Recall 24V937 affects 46 2025 Chevrolet Silverado EV trucks for low pedestrian-alert sound. BCM software update is free at any franchised Chevrolet dealer.
Chevrolet is recalling 46 2025 Silverado EV work trucks because the pedestrian alert sound system does not produce sound at enough volume. Pedestrians can be unaware of an approaching vehicle, increasing the risk of injury, and Chevrolet dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The pedestrian alert sound system on the 2025 Chevrolet Silverado EV is the external sound system that helps people nearby hear the truck when electric driving is quiet. On the work truck trim, the body control module, or BCM, carries the software calibration that tells that sound system how loudly to play. That calibration is part of how the truck meets Federal Motor Vehicle Safety Standard 141.
On affected Silverado EV work trucks, the BCM calibration file was released and installed incorrectly in production. The hardware is not the main issue; the sound level command in the software is wrong. Because of that calibration, the pedestrian alert sound system does not reach the intended volume required for this vehicle.
There is no warning sign before failure. An owner is not expected to see a dashboard message, hear a new noise, or feel a change in how the truck drives before the alert sound is found to be too quiet.
Who's affected?
The pedestrian alert warning and body control module components trace to the same BCM calibration file.
| 2025 Chevrolet Silverado EV | External/pedestrian alert |
|---|---|
| 2025 Chevrolet Silverado EV | electrical system |
| Units affected | 46 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Chevrolet Silverado EV truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An affected Silverado EV that does not make enough exterior sound is harder for pedestrians to notice as it approaches, which increases injury risk. Use extra care around crosswalks, parking lots, driveways, and other pedestrian areas until the body control module software update is completed. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2025 Chevrolet Silverado EV is included in this recall.
- Contact your nearest franchised Chevrolet dealer to schedule the free body control module software update that restores the required pedestrian alert sound volume.
- Bring the recall notice Chevrolet mailed, or reference recall number 24V937 when you call.
- Keep extra attention around pedestrians until the software update is complete, especially in parking lots and low-speed areas.
- Call Chevrolet customer service at 1-800-222-1020 with questions about the repair.
What happens at the repair
At the dealer, a Chevrolet technician updates the software in the body control module (BCM) so the pedestrian alert sound system produces the required sound level. The software update and labor are free under the recall. Chevrolet does not provide a separate reimbursement program for this campaign because all covered Silverado EV work trucks are under warranty. If you have prior repair paperwork, ask the service desk how the vehicle warranty applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 18, 2024 | NHTSA published the recall |
|---|---|
| December 18, 2024 | Dealer notification began |
| December 18, 2024 | Dealer notification ended |
| January 22, 2025 | Owner notification mailed |
| February 3, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 3, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V937?
Recall 24V937 covers 46 2025 Chevrolet Silverado EV work trucks whose pedestrian alert sound system does not produce enough volume. That means pedestrians are less able to hear the vehicle approaching, increasing the risk of injury. Chevrolet dealers will update the body control module software for free.
What should I do if my 2025 Chevrolet Silverado EV is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V937. If it is, contact a franchised Chevrolet dealer to schedule the body control module software update. Reference GM recall number N242483530 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Chevrolet dealers will update the body control module software free of charge. The repair applies to included vehicles regardless of where the truck was purchased.
What is the safety risk?
The risk is that pedestrians are less able to hear the Silverado EV approaching. This recall involves the pedestrian alert sound system and FMVSS 141 minimum sound requirements for hybrid and electric vehicles. The dealer repair restores the required sound output through a software update.
When were owners notified about recall 24V937?
Chevrolet mailed owner notification letters on January 22, 2025. If you bought the truck used or never received a letter, check your VIN before assuming the recall does or does not apply. You can also call Chevrolet customer service at 1-800-222-1020.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V937000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 24V937 |
| NHTSA recall # (full) | 24V937000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →