Recall 24V888 affects 44 2024 Chrysler Voyager and Pacifica vehicles with a missing seat limiter. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 44 2024 Voyager and Pacifica vehicles because a missing seat limiter lets the seat travel too far forward. A seat positioned too close to the air bag increases injury risk during a crash, and Chrysler dealers will complete the free repair.
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What's wrong?
The seat limiter on the 2024 Chrysler Voyager and Pacifica is a travel-stop bracket built into the seat system. Its job is simple: it limits how far the seat can slide forward. That matters because the seating position is part of the occupant crash protection system covered by Federal Motor Vehicle Safety Standard number 208.
On some converted wheelchair-accessible vans, Braun omitted the seat limiter during manufacturing. Without that bracket, the seat is able to move farther forward than designed. In a crash, that position does not match the certified occupant protection setup for the vehicle, which is why the recall is a noncompliance with the crash-protection standard.
There is no warning sign before failure. An owner will not hear a noise, see a warning light, or feel the seat act differently during normal use. The dealer inspection checks the seat for the missing travel-stop bracket and confirms whether the limiter is installed.
Who's affected?
Both Chrysler minivan nameplates use the same seat assembly named in this recall.
| 2024 Chrysler Voyager | seat assembly |
|---|---|
| 2024 Chrysler Pacifica | seat assembly |
| Units affected | 44 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2024 Chrysler minivan model does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
A front seat that sits too close to the air bag gives the occupant less space during deployment, which increases the risk of injury in a crash. Until the inspection is done, set the seat as far back as practical for the occupant. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2024 Chrysler Voyager or Pacifica is included in this recall.
- Contact a franchised Chrysler dealer to schedule the free seat limiter inspection and installation that keeps the seat from moving too far forward.
- Bring the owner notice if you have it, and reference recall number 24V888 when you call.
- Keep the front seat adjusted away from the air bag until the repair is complete.
What happens at the repair
At the dealer, a Chrysler technician inspects the seat limiter and installs one if the seat limiter is missing or needs correction. The recall repair is free, with parts and labor covered. If you already paid to have this remedy performed on the BraunAbility conversion before receiving the owner letter, BraunAbility offers reimbursement for the cost of that remedy. Contact the BraunAbility Customer Experience Group at 800-488-0349 or recall@braunability.com for reimbursement instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 25, 2024 | NHTSA published the recall |
|---|---|
| December 2, 2024 | Dealer notification began |
| December 6, 2024 | Dealer notification ended |
| December 16, 2024 | Interim owner notification (was planned for this date) |
| December 17, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V888?
Recall 24V888 covers 44 2024 Chrysler Voyager and Pacifica vehicles that need a seat limiter inspection. Without the limiter, the seat can move too far forward, placing an occupant too close to the air bag and increasing injury risk during a crash. Dealers will inspect and install the limiter for free.
What should I do if my 2024 Chrysler Voyager or Pacifica is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V888. If it is, contact a franchised Chrysler dealer to schedule the seat limiter inspection and installation. Reference recall number 24V888 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V888, dealers will inspect the seat limiter and install one as needed free of charge.
What is the safety risk in recall 24V888?
The safety risk is occupant injury in a crash. If the seat moves too far forward, the occupant sits too close to the air bag. That position can increase the risk of injury during a crash.
When were owners notified about recall 24V888?
Owner notification letters were mailed December 17, 2024. If you bought the vehicle used or did not receive a letter, the VIN check is still the right way to confirm whether your specific Voyager or Pacifica is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V888000 |
|---|---|
| Chrysler customer service | 1-800-488-0359 |
| NHTSA recall # | 24V888 |
| NHTSA recall # (full) | 24V888000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →