Recall 24V920 affects 1,385 2025 Kia Sorento PHEV vehicles because crash damage can cause a fuel leak. Repair is free at any franchised Kia dealer.
Kia is recalling 1,385 2025 Sorento PHEV vehicles because the steering rack can damage the fuel line during a crash and cause a fuel leak. Fuel near an ignition source increases the risk of fire, and Kia dealers will complete the recall repair free of charge.
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What's wrong?
The fuel feed tube on the 2025 Kia Sorento PHEV carries gasoline from the fuel system toward the engine. The steering rack is part of the steering system; it helps turn the front wheels when you move the steering wheel. On these vehicles, the fuel line and steering rack sit close enough that crash movement matters.
In certain frontal collisions, the front subframe can shift out of its normal position. That displacement can move the steering rack into the fuel feed tube and damage the line. Once the tube is damaged, fuel can leak from the fuel system.
There is no warning sign before failure. The issue comes from crash-related movement, not from a part that slowly announces trouble during normal driving. The remedy component adds protective covering to help shield the fuel feed tube.
Who's affected?
| 2025 Kia Sorento PHEV | fuel system |
|---|---|
| Units affected | 1,385 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A fuel leak near an ignition source increases the risk of a fire. There is no warning sign before failure, so schedule the recall repair soon and avoid delaying service. Repair is free at any franchised Kia dealer.
What should I do?
- Check your VIN to confirm your 2025 Kia Sorento PHEV is included in this recall.
- Contact a franchised Kia dealer to schedule the free fuel-line cover installation that protects the line from steering-rack damage during a crash.
- Bring the recall notice if Kia mailed one, or reference recall number 24V920 and Kia recall SC328 when you call.
- Keep ignition sources away from the vehicle if you suspect a fuel leak, then call the Kia dealer before driving again.
What happens at the repair
At the dealer, a Kia technician installs a protective cover around the fuel line to protect it from steering rack contact during a crash. The recall repair is free, including parts and labor. If you already paid for a related fuel-line repair before the recall notice, Kia's standard reimbursement plan covers documented repair expenses. Bring the repair invoice and proof of payment to the service desk, or contact Kia customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 10, 2024 | NHTSA published the recall |
|---|---|
| December 10, 2024 | Dealer notification began |
| December 10, 2024 | Dealer notification ended |
| January 10, 2025 | Owner notification mailed |
| January 10, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V920?
Recall 24V920 covers 1,385 2025 Kia Sorento PHEV vehicles. During a crash, the steering rack can damage the fuel line and cause a fuel leak. Kia dealers will install a cover around the fuel line for free.
What should I do if my 2025 Kia Sorento PHEV is on this recall?
Check your VIN to confirm your specific Sorento PHEV is included in recall 24V920. If it is, contact a franchised Kia dealer and schedule the fuel-line cover installation. Reference Kia recall number SC328 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Kia's remedy says dealers will install the fuel-line cover free of charge. Parts and labor are covered at a franchised Kia dealer.
What is the safety risk?
The safety risk is fire after a crash. If the steering rack damages the fuel line, leaking fuel in the presence of an ignition source increases fire risk. Confirm your VIN and arrange the free dealer repair if your vehicle is included.
When did Kia notify owners about this recall?
Kia mailed owner notification letters on January 10, 2025. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. You can also call Kia customer service at 1-800-333-4542.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V920000 |
|---|---|
| Kia customer service | 1-800-333-4542 |
| NHTSA recall # | 24V920 |
| NHTSA recall # (full) | 24V920000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →