Recall 24V830 affects 74 2024-2025 International Hx vehicles for low front axle hub lubricant. Repair will be free at any franchised International dealer once available.
International is recalling 74 2024-2025 Hx vehicles because the front steer drive axle hubs did not get enough lubricant, which can damage the wheel bearings. Damaged bearings can let a wheel separate and cause loss of vehicle control, increasing crash risk; the International dealer repair will be free once available.
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What's wrong?
The front steer drive axle on 2024-2025 International Hx trucks carries the front wheel ends and lets the front wheels steer while handling drive forces. Each axle hub holds wheel bearings, which support the wheel as it turns. Those bearings need grease in the hub to control friction and keep the wheel end moving as designed.
On affected trucks, the axle hubs were assembled with too little lubricant. With insufficient grease, the wheel bearings run with more friction than designed. That can damage the bearings inside the front hub and lead to a front wheel end problem while the truck is in use.
Owners can notice smoke or noise coming from the front wheel when there is not enough grease in the hub. Treat either sign as a warning that the front wheel bearing area needs dealer attention.
Who's affected?
Covers the 2024 and 2025 model years with the same drive axle component.
| 2025 International Hx | drive axle |
|---|---|
| 2024 International Hx | drive axle |
| Units affected | 74 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Damaged bearings can let a front wheel separate, which can cause loss of vehicle control and increase crash risk. Smoke or noise from the front wheel is a warning sign. If your VIN is included, drive cautiously and contact an International dealer about inspection. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2024-2025 International Hx is included in this recall.
- Confirm with International customer service at 1-800-448-7825 whether the axle-hub inspection and lubricant repair has opened before scheduling dealer service.
- Contact a franchised International dealer once the repair is open to inspect front steer drive axle hub lubricant levels and add lubricant or replace damaged bearing parts for free.
- Bring the owner letter if you have it, and reference recall number 24V830 (International recall 24516) when you call.
- Drive cautiously until the axle-hub inspection is complete. Stop driving and call the dealer if you notice wheel-end noise, vibration, or handling changes.
What happens at the repair
International lists the remedy as under development, so do not assume the final dealer repair can be scheduled until the campaign opens. Once available, an International technician will inspect the lubricant level in the front steer drive axle hubs, add lubricant where needed, and replace damaged related parts as necessary. Parts and labor are covered under the recall. International's pre-notification reimbursement plan applies. If you already paid for this axle hub or wheel bearing repair before the recall notice, keep your repair paperwork and follow the reimbursement instructions included in the customer notification.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 4, 2024 | NHTSA published the recall |
|---|---|
| December 23, 2024 | Dealer notification began |
| December 23, 2024 | Dealer notification ended |
| December 23, 2024 | Owner notification mailed |
| December 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V830?
Recall 24V830 covers 74 2024-2025 International Hx vehicles with front steer drive axle hubs that had too little lubricant. The low lubricant level can damage wheel bearings, which can let a wheel separate and cause loss of vehicle control. International dealers will inspect and repair the axle hubs for free once the remedy is open for your VIN.
What should I do if my 2024-2025 International Hx is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V830. If it is, contact a franchised International dealer and reference International recall number 24516. Ask whether the axle hub inspection and lubricant or parts work is available for your VIN. The dealer repair is free once it opens.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. International dealers will inspect the front steer drive axle hub lubricant levels, then add lubricant or replace parts as needed, free of charge once the remedy is open for your vehicle.
What is the safety risk?
The safety risk is wheel separation and loss of vehicle control. The recall involves insufficient lubricant in the front steer drive axle hubs. That can damage the wheel bearings. If the bearing damage progresses, the wheel can separate and increase crash risk.
When did International notify owners?
International mailed owner notification letters on December 23, 2024. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call an International dealer with recall number 24516.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V830000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 24V830 |
| NHTSA recall # (full) | 24V830000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →