Recall 24V951 covers 30,715 2019 Ford Flex, Ford Fiesta, and Lincoln Mkt vehicles for a rearview camera image defect. Free repair once Ford opens it.
Ford is recalling 30,715 2019 Flex, Fiesta, and Lincoln Mkt vehicles because the rearview camera can intermittently show a blank or distorted image. That limits the driver's view behind the vehicle and raises crash risk; the dealer repair will be free once Ford opens the final remedy.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rearview camera on the 2019 Ford Flex, Mkt, and Fiesta is the small camera at the back of the vehicle that sends a live image to the dashboard screen when reverse is selected. That image helps the driver see the area behind the vehicle while backing up.
On affected vehicles, the camera can intermittently show a blank or distorted image instead of a clear rear view. Ford has not confirmed the final root cause, but returned camera samples showed fractured solder joints between the microcontroller and the printed circuit board. The microcontroller is the camera's control chip, and the board is the electrical base that carries its signals. When that solder connection breaks, the camera signal does not reach the display correctly.
There is no warning sign before failure. The screen can work normally on one drive and show a blank or distorted image the next time the vehicle is shifted into reverse.
Who's affected?
Covers three nameplates from the same model year, all tied to the rear camera system.
| 2019 Ford Flex | Camera |
|---|---|
| 2019 Lincoln Mkt | Camera |
| 2019 Ford Fiesta | Camera |
| Units affected | 30,715 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A blank or distorted rearview camera image reduces the driver's view behind the vehicle and increases crash risk while backing up. There is no warning sign before the image fails, so check your VIN and schedule the dealer repair when Ford opens the final remedy. Repair will be free at any franchised Ford dealer once Ford opens it.
What should I do?
- Check your VIN to confirm your 2019 Ford Flex, Mkt, or Fiesta is included in this recall.
- Wait for Ford's final remedy notice before scheduling the free rearview-camera replacement that fixes the blank or distorted backup image.
- Contact a franchised Ford dealer once the final remedy opens, and reference recall number 24V951 when you call.
- Use mirrors and look behind the vehicle before backing up until the repair is complete.
- Call Ford customer service at 1-866-436-7332 with questions about the interim notice or repair timing.
What happens at the repair
Until the final dealer repair is available, Ford's interim notice tells owners that the rearview camera image can go blank or distorted. Once the remedy opens, a Ford technician will replace the rearview camera as needed, free under the recall. Parts and labor are covered once the repair is open. Ford's standard reimbursement plan covers eligible owner-paid rearview camera repairs completed before recall notification. Contact Ford customer service with documentation for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 20, 2024 | NHTSA published the recall |
|---|---|
| January 10, 2025 | Dealer notification began |
| January 10, 2025 | Dealer notification ended |
| February 3, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 3, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V951?
Recall 24V951 covers 30,715 2019 Ford Flex, Lincoln Mkt, and Ford Fiesta vehicles with a rearview camera that can show a blank or distorted image. That reduces the driver's view behind the vehicle and increases crash risk. Ford dealers will replace the rearview camera for free once the final remedy is available.
What should I do if my 2019 Ford Flex, Lincoln Mkt, or Ford Fiesta is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V951. If it is, contact a franchised Ford dealer and reference recall number 24V951000 or Ford recall number 24S75. The final dealer repair is free once Ford opens it.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy says dealers will replace the rearview camera free of charge. Because this recall is still listed as interim, confirm remedy availability with a franchised Ford dealer before scheduling.
What is the safety risk in recall 24V951?
The safety risk is reduced rear visibility while backing up. A blank or distorted rearview camera image can limit what the driver sees behind the vehicle, increasing crash risk. Use mirrors and direct visual checks when backing up, and complete the free dealer repair once it is available.
When will Ford notify owners about recall 24V951?
Ford mailed interim letters about the safety risk on January 22, 2025. Ford's filing says a second notice will be sent once the final remedy is available. If you bought the vehicle used or missed the letter, check your VIN and call Ford customer service at 1-866-436-7332.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V951000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V951 |
| NHTSA recall # (full) | 24V951000 |
Source documents
-
Download Recall Report (PDF) - Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →