Recall 24V806 covers 24,950 2023-2024 Ford F-250 Sd, F-350 Sd, and F-450 Sd trucks for rearview camera failure. Repair is free at franchised Ford dealers.
Ford is recalling 24,950 2023-2024 F-250 Sd, F-350 Sd, and F-450 Sd trucks because water can enter the tailgate park assist sensor interface module and disrupt the rearview camera image. A missing, blue, or black camera image reduces rear visibility and increases the risk of injury or a crash; Ford dealers will complete the recall repair free of charge.
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What's wrong?
The Tailgate Park Assist Sensor Interface Module is part of the tailgate top camera system on affected 2023-2024 Ford F-250 Sd, F-350 Sd, and F-450 Sd trucks. That system shows an added camera view when the tailgate is down. It is separate from the primary rear-view camera mounted on the tailgate.
On these trucks, water can enter the module. Ford traced the issue to tailgate top camera parts that were outside the intended dimensions and to a camera bracket position that held water instead of shedding it. When moisture reaches the module, the camera signal is no longer dependable.
Owners can see a blue or black tailgate top camera screen when the tailgate is down. The image can also appear only intermittently, and the instrument cluster can show a 'Reverse Brake Assist Unavailable' message.
Who's affected?
Covers F-250 Sd, F-350 Sd, and F-450 Sd trucks across the 2023 and 2024 model years, all tied to the same tailgate park aid sensor interface module.
| 2024 Ford F-450 Sd | body structure |
|---|---|
| 2024 Ford F-450 Sd | Camera |
| 2023 Ford F-350 Sd | Camera |
| 2023 Ford F-350 Sd | body structure |
| 2024 Ford F-250 Sd | Camera |
| 2024 Ford F-250 Sd | body structure |
| 2024 Ford F-350 Sd | Camera |
| 2024 Ford F-350 Sd | body structure |
| 2023 Ford F-250 Sd | Camera |
| 2023 Ford F-250 Sd | body structure |
| 2023 Ford F-450 Sd | Camera |
| 2023 Ford F-450 Sd | body structure |
| Units affected | 24,950 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the tailgate top camera shows a blue or black screen, rear visibility is reduced, and that raises the risk of injury or crash while backing up. A "Reverse Brake Assist Unavailable" message is another warning sign. Schedule the repair soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Ford F-450 Sd, F-350 Sd, or F-250 Sd is included in this recall.
- Contact a franchised Ford dealer to schedule the free rearview-camera repair.
- Ask the dealer to replace the tailgate top camera, wire harness, and TPASIM module, and to update the IPMA software so the intermittent blue or black rearview image is fixed.
- Bring the owner letter if you have it. If not, reference recall number 24V806 and Ford recall 24S66 when you call.
- Use extra care when backing up until the repair is complete; turn and check behind the truck if the camera image is intermittent, blue, black, or blank.
What happens at the repair
At the dealer, a Ford technician replaces the tailgate top camera, wire harness, and TPASIM module, then updates the Image Processing Module A software. The recall repair is free, including parts and labor. If you already paid out of pocket for these same repairs before the recall notice, Ford's reimbursement plan is the path for documented expenses. Bring receipts or repair paperwork to the service desk and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 25, 2024 | NHTSA published the recall |
|---|---|
| October 29, 2024 | Dealer notification began |
| October 29, 2024 | Dealer notification ended |
| December 9, 2024 | Interim owner notification (was planned for this date) |
| August 6, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 24V806?
Recall 24V806 covers 24,950 2023-2024 Ford F-250 Sd, F-350 Sd, and F-450 Sd trucks. Water can enter the Tailgate Park Assist Sensor Interface Module, causing the rearview camera image to display intermittently or appear blue or black. Ford dealers will complete the repair for free.
What should I do if my 2023-2024 Ford F-250 Sd, F-350 Sd, or F-450 Sd is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V806. If it is, contact a franchised Ford dealer to schedule the repair. Reference Ford recall number 24S66 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Ford dealers will replace the tailgate top camera, wire harness, and TPASIM module, then update the Image Processing Module A software free of charge.
What is the safety risk?
The risk is reduced rear visibility when the rearview camera image does not display. Ford says the image can appear intermittently or show blue or black, which can decrease the driver's visibility and increase the risk of injury or crash.
When did Ford notify owners about recall 24V806?
Ford mailed owner notification letters on August 6, 2025. If you bought the truck used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Ford dealer if your truck is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V806000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V806 |
| NHTSA recall # (full) | 24V806000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →