Recall 24V941 covers 17 2025 Mercedes-Benz E 350 and E 450 vehicles for a rear axle carrier weld defect. Do not drive. Free repair.
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash. There is no warning sign before failure. Do not drive the vehicle, even for short trips. Ask the dealer about towing if it needs to move. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 17 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E 450 4MATIC All-Terrain vehicles because an improperly welded camber strut bracket can separate from the rear axle carrier. Do not drive an affected vehicle until a Mercedes-Benz dealer completes the free repair; rear axle carrier failure can cause sudden loss of handling and control and increase crash risk.
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What's wrong?
The rear axle carrier on these 2025 Mercedes-Benz E-Class vehicles is the structure that holds key rear suspension and axle parts in place. The camber strut bracket attaches to that carrier and helps set the rear wheel angle, so the tire stays positioned correctly as the suspension moves.
On affected vehicles, that bracket was welded to the rear axle carrier with welds that do not meet production specifications. Mercedes-Benz traced the problem to a production process deviation in a batch of rear axle carriers built in July and August 2024. If the bracket separates from the carrier, the rear suspension geometry changes and the vehicle no longer keeps the rear wheel located as designed.
There is no warning sign before failure. The driver will not receive a warning message or notice a predictable early symptom before the bracket separates.
Who's affected?
The same rear axle carrier appears under both rear suspension and drive axle components.
| 2025 Mercedes-Benz E 350 | rear suspension |
|---|---|
| 2025 Mercedes-Benz E 450 4MATIC All-Terrain | drive axle |
| 2025 Mercedes-Benz E 450 4MATIC All-Terrain | rear suspension |
| 2025 Mercedes-Benz E 350 | drive axle |
| 2025 Mercedes-Benz E 450 4MATIC | drive axle |
| 2025 Mercedes-Benz E 450 4MATIC | rear suspension |
| 2025 Mercedes-Benz E 350 4MATIC | drive axle |
| 2025 Mercedes-Benz E 350 4MATIC | rear suspension |
| Units affected | 17 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash. There is no warning sign before failure. Do not drive the vehicle, even for short trips. Ask the dealer about towing if it needs to move. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2025 Mercedes-Benz E 350, E 450 4MATIC All-Terrain, E 450 4MATIC, or E 350 4MATIC is included in this recall.
- Do not drive the vehicle until the rear axle carrier replacement is complete.
- Arrange a tow if the vehicle has to be moved to the dealer; do not drive it there yourself.
- Contact a franchised Mercedes-Benz dealer to schedule the free rear axle carrier replacement that fixes the improperly welded camber strut bracket.
- Bring the owner letter if you have it, and reference recall number 24V941 when you call.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions, and use Mercedes-Benz recall number 2024120015 if the dealer asks for it.
What happens at the repair
Do not drive the vehicle until the rear axle carrier has been replaced. At the dealer, a Mercedes-Benz technician replaces the rear axle carrier, the part that holds the rear suspension mounting points affected by the improperly welded camber strut bracket. Parts and labor are covered under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 18, 2024 | NHTSA published the recall |
|---|---|
| December 19, 2024 | Dealer notification began |
| December 19, 2024 | Dealer notification ended |
| January 22, 2025 | Owner notification mailed |
| January 22, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 22, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V941?
Recall 24V941 covers 17 2025 Mercedes-Benz E-Class vehicles with a rear axle carrier weld problem. The camber strut bracket can separate from the rear axle carrier, which can cause sudden loss of vehicle handling and control. Mercedes-Benz will replace the rear axle carrier for free.
What should I do if my 2025 Mercedes-Benz E 350, E 450 4MATIC All-Terrain, E 450 4MATIC, or E 350 4MATIC is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V941. If it is, do not drive the vehicle. Call a franchised Mercedes-Benz dealer and ask how to arrange the free rear axle carrier replacement, including towing if the vehicle needs to move.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will replace the rear axle carrier free of charge. Reference recall 24V941 or Mercedes-Benz recall number 2024120015 when you contact the dealer.
What does "do not drive" mean for recall 24V941?
Do not drive the vehicle until the rear axle carrier replacement is complete. This includes short trips to the dealer. The recall involves a rear axle carrier failure that can cause sudden loss of handling and control, so ask the dealer about towing.
When were owner letters mailed for this recall?
Mercedes-Benz mailed owner notification letters on January 22, 2025. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call Mercedes-Benz customer service at 1-800-367-6372 or a franchised dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V941000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 24V941 |
| NHTSA recall # (full) | 24V941000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →