Recall 24V858: 582 2024 Chevrolet Express Cutaway Van and GMC Savana Cutaway Van vehicles have missing rear camera displays. Repair will be free once available.
Chevrolet is recalling 582 2024 Express Cutaway Van and GMC Savana Cutaway Van vehicles under recall 24V858 because the required rear vision camera display is missing after an incorrect inside rearview mirror was installed. Reduced visibility behind the vehicle increases crash risk, and the dealer repair will be free once available.
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What's wrong?
The inside rearview mirror on the 2024 Express Cutaway Van and Savana Cutaway Van is supposed to include the rear vision camera video display. That screen shows the camera view behind the vehicle when the driver backs up, which helps meet the rear-visibility requirement for these cutaway vans.
On affected vehicles, a base-level inside rearview mirror was installed instead. That mirror does not include the built-in video display, so the rear camera view has nowhere to appear at the mirror. The issue traces to the wrong mirror being installed during assembly, not to a camera or wiring failure.
An owner, dealer, or upfitter can spot the problem by looking at the mirror area. The warning sign is a mirror without a connector for the harness coming out of the headliner directly above it.
Who's affected?
Covers both cutaway van nameplates using the same base-level inside rearview mirror camera.
| 2024 Chevrolet Express Cutaway Van | Camera |
|---|---|
| 2024 GMC Savana Cutaway Van | Camera |
| Units affected | 582 |
| Field incidents | NHTSA has logged 75 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
Without the rear vision camera display, the driver has less visibility behind the vehicle, which increases crash risk while backing. If the mirror lacks a harness connection above it, ask the dealer to inspect the inside rearview mirror and replace it if needed. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2024 Chevrolet Express Cutaway Van or GMC Savana Cutaway Van is included in this recall.
- Wait for the owner letter if you have not received one; GM mailed notices on December 6, 2024.
- Call Chevrolet customer service at 1-888-988-7267 with questions and reference recall number 24V858 when you call.
- Contact a franchised Chevrolet dealer when the remedy is available to ask about the free inside-rearview-mirror inspection and replacement that restores the required rear camera display.
- Use extra care when backing up until the repair is complete, since the missing camera display reduces rear visibility.
What happens at the repair
The final dealer repair is still under development. Once Chevrolet opens it, a Chevrolet technician will inspect the inside rearview mirror and replace it if the mirror does not provide the required rear vision camera display. Parts and labor will be covered under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 14, 2024 | NHTSA published the recall |
|---|---|
| November 14, 2024 | Dealer notification began |
| November 14, 2024 | Dealer notification ended |
| December 6, 2024 | Owner notification mailed |
| December 30, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V858?
Recall 24V858 covers 582 2024 Chevrolet Express Cutaway Van and GMC Savana Cutaway Van vehicles with an inside rearview mirror issue. The wrong mirror was installed, leaving the vehicle without the required rear vision camera video display and reducing rear visibility.
What should I do if my 2024 Chevrolet Express Cutaway Van or GMC Savana Cutaway Van is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V858. If it is, contact a franchised dealer and reference GM recall number N242481860. The dealer will inspect the inside rearview mirror and replace it if needed at no cost.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V858, dealers will inspect the inside rearview mirror and replace it if needed free of charge.
What is the safety risk?
The risk is reduced rear visibility. Without the required rear vision camera display, the driver has less visibility behind the cutaway van, increasing the risk of a crash. Until the repair is complete, use extra care when backing up and confirm the mirror inspection with the dealer.
When were owners notified about recall 24V858?
GM mailed owner notification letters on December 6, 2024. If you bought the vehicle used or never received a letter, check your VIN and reference recall 24V858 or GM recall number N242481860 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V858000 |
|---|---|
| Chevrolet customer service | 1-888-988-7267 |
| NHTSA recall # | 24V858 |
| NHTSA recall # (full) | 24V858000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →