Recall 24V833 affects 299 2024 Kawasaki Ninja 7 Hybrid and Z7 Hybrid motorcycles for cracked frame welds. Do not drive. Free Kawasaki replacement.
Loss of handling and control increases the risk of a crash or injury. Do not drive this motorcycle, including short trips. Contact a Kawasaki dealer and ask how to move it without riding it. Repair is free at any franchised Kawasaki dealer.
Kawasaki is recalling 299 2024 Ninja 7 Hybrid and Z7 Hybrid motorcycles under recall 24V833 because the steering head connection to the frame was improperly welded and can crack. Do not drive these motorcycles until a Kawasaki dealer completes the free repair; the defect can cause loss of vehicle handling and control and increase the risk of a crash or injury.
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What's wrong?
The frame is the main structure that holds the 2024 Kawasaki Ninja 7 Hybrid and Z7 Hybrid motorcycle together. At the front of that frame, the head pipe, also called the steering head, supports the fork and lets the rider steer. That joint has to stay rigid because it carries steering forces every time the motorcycle turns, brakes, or hits a bump.
On affected motorcycles, the weld between the head pipe and the frame was not made correctly. The weld bead was not long enough to bind the pieces as designed. With use, a crack can form at the edge of that weld, weakening the connection between the steering head and the frame. That crack can reduce vehicle handling and control.
There is no warning sign before failure. A rider should not wait for a sound, vibration, or steering feel change to treat this as a frame and steering safety issue.
Who's affected?
The frame is the shared component for the Ninja 7 Hybrid and Z7 Hybrid, with the issue tied to body structure and steering.
| 2024 Kawasaki Ninja 7 Hybrid | body or structural component |
|---|---|
| 2024 Kawasaki Ninja 7 Hybrid | steering system |
| 2024 Kawasaki Z7 Hybrid | body or structural component |
| 2024 Kawasaki Z7 Hybrid | steering system |
| Units affected | 299 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
Loss of handling and control increases the risk of a crash or injury. Do not drive this motorcycle, including short trips. Contact a Kawasaki dealer and ask how to move it without riding it. Repair is free at any franchised Kawasaki dealer.
What should I do?
- Check your VIN to confirm your 2024 Kawasaki Ninja 7 Hybrid or Z7 Hybrid is included in this recall.
- Do not drive or ride the motorcycle until Kawasaki completes the free replacement.
- Arrange a tow if the motorcycle has to be moved to the dealer; do not drive it there yourself.
- Contact a franchised Kawasaki dealer to schedule the free motorcycle replacement that addresses the improperly welded steering-head-to-frame connection.
- Bring the recall notice if you have it, and reference recall number 24V833 when you call Kawasaki or the dealer.
What happens at the repair
Do not ride the motorcycle before Kawasaki completes the recall remedy. At the dealer, Kawasaki handles this as a motorcycle replacement, not a frame weld repair. The replacement is free under recall 24V833. If you've already paid to correct the same failure before receiving the owner letter, Kawasaki offers full or partial reimbursement for documented repair costs. To apply, send current owner and VIN information, repair orders, and payment confirmation to Kawasaki Customer Care.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 5, 2024 | NHTSA published the recall |
|---|---|
| November 27, 2024 | Dealer notification began |
| November 27, 2024 | Dealer notification ended |
| November 27, 2024 | Owner notification mailed |
| November 27, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V833?
Recall 24V833 covers 299 2024 Kawasaki Ninja 7 Hybrid and Z7 Hybrid motorcycles with an improperly welded steering-head-to-frame connection. The weld can crack and cause loss of vehicle handling and control, increasing crash or injury risk. Kawasaki will replace the motorcycles for free.
What should I do if my 2024 Kawasaki Ninja 7 Hybrid or Z7 Hybrid is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 24V833. If it is, do not ride it. Contact a franchised Kawasaki dealer or Kawasaki customer service at 1-866-802-9381 and reference recall 24V833. Kawasaki will replace the motorcycle for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Kawasaki says it will replace affected motorcycles free of charge. Use recall 24V833 when you contact the dealer or Kawasaki customer service.
What does do not drive mean for this Kawasaki recall?
Do not drive or ride the motorcycle until Kawasaki completes the free replacement. The recall involves the steering head connection to the frame, and a crack can cause loss of handling and control. Ask the dealer or Kawasaki customer service how to move the motorcycle without riding it.
When were owners notified about recall 24V833?
Kawasaki mailed owner notification letters on November 27, 2024. If you bought the motorcycle used or never received a letter, check your VIN to confirm whether your specific Ninja 7 Hybrid or Z7 Hybrid is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V833000 |
|---|---|
| Kawasaki customer service | 1-866-802-9381 |
| NHTSA recall # | 24V833 |
| NHTSA recall # (full) | 24V833000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →