Recall 24V877 covers 42,465 2025 Hyundai Santa Cruz and Tucson vehicles with console wiring that allows rollaway. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 42,465 2025 Santa Cruz and Tucson vehicles because the console extension wiring assembly can be routed improperly, allowing the transmission to shift out of Park without the brake pedal. A vehicle that rolls away raises crash risk, and Hyundai dealers will inspect and repair the wiring assembly free of charge.
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What's wrong?
The console upper assembly in the 2025 Hyundai Santa Cruz and Tucson sits around the shift lever and includes the cover, switches, and wiring in the center console. That wiring is supposed to stay clear of the auto lever shift lock button. The shift lock is the part that keeps the transmission in Park until the brake pedal is pressed.
On affected vehicles, the console extension wiring was routed improperly. The wiring interferes with the shift lock button, so the shifter can move out of Park without the driver pressing the brake pedal. That bypasses the normal brake-to-shift safeguard built into the console.
There is no warning sign before failure. An owner is not given a light, sound, or change in pedal feel that shows the wiring is pressing against the shift lock button.
Who's affected?
Covers the Santa Cruz and Tucson in the same model year, both tied to the console upper wiring assembly.
| 2025 Hyundai Santa Cruz | wiring |
|---|---|
| 2025 Hyundai Tucson | wiring |
| Units affected | 42,465 |
A matching Hyundai Santa Cruz or Tucson does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A transmission that shifts out of Park without the brake pedal applied can let the vehicle roll away and increase crash risk. There is no warning sign before this happens. Use the parking brake every time you park, and schedule the wiring reroute soon. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2025 Hyundai Santa Cruz or Tucson is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free console-extension-wiring reroute that fixes the shift-out-of-Park risk.
- Use the parking brake every time you park until the dealer repair is complete.
- Bring the recall notice if Hyundai mailed one. If not, reference recall number 24V877 when you call.
What happens at the repair
At the dealer, a Hyundai technician reroutes the console extension wiring assembly so the shifter cannot move out of Park without the brake pedal being applied. The recall repair is free, with parts and labor covered. Until the repair is complete, use the parking brake whenever you park the vehicle. If you already paid for a related repair, Hyundai's reimbursement plan covers documented prior repairs. Bring repair records and receipts to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 20, 2024 | NHTSA published the recall |
|---|---|
| December 17, 2024 | Owner notification mailed |
| January 19, 2025 | Dealer notification began |
| January 19, 2025 | Dealer notification ended |
| January 19, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 19, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V877?
Recall 24V877 covers 42,465 2025 Hyundai Santa Cruz and Tucson vehicles with a console extension wiring assembly routing defect. The transmission can shift out of Park without the brake pedal, creating rollaway risk. Hyundai dealers will reroute the wiring assembly for free.
What should I do if my 2025 Hyundai Santa Cruz or Tucson is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V877. If it is, use the parking brake when parking, then contact a franchised Hyundai dealer to schedule the free console extension wiring assembly rerouting. Reference Hyundai recall number 273 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Hyundai will reroute the console extension wiring assembly free of charge at any franchised Hyundai dealer.
What is the safety risk?
The safety risk is vehicle rollaway. If the transmission shifts out of Park without the brake pedal, the vehicle can move unexpectedly and increase crash risk. Until the repair is complete, use the parking brake every time you park the vehicle.
What if I bought my Hyundai Santa Cruz or Tucson used?
The free recall repair still applies. Federal recall law follows the vehicle, not the original buyer. Check your VIN to confirm whether your specific 2025 Hyundai Santa Cruz or Tucson is included, then contact a franchised Hyundai dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V877000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 24V877 |
| NHTSA recall # (full) | 24V877000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →