Recall 24V923 affects 556 2023-2025 Suzuki AN400 scooters for fuel hose damage that can leak fuel. Repair is free at any franchised Suzuki dealer.
Suzuki is recalling 556 2023-2025 AN400 scooters because the fuel supply hose assembly can contact the fuel vapor hose assembly, damage the hose, and leak fuel. A fuel leak in the presence of an ignition source increases the risk of fire, and Suzuki dealers will complete the free recall repair.
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What's wrong?
The fuel supply hose assembly on the 2023-2025 Suzuki AN400 carries gasoline from the tank area toward the engine. The nearby fuel vapor hose routes fuel vapors back through the emissions system. Both hoses need clean clearance so vibration, heat, and normal scooter movement do not rub one line against another.
On affected scooters, the fuel supply hose assembly was installed incorrectly during original assembly. That improper installation bent the metal pipe portion of the hose assembly and put the fuel supply hose close enough to contact the fuel vapor hose. Repeated contact can damage the fuel supply hose surface and open a path for gasoline to leak.
Owners can notice a fuel smell after the scooter has been shut off for a period of time. That smell is the warning sign named in the recall, and it points to fuel escaping from a compromised hose rather than staying sealed inside the fuel system.
Who's affected?
Covers the AN400 scooter across the 2023, 2024, and 2025 model years, all tied to the fuel vapor hose.
| 2023 Suzuki AN400 | fuel system |
|---|---|
| 2024 Suzuki AN400 | fuel system |
| 2025 Suzuki AN400 | fuel system |
| Units affected | 556 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific scooter is included.
What's the safety risk?
A fuel leak near an ignition source increases the risk of fire. Fuel smell after the scooter has been shut off is a warning sign, so check for fuel leakage and normal operation before riding, and stop using the scooter if you find or smell fuel. Repair is free at any franchised Suzuki dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 Suzuki AN400 is included in this recall.
- Contact your nearest franchised Suzuki dealer to schedule the free fuel-supply-hose and fuel-vapor-hose replacement that prevents hose contact from damaging the fuel line.
- Bring the recall notice if you have it, and reference recall number 24V923 and Suzuki recall 3A05 when you call.
- Inspect the scooter for fuel leakage and proper operation before riding, using the owner's manual checklist, until the repair is complete.
- Avoid riding if you see or smell fuel. Keep the scooter away from ignition sources and contact the dealer for guidance.
What happens at the repair
At the dealer, a Suzuki technician replaces the fuel supply hose assembly and fuel vapor hose assembly with new parts. The recall repair is free, with parts and labor covered. Before the repair is complete, follow the owner's manual inspection checklist and check for fuel leakage and proper scooter operation before riding. Suzuki's reimbursement plan covers customers who already paid for repairs to remedy this condition. Ask the service desk or Suzuki customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 11, 2024 | NHTSA published the recall |
|---|---|
| December 18, 2024 | Dealer notification began |
| December 18, 2024 | Dealer notification ended |
| January 10, 2025 | Owner notification mailed |
| January 10, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V923?
Recall 24V923 covers 556 2023-2025 Suzuki AN400 Burgman 400 scooters with fuel supply hoses that can contact the fuel vapor hose assembly. That contact can damage the fuel supply hose and lead to a fuel leak, increasing fire risk near an ignition source.
What should I do if my 2023-2025 Suzuki AN400 is on this recall?
Check your VIN to confirm your specific scooter is included in recall 24V923. If it is, contact a franchised Suzuki dealer to schedule replacement of the fuel supply hose assembly and fuel vapor hose assembly. Reference Suzuki recall number 3A05 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Suzuki dealers will replace the fuel supply hose assembly and fuel vapor hose assembly free of charge at a franchised Suzuki dealer.
Is it safe to ride my Suzuki AN400 before the repair?
Suzuki says owners who must ride before the recall repair is complete should inspect the scooter for fuel leakage and proper operation before riding. Use the inspection checklist in the owner's manual, and call a Suzuki dealer if you find a fuel leak or abnormal operation.
When were owners notified about this Suzuki AN400 recall?
Suzuki mailed owner notification letters on January 10, 2025. If you bought the scooter used or never received a letter, check your VIN to confirm whether your specific AN400 is included, then contact a Suzuki dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V923000 |
|---|---|
| Suzuki customer service | 1-800-934-0934 |
| NHTSA recall # | 24V923 |
| NHTSA recall # (full) | 24V923000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →