Recall 24V793 covers 26 2020-2023 Chrysler Voyager and Pacifica vehicles with unsecured side-curtain air bag connectors. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 26 2020-2023 Voyager and Pacifica vehicles because an improperly secured side curtain air bag connector can prevent deployment in a crash. An air bag that does not deploy increases injury risk, and Chrysler dealers will complete the recall repair free of charge.
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What's wrong?
The side curtain air bags in the 2020-2023 Chrysler Voyager and Pacifica are built into the upper side of the cabin. In a side impact or rollover-type event, the air bag system uses wiring in the body harness to send the deployment signal to the curtain air bags. The connector has to be fully seated for that signal path to stay intact.
On included vehicles, the curtain air bag connector was not secured correctly during assembly. This is not a defective air bag part. The problem is the connection: if the connector is loose or not fully engaged, the side curtain air bags can fail to deploy as designed during a crash.
There is no warning sign before failure. If the condition is present, an air bag warning light will illuminate, which means the air bag system has detected a fault and needs dealer inspection.
Who's affected?
Spans Voyager and Pacifica minivans across the 2020, 2021, 2022, and 2023 model years, with the same side curtain air bag circuit involved.
| 2021 Chrysler Voyager | side curtain air bag |
|---|---|
| 2023 Chrysler Voyager | side curtain air bag |
| 2022 Chrysler Pacifica | side curtain air bag |
| 2021 Chrysler Pacifica | side curtain air bag |
| 2020 Chrysler Voyager | side curtain air bag |
| 2020 Chrysler Pacifica | side curtain air bag |
| 2023 Chrysler Pacifica | side curtain air bag |
| Units affected | 26 |
| Field incidents | NHTSA has logged 26 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
An air bag that does not deploy during a crash increases the risk of injury. There is no warning sign before failure, but the air bag warning light illuminates if the condition is present. Schedule the repair soon if your VIN is included. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2020-2023 Chrysler Voyager or Pacifica is included in this recall.
- Contact a franchised Chrysler dealer to confirm the side-curtain-air-bag connector repair has been completed or to schedule the free connector securing repair.
- Bring the recall notice if Chrysler mailed one. If not, reference recall number 24V793 and Chrysler recall A8B when you call.
- Keep passengers belted and avoid delaying the dealer visit if the repair is still open for your VIN.
What happens at the repair
At the dealer, a Chrysler technician secures the connector for the side curtain air bags so the system can deploy as designed in a crash. The recall repair is free, and Chrysler says all vehicles covered by this campaign have been remedied. If you already paid for a related connector repair, FCA's reimbursement practice lets owners submit the original receipt or other proof of payment to the company for review and confirmation of the expense.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 22, 2020 | Owner notification mailed |
|---|---|
| October 24, 2024 | NHTSA published the recall |
| October 24, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 31, 2024 | Dealer notification began |
| October 31, 2024 | Dealer notification ended |
| November 7, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V793?
Recall 24V793 covers 26 2020-2023 Chrysler Pacifica and 2020-2021, 2023 Chrysler Voyager vehicles with a side curtain air bag connector that was not secured correctly. The air bag can fail to deploy in a crash, increasing injury risk. Chrysler dealers secure the connector for free.
What should I do if my 2020-2023 Chrysler Pacifica or 2020-2021, 2023 Chrysler Voyager is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V793. If it is, contact a franchised Chrysler dealer and ask for the side curtain air bag connector repair. Reference recall number 24V793 or Chrysler recall A8B when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Chrysler's remedy says dealers secure the side curtain air bag connector free of charge. Parts and labor are covered at any franchised Chrysler dealer.
What is the safety risk?
The safety risk is that a side curtain air bag can fail to deploy during a crash. That increases the risk of injury for people inside the vehicle. The repair path is to have a Chrysler dealer secure the connector, free of charge.
When were owners notified about recall 24V793?
Chrysler mailed owner notification letters on October 22, 2024. The notice explains the side curtain air bag connector issue and directs owners to dealer service. The year and model are not enough to confirm coverage, so check your VIN before scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V793000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 24V793 |
| NHTSA recall # (full) | 24V793000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →