev T-Series Electric Truck and E-Triever are clear rear lamps that turn on when the truck is shifted into reverse. They help people behind the truck see that it is backing up, and they help the truck meet the lighting visibility rules for backup lamps.
On affected trucks built with beavertail frames, the rear frame extension sits where it blocks the center of the reverse lights. The problem is the frame and lamp layout, not a failed bulb or wiring fault. Orange Ev says the beavertail option was offered without a proper visibility assessment, so the lamp position did not account for the added frame structure.
There is no warning sign before failure. The reverse lights can still turn on, but part of the light is blocked by the frame, so an owner or driver would not necessarily notice the compliance problem during normal operation.
Who's affected?
Covers both T-Series Electric Truck and E-Triever models across the 2022, 2023, and 2024 model years, with structure and backup-light components tied to the same backup lamp mount.
| 2023 Orange Ev T-Series Electric Truck | body or structural component |
|---|---|
| 2023 Orange Ev T-Series Electric Truck | Back up lights |
| 2022 Orange Ev T-Series Electric Truck | body or structural component |
| 2022 Orange Ev T-Series Electric Truck | Back up lights |
| 2023 Orange Ev E-Triever | body or structural component |
| 2023 Orange Ev E-Triever | Back up lights |
| 2024 Orange Ev E-Triever | body or structural component |
| 2024 Orange Ev E-Triever | Back up lights |
| Units affected | 37 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Obstructed reverse lights make the truck harder for pedestrians and other drivers to see while backing, which increases crash risk. Until the repair is complete, limit on-road use when operating without a trailer and use extra care around people, loading areas, and traffic. Repair is free at any franchised Orange Ev dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Orange Ev T-Series Electric Truck or E-Triever is included in this recall.
- Contact a franchised Orange Ev dealer to schedule the free reverse-light replacement and relocation that restores rear visibility around the beavertail frame.
- Bring the recall notice if you have it. If not, reference recall number 24V963 when you call.
- Limit on-road use when operating without a trailer until the reverse-light repair is complete.
What happens at the repair
At the dealer, an Orange Ev technician replaces and relocates the reverse lights so the beavertail frame no longer blocks the center of the lamps. The recall repair is available now, and parts and labor are covered. Until the repair is complete, follow Orange Ev's guidance to limit on-road use when operating without a trailer. Orange Ev uses its standard reimbursement plan for this campaign, so bring documentation for any related out-of-pocket reverse-light repair already paid before the recall notice.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 20, 2024 | NHTSA published the recall |
|---|---|
| February 13, 2025 | Interim owner notification (was planned for this date) |
| August 15, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 24V963?
Recall 24V963 covers 37 2022-2024 Orange Ev T-Series Electric Truck and E-Triever trucks with beavertail frames. The frame end can obstruct the center of the reverse lights, reducing visibility to pedestrians or other drivers and increasing crash risk. Orange Ev will replace and relocate the reverse lights for free.
What should I do if my 2022-2024 Orange Ev T-Series Electric Truck or E-Triever is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V963. If it is, limit on-road use without a trailer until the remedy is complete, then contact Orange Ev customer service at 1-866-688-5223 or a franchised Orange Ev dealer to schedule the free reverse-light repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Orange Ev will replace and relocate the affected reverse lights free of charge, including parts and labor, for trucks included in recall 24V963.
Is it safe to drive an Orange Ev truck with this recall?
The recall does not carry a do-not-drive order, but Orange Ev advises owners to limit on-road use without a trailer until the remedy is completed. The issue is reduced reverse-light visibility, which can make the truck harder for pedestrians or other drivers to see while backing.
When were owners notified about recall 24V963?
Orange Ev mailed owner notification letters on August 15, 2025. If you bought the truck used or never received a letter, check your VIN to confirm whether recall 24V963 applies, then reference the recall number when you contact Orange Ev or the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V963000 |
|---|---|
| Orange Ev customer service | 1-866-688-5223 |
| NHTSA recall # | 24V963 |
| NHTSA recall # (full) | 24V963000 |
Source documents
-
Download Recall Report (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →