Recall 24V928 affects 144 2025 Oshkosh Defense Ngdv Ice vehicles because the rearview camera display can go blank. Repair is free at franchised Oshkosh dealers.
Oshkosh is recalling 144 2025 Defense Ngdv Ice vehicles under recall 24V928 because the rearview camera image can fail to display when the vehicle is in reverse. A blank display reduces the driver's rear visibility and increases crash risk, and Oshkosh dealers will complete the free repair.
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What's wrong?
The camera360 electronic control unit on the 2025 Oshkosh Defense Ngdv Ice controls video from the vehicle's 360-degree camera system. That video feeds the overhead driver display, which is supposed to show the rearview camera image when the vehicle is placed in reverse. The display also shows other driver information, but the rear camera image is the safety function tied to rear visibility.
On affected vehicles, a microprocessor firmware issue in the head unit disrupts the video service. The service can lock up and leave the overhead display blank, including while reverse is selected. When that happens, the driver does not get the rearview camera image required by FMVSS 111.
There is no warning sign before failure. The screen can be normal before the video service locks up, then show a blank image when the driver needs the rear camera view. The corrected head units use updated firmware and software to fix the blank-screen condition.
Who's affected?
| 2025 Oshkosh Defense Ngdv Ice | Display function |
|---|---|
| Units affected | 144 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Oshkosh Defense Ngdv Ice vehicle is on the list. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A blank rearview camera display reduces the driver's view behind the vehicle and increases crash risk. Use mirrors, turn and look behind you, and schedule the head-unit replacement soon. Repair is free at any franchised Oshkosh dealer.
What should I do?
- Check your VIN to confirm your 2025 Oshkosh Defense Ngdv Ice is included in this recall.
- Contact a franchised Oshkosh dealer to schedule the free head-unit replacement that restores the rearview camera display in reverse.
- Bring the recall notice if Oshkosh mailed one, and reference recall number 24V928 and Oshkosh recall NGDV_TSB_024 when you call.
- Use extra care when backing up until the repair is complete; the rearview camera display can be blank in reverse.
- Call Oshkosh customer service at 1-888-686-7278 with questions about scheduling or repair timing.
What happens at the repair
At the dealer, an Oshkosh technician replaces the head unit that controls the rearview camera display. The replacement parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the affected vehicles are covered by that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 12, 2024 | NHTSA published the recall |
|---|---|
| December 20, 2024 | Owner notification mailed |
| December 20, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 20, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V928?
Recall 24V928 covers 144 2025 Oshkosh Defense Ngdv Ice vehicles with a rearview camera display problem. The image does not display when the vehicle is shifted into reverse, which fails FMVSS number 111 and reduces rear visibility. Oshkosh will replace the head units for free.
What should I do if my 2025 Oshkosh Defense Ngdv Ice is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V928. If it is, contact Oshkosh customer service at 1-888-686-7278 or a franchised Oshkosh service contact to arrange the free head unit replacement. Reference recall number NGDV_TSB_024 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Oshkosh will replace the affected head units free of charge. Parts and labor are covered for vehicles included in recall 24V928.
What is the safety risk?
The safety risk is reduced rear visibility when backing up. For recall 24V928, the rearview camera image does not display in reverse, increasing crash risk. Use extra care when backing until the head unit replacement is complete.
When were owners notified about this recall?
Oshkosh mailed owner notification letters on December 20, 2024. If you bought the vehicle after that date or never received a letter, check your VIN to confirm whether your 2025 Oshkosh Defense Ngdv Ice is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V928000 |
|---|---|
| Oshkosh customer service | 1-888-686-7278 |
| NHTSA recall # | 24V928 |
| NHTSA recall # (full) | 24V928000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →