Recall 24V771 covers 2,783 2021-2025 Forest River RVs for overheating air conditioner soft starts. Repair is free at a franchised Forest River dealer.
Forest River is recalling 2,783 2021-2025 motorhomes and travel trailers, including FR3, Georgetown, Isata, and V-Rv models, because General Electric air conditioner soft start devices can fail and overheat. An overheated device increases the risk of a fire, and Forest River dealers will complete the free repair.
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What's wrong?
The recalled part is the ICM870-16A-BBH5400 Series Soft Start device in the air conditioner on certain 2021-2025 Forest River RVs. A soft start device is an electronic module that helps the air conditioner compressor start with less electrical strain. When it works normally, the compressor comes on smoothly and the cooling system runs without an excessive startup load.
In affected units, the soft start device can fail and overheat. GE was still investigating the root cause, but the failure point is the electronic soft start module. If it stops working, the installed air conditioner's compressor can become inoperable, which means the air conditioner no longer cools the RV as intended.
Owners can notice the air conditioner cycling excessively or stopping its cooling function. Smoke or a burning odor from inside the cabin or from the roof-mounted air conditioner housing is also a warning sign.
Who's affected?
Spans Forest River, East To West, and Dynamax RV lines across 2021-2025, all tied to the air conditioner soft-start device.
| 2025 Forest River V-Rv | Air conditioner |
|---|---|
| 2023 Forest River Georgetown | Air conditioner |
| 2024 East To West Entrada | Air conditioner |
| 2024 Forest River FR3 | Air conditioner |
| 2022 Forest River FR3 | Air conditioner |
| 2022 Dynamax Isata | Air conditioner |
| 2022 Forest River Mirada | Air conditioner |
| 2025 Forest River FR3 | Air conditioner |
| 2025 Forest River Georgetown | Air conditioner |
| 2025 Forest River Pursuit | Air conditioner |
| 2024 Forest River Pursuit | Air conditioner |
| 2025 Forest River V-Cruise | Air conditioner |
| 2024 Forest River Georgetown | Air conditioner |
| 2024 Forest River V-Rv | Air conditioner |
| 2025 Forest River V-Sport | Air conditioner |
| 2023 Forest River Encore | Air conditioner |
| 2023 Forest River Pursuit | Air conditioner |
| 2022 Forest River Pursuit | Air conditioner |
| 2021 Forest River Pursuit | Air conditioner |
| 2021 Forest River Encore | Air conditioner |
| 2022 Forest River Encore | Air conditioner |
| 2025 Forest River V-Tour | Air conditioner |
| 2025 Forest River Sportscoach | Air conditioner |
| 2024 Forest River Mirada | Air conditioner |
| 2025 Forest River Mirada | Air conditioner |
| 2025 Forest River Encore | Air conditioner |
| 2023 Forest River Sunseeker | Air conditioner |
| 2021 Forest River Mirada | Air conditioner |
| 2024 Forest River Encore | Air conditioner |
| 2024 Forest River Ahara Travel Trailer | Air conditioner |
| 2023 Forest River Mirada | Air conditioner |
| 2021 Dynamax Isata | Air conditioner |
| 2023 Dynamax Isata | Air conditioner |
| 2023 Forest River FR3 | Air conditioner |
| 2022 Forest River Georgetown | Air conditioner |
| Units affected | 2,783 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
An overheating air conditioner soft start increases the risk of a fire. If the air conditioner cycles excessively, stops cooling, emits smoke, or smells like burning, shut the air conditioner off, keep clear of the unit, and call a Forest River dealer. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2021-2025 Forest River V-Rv, Georgetown, Entrada, FR3, Isata, Mirada, Pursuit, V-Cruise, V-Sport, Encore, V-Tour, Sportscoach, Sunseeker, or Ahara Travel Trailer is included in this recall.
- Contact a franchised Forest River dealer to schedule the free soft-start replacement that fixes the overheating air conditioner device.
- Reference recall number 24V771 when you call the dealer.
- Bring the recall notice if Forest River mailed one to you.
- Avoid using the recalled air conditioner until the soft start is replaced.
What happens at the repair
At the dealer, a Forest River technician replaces the air conditioner soft start device covered by the recall. The recall repair is available now, and parts and labor are free of charge. If you already paid out of pocket for a related soft start or air conditioner overheating repair, Forest River has a reimbursement plan on file. Contact Forest River customer service and ask what documentation the service desk needs for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 8, 2024 | NHTSA published the recall |
|---|---|
| November 26, 2024 | Interim owner notification (was planned for this date) |
| July 1, 2025 | Owner notification mailed |
| July 7, 2025 | Dealer notification began |
| July 7, 2025 | Dealer notification ended |
Frequently asked questions
What is recall 24V771?
Recall 24V771 covers 2,783 2021-2025 Forest River, East To West, and Dynamax motorhomes and travel trailers equipped with General Electric air conditioners using soft start part ICM870-16A-BH5400. The soft start device can fail and overheat, increasing fire risk. Dealers will replace the soft start for free.
What should I do if my 2021-2025 Forest River motorhome is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V771. If it is, contact a franchised Forest River dealer or the listed brand customer service line to schedule the soft start replacement. Reference Forest River recall number 51-1839 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Forest River dealers will replace the affected air conditioner soft start free of charge, including parts and labor, for vehicles included in recall 24V771.
What is the safety risk?
The safety risk is fire. The General Electric air conditioner soft start device can fail and overheat, which increases the risk of a fire. Until your VIN is checked and the repair is complete, avoid using the affected air conditioner system.
When did Forest River notify owners?
Forest River mailed owner notification letters on July 1, 2025. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then contact a franchised Forest River dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V771000 |
|---|---|
| Forest River customer service | 1-574-825-8212 |
| NHTSA recall # | 24V771 |
| NHTSA recall # (full) | 24V771000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →