Recall 24V954 affects 20,484 2020-2024 Ford Escape and Corsair vehicles for high-voltage battery failure. Do not charge. Free repair once Ford opens it.
Ford is recalling 20,484 2020-2024 Escape and Corsair vehicles under recall 24V954 because a manufacturing defect in one or more high-voltage battery cells can lead to an internal short circuit and battery failure. Battery failure can cause loss of drive power and raise crash or fire risk; Ford will provide the dealer repair free once the remedy is available.
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What's wrong?
The high voltage battery pack stores electricity for the plug-in hybrid drive system in affected 2020-2024 Escape and Corsair vehicles. Its battery cells send power through the vehicle's energy control system, which monitors the pack and controls how that power is used. The pack depends on each cell keeping its internal layers separated.
In the suspect cells, variation in the supplier's production process can leave tiny defects or local stress in the separator layer. That separator is the thin internal barrier that keeps parts of the cell from touching. If it is damaged, the cell can develop an internal short circuit, which can lead to battery failure.
Owners receive a "Stop Safely Now" message in the instrument cluster if the vehicle detects this battery cell problem. Updated battery energy control module software, the computer that watches the high voltage pack, is designed to detect cell problems earlier and identify when pack replacement is required.
Who's affected?
Spans Ford Escape and Lincoln Corsair SUVs across the 2020-2024 model years, all involving the high-voltage traction battery.
| 2024 Ford Escape | high-voltage traction battery |
|---|---|
| 2024 Lincoln Corsair | high-voltage traction battery |
| 2023 Ford Escape | high-voltage traction battery |
| 2022 Ford Escape | high-voltage traction battery |
| 2022 Lincoln Corsair | high-voltage traction battery |
| 2021 Lincoln Corsair | high-voltage traction battery |
| 2021 Ford Escape | high-voltage traction battery |
| 2020 Ford Escape | high-voltage traction battery |
| 2023 Lincoln Corsair | high-voltage traction battery |
| Units affected | 20,484 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Battery failure can cut drive power, increasing crash risk, and can also increase fire risk. If the instrument cluster shows Stop Safely Now, pull over safely and contact a Ford dealer. Follow Ford's instruction not to charge the battery until the remedy is complete. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2020-2024 Ford Escape or Lincoln Corsair is included in this recall.
- Follow Ford's charging instruction: do not charge the battery until the remedy for your VIN is complete.
- Contact a franchised Ford dealer to ask whether the battery energy control module software update and high-voltage battery pack inspection are open for your VIN.
- Reference recall number 24V954 and Ford recall 24S79 when you call the dealer.
- Bring the owner letter Ford mailed on May 30, 2025, or bring the VIN if you do not have the letter.
What happens at the repair
Until Ford opens the final repair, follow Ford's instruction not to charge the battery. The planned dealer repair is a battery energy control module software update, with high voltage battery pack replacement if needed. A Ford technician will complete that work free of charge once the remedy is available. Ford's standard reimbursement plan covers eligible owner-paid repairs completed before the recall notice. Contact Ford customer service with documentation for a reimbursement review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 20, 2024 | NHTSA published the recall |
|---|---|
| January 6, 2025 | Dealer notification began |
| January 6, 2025 | Dealer notification ended |
| January 20, 2025 | Interim owner notification (was planned for this date) |
| February 24, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 30, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 24V954?
Recall 24V954 covers 20,484 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair vehicles with high voltage battery cells that can short internally and fail. Battery failure can cause loss of drive power and fire risk. Ford dealers will update the BECM software and replace the high voltage battery pack as needed for free.
What should I do if my 2020-2024 Ford Escape or 2021-2024 Lincoln Corsair is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V954. If it is, do not charge the battery until the remedy is complete. Contact a franchised Ford or Lincoln dealer, reference Ford recall number 24S79, and ask for the BECM software update and battery pack inspection.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will perform the battery energy control module software update and replace the high voltage battery pack as necessary free of charge.
Is it safe to drive my Ford Escape or Lincoln Corsair before the repair?
The recall warns that battery failure can cause loss of drive power and increase fire risk. Ford does not list this as a do-not-drive recall, but affected owners are advised not to charge the battery until the remedy has been completed. Ask the dealer for model-specific guidance when scheduling service.
When were owners notified about recall 24V954?
Ford mailed owner notification letters on May 30, 2025. If you bought the vehicle used or never received the letter, check your VIN to confirm whether your specific Escape or Corsair is included, then call Ford customer service at 1-866-436-7332 or a franchised dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V954000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V954 |
| NHTSA recall # (full) | 24V954000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →