Recall 24V897 covers 14 2021-2024 Jeep Grand Cherokee L and Grand Cherokee vehicles for unsecured side-air-bag connectors. Repair is free at any franchised Jeep dealer.
Jeep is recalling 14 2021-2024 Grand Cherokee L and Grand Cherokee vehicles because an improperly secured front seat side air bag connector can keep the air bag from deploying. That failure increases injury risk in a crash, and Jeep dealers will secure the connector free of charge.
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What's wrong?
The front seat side air bag connector in 2021-2024 Jeep Grand Cherokee L and Grand Cherokee SUVs links the seat wiring to the side air bag inflator. The connector, often called a squib connector, carries the electrical signal that tells the side air bag to deploy during a qualifying side impact. It has to stay locked in place under the seat as the seat moves and vibrates.
On affected SUVs, the connector was not secured properly during assembly. If the connector is loose or separated, the air bag control system loses the path it needs to fire the front seat side air bag. In a side-impact crash, that can keep the side air bag from deploying as designed.
There is no warning sign before failure. An airbag warning light will illuminate if the condition is present, so treat that light as a signal to have the vehicle checked.
Who's affected?
Spans Grand Cherokee and Grand Cherokee L SUVs from 2021 through 2024, all tied to the side air bag in the front seat assembly.
| 2024 Jeep Grand Cherokee L | side air bag |
|---|---|
| 2024 Jeep Grand Cherokee | side air bag |
| 2022 Jeep Grand Cherokee | side air bag |
| 2022 Jeep Grand Cherokee L | side air bag |
| 2021 Jeep Grand Cherokee L | side air bag |
| 2023 Jeep Grand Cherokee L | side air bag |
| 2023 Jeep Grand Cherokee | side air bag |
| Units affected | 14 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An air bag that fails to deploy in a crash increases injury risk. The air bag warning light will illuminate if this connector condition is present, so treat that light as a reason to contact a Jeep dealer before more driving. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2021-2024 Jeep Grand Cherokee L or Grand Cherokee is included in this recall.
- Contact your nearest franchised Jeep dealer to confirm the free front-seat side-air-bag connector repair is complete or schedule it if your vehicle still needs it.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 24V897 when you call.
- Ask the dealer to verify the connector is secured so the front seat side air bags can deploy in a crash.
- Drive with extra caution until the dealer confirms the repair is complete.
What happens at the repair
At the dealer, a Jeep technician secures the front seat side air bag connector so the side air bags deploy as designed. Parts and labor are covered under recall 24V897. The filing says all affected vehicles have been remedied, but an owner with an open VIN should still ask a Jeep dealer to confirm the connector repair is complete. If you already paid for this repair before the owner notification letter, FCA's general reimbursement plan covers eligible documented costs. Contact FCA customer service with your repair paperwork to start the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 27, 2024 | NHTSA published the recall |
|---|---|
| December 5, 2024 | Dealer notification began |
| December 5, 2024 | Dealer notification ended |
| December 17, 2024 | Owner notification mailed |
| December 19, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V897?
Recall 24V897 covers 14 2021-2024 Jeep Grand Cherokee L and Grand Cherokee vehicles with an improperly secured front seat side air bag connector. The connector can prevent the side air bags from deploying in a crash, increasing injury risk. Jeep dealers secured the connector for free.
What should I do if my 2021-2024 Jeep Grand Cherokee L or Grand Cherokee is on this recall?
Check your VIN to confirm whether your specific Jeep was included in recall 24V897 and whether any recall status remains open. If the VIN shows open work, contact a franchised Jeep dealer and reference recall 24V897 or FCA recall number B3B. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to fix safety defects at no cost, and Jeep dealers secured the front seat side air bag connector free of charge. The recall record also states that all affected vehicles have been remedied.
What is the safety risk in recall 24V897?
The safety risk is that a side air bag fails to deploy in a crash. That increases the risk of injury for occupants. This recall involves the front seat side air bag connector, so the VIN check matters even within the same model year and trim.
What if I bought my Jeep Grand Cherokee used?
The free recall repair follows the vehicle, not the original owner. Check your VIN to see whether your Jeep was included in recall 24V897 and whether the repair is already complete. If the status is unclear, call a franchised Jeep dealer or FCA customer service at 1-800-853-1403.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V897000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 24V897 |
| NHTSA recall # (full) | 24V897000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →