Recall 24V957 covers 295,449 2020-2022 Ford Super Duty, F-650, and F-750 trucks for high-pressure fuel-pump failure. Repair is free at any franchised Ford dealer.
Ford is recalling 295,449 2020-2022 trucks, including F-250 Sd and F-350 Sd vehicles, because biodiesel deposits can form on high pressure fuel pump drivetrain roller components. Pump failure can cause a loss of drive power and increase crash risk; Ford dealers will complete the recall repair free of charge.
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What's wrong?
The high pressure diesel fuel pump on these 2020-2022 Ford diesel trucks sends fuel to the engine at the pressure the injectors need. It is part of the delivery side of the fuel system: low pressure fuel reaches the pump, then the pump compresses it so the engine can start and keep running under load.
On the recalled trucks, aged biodiesel deposits can build up on the pump drivetrain roller and inside the tappet body cooling passages. The tappet is a moving pump part that needs cooling as it rides against the pump drive. When deposits interfere with that area, pump parts wear faster, metal debris enters the fuel system, and the high pressure pump can fail.
Owners can notice extended cranking when starting, a Check Engine Light, unusual noise, or reduced engine power. Those are warning signs that the pump or related fuel system parts need dealer attention.
Who's affected?
Spans seven Ford truck lines from F-250 Sd through F-750 across the 2020, 2021, and 2022 model years, all tied to the same high pressure diesel fuel pump.
| 2020 Ford F-600 Sd | fuel system |
|---|---|
| 2022 Ford F-650 | fuel system |
| 2021 Ford F-450 Sd | fuel system |
| 2021 Ford F-550 Sd | fuel system |
| 2022 Ford F-250 Sd | fuel system |
| 2021 Ford F-250 Sd | fuel system |
| 2020 Ford F-250 Sd | fuel system |
| 2022 Ford F-350 Sd | fuel system |
| 2021 Ford F-650 | fuel system |
| 2021 Ford F-600 Sd | fuel system |
| 2021 Ford F-750 | fuel system |
| 2021 Ford F-350 Sd | fuel system |
| 2020 Ford F-550 Sd | fuel system |
| 2020 Ford F-350 Sd | fuel system |
| 2022 Ford F-450 Sd | fuel system |
| 2020 Ford F-450 Sd | fuel system |
| 2022 Ford F-550 Sd | fuel system |
| 2022 Ford F-600 Sd | fuel system |
| 2022 Ford F-750 | fuel system |
| Units affected | 295,449 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the high pressure fuel pump fails, the vehicle can lose drive power, which increases crash risk. Watch for extended crank while starting, a Check Engine Light, fuel pump noise, or reduced engine power. If those signs appear, stop in a safe place and call a Ford dealer. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Ford F-600 Sd, F-650, F-450 Sd, F-550 Sd, F-250 Sd, F-350 Sd, or F-750 is included in this recall.
- Contact a franchised Ford dealer to schedule the free PCM and TCM software update for the high-pressure fuel pump failure risk.
- Bring the recall notice if Ford mailed one. If not, reference recall number 24V957 and Ford recall 24S78 when you call.
- Drive cautiously until the repair is complete, and pull over safely if the truck loses drive power.
What happens at the repair
At the dealer, a Ford technician updates the powertrain control module and transmission control module software. The update is covered by the recall, so parts and labor are free. If you've already paid for a related repair before the recall notice, Ford's standard reimbursement plan is the path for documented expenses. Bring your repair paperwork or receipts to the service desk and ask how Ford wants the claim submitted.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 20, 2024 | NHTSA published the recall |
|---|---|
| January 2, 2025 | Dealer notification began |
| January 2, 2025 | Dealer notification ended |
| January 2, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 13, 2025 | Interim owner notification (was planned for this date) |
| January 23, 2026 | Owner notification mailed |
Frequently asked questions
What is recall 24V957?
Recall 24V957 covers 295,449 2020-2022 Ford F-250 Sd, F-350 Sd, F-450 Sd, F-550 Sd, F-600 Sd, F-650, and F-750 vehicles. Biodiesel deposits can form on high-pressure-fuel-pump drivetrain roller components and lead to pump failure. Loss of drive power increases crash risk. Ford dealers update the PCM and TCM software for free.
What should I do if my 2020-2022 Ford F-250 Sd, F-350 Sd, F-450 Sd, F-550 Sd, F-600 Sd, F-650, or F-750 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V957. If it is, contact a franchised Ford dealer to schedule the PCM and TCM software update. Reference Ford recall number 24S78 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to fix safety defects at no cost to owners. Ford dealers will update the powertrain control module and transmission control module software free of charge at any franchised Ford dealer.
What is the safety risk?
The safety risk is loss of drive power while the vehicle is in use. The recall says biodiesel deposits can damage high-pressure-fuel-pump drivetrain roller components, leading to pump failure. If the pump fails, loss of drive power increases crash risk.
When did Ford notify owners about recall 24V957?
Ford mailed owner notification letters on January 23, 2026. The dealer repair is available, so included owners can contact a franchised Ford dealer now to schedule the PCM and TCM software update.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V957000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V957 |
| NHTSA recall # (full) | 24V957000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →