Recall 24V914 covers 15 2024 Mcneilus Zero Radius and Atlantic vehicles for CNG valves that crack. Free repair at a franchised Mcneilus dealer once available.
Mcneilus is recalling 15 2024 Zero Radius and Atlantic side-loader vehicles equipped with Agility Fuel Solutions CNG fuel systems. Manual cylinder valves can crack at the bottom plugged port and leak natural gas; a leak near an ignition source increases the risk of a fire, and the dealer repair will be free once Mcneilus opens it.
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What's wrong?
The manual cylinder valve on the 2024 Mcneilus Zero Radius and Atlantic is part of the compressed natural gas fuel system. It lets a technician manually shut off gas flow at a storage cylinder, so the system can be isolated for service or an emergency. The valve also has a plugged port at the bottom that must stay sealed while the fuel system is pressurized.
On affected trucks, that bottom plugged port can develop stress corrosion cracks, which are small cracks formed when metal is under stress and exposed to a corrosive condition. Agility's preliminary investigation tied the condition to a pressure test tool and plug process used on the affected valves. Once a crack opens, compressed natural gas can leak from the valve instead of staying contained in the fuel system.
Owners or operators can notice the leak before the defect worsens. The warning sign is loud hissing gas, with a white plume of gas venting from the system as the leak grows.
Who's affected?
Covers the Zero Radius and Atlantic refuse trucks for the 2024 model year, both tied to the same manual cylinder valve in the fuel system.
| 2024 Mcneilus Zero Radius | fuel system |
|---|---|
| 2024 Mcneilus Atlantic | fuel system |
| Units affected | 15 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A natural gas leak near an ignition source increases the risk of a fire. If you hear loud hissing or see a white gas plume from the system, move away from ignition sources, stop using the vehicle, and call the dealer. Repair will be free at any franchised Mcneilus dealer once available.
What should I do?
- Check your VIN to confirm your 2024 Mcneilus Zero Radius or Atlantic is included in this recall.
- Contact Mcneilus customer service or a franchised Mcneilus service location to ask when the free manual CNG cylinder valve replacement is ready.
- Reference recall number 24V914 when you call so the service desk can match the CNG fuel system valve recall.
- Keep the vehicle away from open flames or other ignition sources if you smell natural gas or suspect a CNG fuel leak.
- Bring the owner notice if you received one, and ask for the free valve replacement that addresses the natural-gas leak risk.
What happens at the repair
At the dealer, a Mcneilus technician will replace the manual cylinder valves in the Agility CNG fuel system once the repair is available. The valve replacement and labor will be free under recall 24V914. Out-of-pocket repairs already paid are handled through the existing vehicle warranty, not through a separate reimbursement program, because related issues would have been covered under warranty. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 6, 2024 | NHTSA published the recall |
|---|---|
| January 17, 2025 | Owner notification mailed |
| January 17, 2025 | Dealer notification began |
| January 17, 2025 | Dealer notification ended |
| January 17, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 17, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V914?
Recall 24V914 covers 15 2024 Mcneilus Zero Radius and Atlantic side-loader vehicles equipped with Agility Fuel Solutions CNG fuel systems using part number 10300466. The manual cylinder valves can crack at the bottom plugged port and leak natural gas.
What should I do if my 2024 Mcneilus Zero Radius or Atlantic is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V914. If it is, contact Agility customer service at 1-844-474-7400 or Mcneilus customer service to confirm valve replacement availability and next service steps.
Is the recall repair free?
Yes. Agility will replace the affected manual cylinder valves free of charge under this recall. Federal recall law requires the manufacturer to correct the defect at no cost when the repair is performed through the recall process.
What is the safety risk?
The safety risk is fire. If a manual cylinder valve cracks and natural gas leaks near an ignition source, the leak increases the risk of a fire. Keep the vehicle away from ignition sources and arrange recall service once your VIN is confirmed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V914000 |
|---|---|
| Mcneilus customer service | 1-844-474-7400 |
| NHTSA recall # | 24V914 |
| NHTSA recall # (full) | 24V914000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →