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Campaign 24V855 Posted November 8, 2024 255 units

2014-2024 Vancraft Campervans Recall 24V855: Seat Anchors

Recall 24V855 covers 255 2014-2024 Vancraft Lwb, Lwb Xl, Swb, Rover, Rover Xl, and Alltrek campervans for rear bench seat hardware failure. Repair is free at any franchised Vancraft dealer.

Vancraft is recalling 255 2014-2024 Lwb, Swb, Rover, Rover Xl, and Alltrek campervans because rear bench reinforcement hardware, mounting hardware, and seat belt anchor bolts can fail under load. In a crash, that failure can keep the seat or seat belt from restraining an occupant properly and increase injury risk; Vancraft will complete the dealer repair free of charge.

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What's wrong?

The rear bench seating system in affected 2014-2024 Vancraft Lwb, Lwb Xl, Swb, Rover, Rover Xl, and Alltrek campervans is supposed to hold passengers in place during normal driving and a crash. The bench frame, reinforcement hardware, mounting hardware, and seat belt anchor bolts work together so the seat stays attached and the belts stay anchored when force is applied.

On these campervans, Vancraft identified incorrect reinforcement hardware, mounting hardware, and seat belt anchor bolts in the bench seating system. Under load, that hardware is at risk of failing instead of holding the rear bench and belt anchors in position. That means the rear seat or belt attachment does not meet the required seating-system and seat-belt strength standards.

There is no warning sign before failure. Owners should not expect a noise, loose-feeling seat, or visible change to show that the hardware is about to give way.

Who's affected?

Spans Lwb, Lwb Xl, Swb, Rover, Rover Xl, and Alltrek vans from 2014-2024, tied to the same bench-frame seat and seat-belt hardware.

2018 Vancraft Lwb seat assembly
2023 Vancraft Lwb Xl seat assembly
2023 Vancraft Lwb Xl seat belt
2023 Vancraft Lwb Xl seat belt
2023 Vancraft Lwb Xl seat assembly
Units affected255
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.

What's the safety risk?

Seat and seatbelt anchor hardware can fail and leave the seat or belt unable to restrain an occupant properly in a crash, increasing injury risk. There is no warning sign before failure. If your VIN is included, schedule the recall repair soon and limit unnecessary trips until the hardware is replaced. Repair is free at any franchised Vancraft dealer.

What should I do?

  1. Check your VIN to confirm your 2014-2024 Vancraft Lwb, Lwb Xl, Swb, Rover, Rover Xl, or Alltrek campervan is included in this recall.
  2. Contact Vancraft customer service at 1-888-381-7333 to schedule the free repair with an authorized Vancraft dealer.
  3. Schedule the seat belt anchor hardware, flooring reinforcement, and reinforced bench seat bar repair so the rear bench and seat belts can restrain occupants in a crash.
  4. Bring the recall notice if Vancraft mailed one. If not, reference recall number 24V855 when you call.
  5. Use the rear bench only after the recall repair is complete.

What happens at the repair

At the dealer, a Vancraft technician installs new seat belt anchor hardware, flooring reinforcement, and reinforced bench seat bars for the rear bench seating system. The recall covers the replacement parts and labor at no charge. If you already paid out of pocket for the same rear bench seat belt anchor or reinforcement repair before the recall notice, Vancraft's standard reimbursement plan covers documented expenses. Bring repair invoices and proof of payment to the service desk or contact Vancraft customer service for claim instructions.

ReimbursementReimbursement available

Timeline

November 8, 2024 NHTSA published the recall
November 11, 2024 Dealer notification began
November 11, 2024 Interim owner notification (was planned for this date)
December 19, 2024 Owner notification mailed
January 6, 2025 Dealer notification ended

Frequently asked questions

What is recall 24V855?

Recall 24V855 covers 255 2014-2024 Vancraft Lwb, Lwb Xl, Swb, Rover, Rover Xl, and Alltrek campervans. The rear bench seating hardware, floor reinforcement, and seat belt anchor bolts are at risk of failing under load. Vancraft dealers will install reinforced hardware for free.

What should I do if my 2014-2024 Vancraft Lwb, Lwb Xl, Swb, Rover, Rover Xl, or Alltrek is on this recall?

Check your VIN to confirm your specific campervan is included in recall 24V855. If it is, contact a Vancraft dealer or Vancraft customer service at 1-888-381-7333 to schedule the seat and seat belt hardware repair. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the defect repair at no cost, and Vancraft will install new seat belt anchor hardware, flooring reinforcement, and reinforced bench seat bars free of charge through its dealer repair process.

What is the safety risk in recall 24V855?

The safety risk is that the rear bench seat or seat belt hardware does not adequately restrain an occupant during a crash. That increases the risk of injury. The dealer repair replaces and reinforces the affected anchor hardware, floor reinforcement, and bench seat bars.

What if I bought my Vancraft campervan used?

The free repair still applies if your VIN is included. Recall eligibility follows the vehicle, not the first owner. Owner letters were mailed on December 19, 2024, but a used-vehicle owner who never received one should check the VIN and contact Vancraft customer service or a dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V855000
Vancraft customer service1-888-381-7333
NHTSA recall #24V855
NHTSA recall # (full)24V855000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →