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Campaign 24V792 Posted October 23, 2024 59,338 units

2020-2025 Mack Heavy Trucks Recall 24V792: ECU Fault

Recall 24V792 affects 59,338 2020-2025 Mack trucks with ECU faults that can reduce ABS and stability control. Repair is free at any franchised Mack dealer.

Mack is recalling 59,338 2020-2025 Anthem (An), Granite (Gr), Terrapro (Te), Pinnacle (Pi/Pn), and Pioneer Pr (4) trucks because electrical noise and a low signal to the power line carrier can make the Bendix EC80 Advanced ECU process commands incorrectly or stop working. That loss can reduce or disable key safety systems, increasing crash risk; Mack dealers will perform the free repair.

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What's wrong?

The Bendix EC80 Advanced Electronic Control Unit on these 2020-2025 Mack trucks is the computer that manages anti-lock braking and related stability functions. It reads signals from the truck and trailer communication circuits, then sends commands that help the brakes and stability systems respond correctly. On trucks equipped to tow a trailer, that communication includes the power line carrier, the signal path used for trailer messages.

On affected Mack Granite (Gr), Pinnacle (Pi/Pn), Anthem (An), Pioneer Pr (4), and Terrapro (Te) trucks, electrical noise and a low signal on that power line carrier can confuse the control unit. The software can process a command incorrectly or stop working. Mack traced the defect to systems validation that did not catch the problem in the operating environment.

The warning sign is the ABS warning lamp. It illuminates when the system detects an ABS fault or when ABS stops operating, so treat that light as the visible cue to contact a Mack dealer.

Who's affected?

Covers Mack truck lines from 2020-2025, with the same ABS-Advanced control unit tied to brake control and electrical software.

2022 Mack Granite (Gr) electrical system software
2025 Mack Pinnacle (Pi/Pn) electrical system software
2025 Mack Pinnacle (Pi/Pn) hydraulic brake system
2025 Mack Anthem (An) hydraulic brake system
2022 Mack Granite (Gr) hydraulic brake system
Units affected59,338
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

When the ECU software fault affects safety systems, Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collision Mitigation System can have diminished or lost function and raise crash risk. The ABS warning lamp comes on when ABS detects a fault or stops operating. Schedule service soon. Repair is free at any franchised Mack dealer.

What should I do?

  1. Check your VIN to confirm your 2020-2025 Mack Granite (Gr), Pinnacle (Pi/Pn), Anthem (An), Pioneer Pr (4), or Terrapro (Te) is included in this recall.
  2. Contact a franchised Mack dealer to schedule the free ECU software reprogramming that fixes the command-processing problem affecting ABS, traction control, stability control, active cruise control, and collision mitigation systems.
  3. Bring the recall notice if Mack mailed one. If not, reference recall number 24V792 and Mack recall SC0472 when you call.
  4. Drive with extra space and caution until the repair is complete, since the ECU fault affects safety systems tied to braking, stability, and cruise control.
  5. Call Mack customer service at 1-800-866-1177 with questions about scheduling or dealer instructions.

What happens at the repair

At the dealer, a Mack technician reprograms the ECU software so the Bendix EC80 Advanced Electronic Control Unit processes commands correctly. The recall repair is free, and parts and labor are covered. If you already paid for a related ECU software repair before the recall notice, ask Mack customer service or the dealer service desk how to submit documentation under Mack's standard reimbursement plan.

ReimbursementReimbursement available

Timeline

October 23, 2024 NHTSA published the recall
October 29, 2024 Dealer notification began
October 29, 2024 Dealer notification ended
December 9, 2024 Owner notification mailed

Frequently asked questions

What is recall 24V792?

Recall 24V792 covers 59,338 2020-2025 Mack Granite (Gr), Pinnacle (Pi/Pn), Anthem (An), Pioneer Pr (4), and Terrapro (Te) vehicles with Bendix EC80 Advanced ECUs. Electrical noise and low signal can cause the ECU to process commands incorrectly or stop working. Mack dealers will reprogram the ECU software for free.

What should I do if my 2020-2025 Mack Granite (Gr), Pinnacle (Pi/Pn), Anthem (An), Pioneer Pr (4), or Terrapro (Te) is on this recall?

Check your VIN to confirm your specific Mack vehicle is included in recall 24V792. If it is, contact a franchised Mack dealer to schedule the ECU software reprogramming. Reference recall number SC0472 or 24V792 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mack's remedy says dealers will reprogram the ECU software free of charge. Any franchised Mack dealer can perform the recall repair once your VIN is confirmed in the campaign.

What is the safety risk in recall 24V792?

The risk is diminished or lost function in safety systems that depend on the ECU. That includes Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and the Collision Mitigation System. Loss of those functions increases crash risk, so confirm your VIN and schedule the free software repair.

When were owners notified about recall 24V792?

Mack mailed owner notification letters on December 9, 2024. If you bought the vehicle used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Mack dealer or Mack customer service at 1-800-866-1177.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V792000
Mack customer service1-800-866-1177
NHTSA recall #24V792
NHTSA recall # (full)24V792000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →