Recall 24V766 affects 431 2010-2024 Mcneilus Rear Loader vehicles for a misplaced license plate light. Repair is free at any franchised Mcneilus dealer.
Mcneilus is recalling 431 2010-2024 Rear Loader vehicles under recall 24V766 because the license plate light was installed in the wrong location and leaves the plate short of full illumination. Reduced license plate lighting makes the vehicle less visible to other drivers and raises crash risk; Mcneilus dealers will complete the repair free of charge.
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What's wrong?
The license plate lamp on a 2010-2024 Mcneilus Rear Loader is an exterior light that shines on the rear license plate. Its job is simple: make the plate readable when the truck is operated in low light or at night. The lamp needs to hit the plate from the correct angle so the full plate is illuminated.
On affected Rear Loader refuse trucks, an option that moved the license plate also left the lamp mounted at the bottom of the plate. That location does not light the plate from the top or sides as intended. The result is a plate that is not fully illuminated, which means the truck does not meet the lighting standard listed in the recall.
There is no warning sign before failure. Owners are not looking for a noise, smell, warning light, or driveability change; the issue is the lamp position and how well it lights the plate.
Who's affected?
Covers Rear Loader model years from 2010-2024, all tied to the license plate lamp exterior-lighting component.
| 2013 Mcneilus Rear Loader | Exterior lighting |
|---|---|
| 2014 Mcneilus Rear Loader | Exterior lighting |
| 2015 Mcneilus Rear Loader | Exterior lighting |
| 2010 Mcneilus Rear Loader | Exterior lighting |
| 2011 Mcneilus Rear Loader | Exterior lighting |
| 2016 Mcneilus Rear Loader | Exterior lighting |
| 2017 Mcneilus Rear Loader | Exterior lighting |
| 2018 Mcneilus Rear Loader | Exterior lighting |
| 2019 Mcneilus Rear Loader | Exterior lighting |
| 2020 Mcneilus Rear Loader | Exterior lighting |
| 2021 Mcneilus Rear Loader | Exterior lighting |
| 2022 Mcneilus Rear Loader | Exterior lighting |
| 2023 Mcneilus Rear Loader | Exterior lighting |
| 2024 Mcneilus Rear Loader | Exterior lighting |
| 2012 Mcneilus Rear Loader | Exterior lighting |
| Units affected | 431 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An improperly illuminated license plate makes the vehicle less visible to other drivers and increases crash risk. There is no warning sign before this issue, so confirm whether your vehicle is included and schedule the light relocation soon. Repair is free at any franchised Mcneilus dealer.
What should I do?
- Check your VIN to confirm your 2010-2024 Mcneilus Rear Loader is included in this recall.
- Contact a franchised Mcneilus dealer to schedule the free license-plate-light relocation that corrects the poor plate illumination.
- Bring the recall notice if Mcneilus mailed one. Reference recall number 24V766 when you call.
- Call Mcneilus customer service at 1-888-686-7278 with questions about scheduling or dealer instructions.
- Keep the rear license plate visible and the plate light working until the repair is complete.
What happens at the repair
At the dealer, a Mcneilus technician relocates the license plate light so it illuminates the plate from the correct position. The recall repair is free, with parts and labor covered. If you already paid out of pocket for this license plate lighting repair before the recall notice, Mcneilus's standard reimbursement plan covers eligible documented expenses. Bring your repair paperwork to the service desk or contact Mcneilus Customer Service to start the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 15, 2024 | NHTSA published the recall |
|---|---|
| December 2, 2024 | Dealer notification began |
| December 2, 2024 | Dealer notification ended |
| December 2, 2024 | Owner notification mailed |
| December 2, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 2, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V766?
Recall 24V766 covers 431 2010-2024 Mcneilus Rear Loader vehicles with a license plate light installed in the wrong location. The plate light does not fully illuminate the license plate, which fails Federal Motor Vehicle Safety Standard 108. Dealers will relocate the light for free.
What should I do if my 2010-2024 Mcneilus Rear Loader is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V766. If it is, contact a Mcneilus dealer to schedule the license plate light relocation. Reference recall 24V766 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mcneilus says dealers will relocate the license plate light free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is reduced visibility to other drivers. An improperly illuminated license plate makes the vehicle harder for others to see, increasing the risk of a crash. The fix is to have the dealer relocate the light so the plate is properly illuminated.
When were owners notified about recall 24V766?
Mcneilus mailed owner notification letters on December 2, 2024. If you did not receive a letter, check your VIN to confirm whether your Rear Loader is included. You can also contact Mcneilus Customer Service at 1-888-686-7278 for recall scheduling help.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V766000 |
|---|---|
| Mcneilus customer service | 1-888-686-7278 |
| NHTSA recall # | 24V766 |
| NHTSA recall # (full) | 24V766000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →