Recall 24V780 affects 416 2025 Mercedes-Benz Glb 250 and AMG GLB35 SUVs for tire sidewall damage. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 416 2025 Glb 250 and AMG GLB35 vehicles over right-side front and rear tire sidewall damage that can lead to sudden tire-pressure loss. A sudden loss of tire pressure can cause loss of vehicle control and increase crash risk, and Mercedes-Benz dealers will complete the repair free of charge.
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What's wrong?
The tires on the 2025 Mercedes-Benz Glb 250 and AMG GLB35 carry the vehicle's weight, keep the tread in contact with the road, and hold air pressure inside a reinforced sidewall. The sidewall is the tire's outer structure between the tread and the wheel rim. It flexes every time the vehicle turns, brakes, or rolls over uneven pavement.
On affected vehicles, the right-side front and rear tires have damage on the in-board sidewall surface. Mercedes-Benz traced the issue to a production-process deviation involving a conveyor system. Damaged sidewall material can weaken the tire body. If the weakened area opens while driving, the tire can lose air pressure suddenly.
The driver receives a warning tone and an instrument-cluster message about insufficient tire pressure when air pressure drops. Treat that warning as a tire-pressure problem, not a routine alert, and have the vehicle inspected before continuing normal driving.
Who's affected?
Covers two 2025 GLB variants, both tied to the same tire sidewall issue.
| 2025 Mercedes-Benz Glb 250 | tire |
|---|---|
| 2025 Mercedes-Benz AMG GLB35 | tire |
| Units affected | 416 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A sudden loss of tire pressure can make the vehicle harder to control and increase the risk of a crash. If a warning tone sounds or a tire-pressure warning appears in the instrument cluster, slow down, find a safe place to stop, and call the dealer. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2025 Mercedes-Benz Glb 250 or AMG GLB35 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free tire inspection and replacement.
- Ask the dealer to inspect the right-side front and rear tire sidewalls and replace any damaged tire free of charge.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 24V780 and Mercedes-Benz recall 2024100014 when you call.
- Limit driving until the tire inspection is complete, and stop in a safe place if a tire loses pressure suddenly.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the right side front and rear tires for sidewall damage and replaces any tire that needs replacement. The inspection, replacement parts, and labor are free under the recall. Any tire repairs you paid for before the recall notice are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior tire repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 18, 2024 | NHTSA published the recall |
|---|---|
| October 25, 2024 | Dealer notification began |
| November 22, 2024 | Owner notification mailed |
| November 22, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 22, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V780?
Recall 24V780 covers 416 2025 Mercedes-Benz Glb 250 and AMG GLB35 vehicles with possible sidewall damage on the right-side front and rear tires. A sudden loss of tire pressure can lead to loss of vehicle control. Mercedes-Benz dealers will inspect and replace affected tires for free.
What should I do if my 2025 Mercedes-Benz Glb 250 or AMG GLB35 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V780. If it is, contact a franchised Mercedes-Benz dealer to schedule the tire inspection. Reference recall number 24V780 or Mercedes-Benz recall number 2024100014 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair covered safety defects at no cost, and Mercedes-Benz will inspect and replace the affected tires as necessary free of charge at any franchised Mercedes-Benz dealer.
What is the safety risk in recall 24V780?
The safety risk is a sudden loss of tire pressure from sidewall damage. If the tire loses pressure while driving, the driver can lose vehicle control, increasing crash risk. If your VIN is included, arrange the free dealer inspection before relying on the vehicle for regular driving.
When were owners notified about this Mercedes-Benz recall?
Mercedes-Benz mailed owner notification letters on November 22, 2024. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then contact a franchised Mercedes-Benz dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V780000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 24V780 |
| NHTSA recall # (full) | 24V780000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →