Recall 24V764 affects 8,725 2018-2022 BMW X3 SUVs for rear cargo rail detachment in a crash. Repair is free at any franchised BMW dealer.
BMW is recalling 8,725 2018-2022 X3 vehicles because the rear cargo rail attachment can be damaged in a rear crash and let the cargo rail detach. Interior cargo rail detachment during a crash can increase the risk of injury, and BMW dealers will complete the repair free of charge.
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What's wrong?
The rear cargo rail bolt on the 2018-2022 BMW X3 fastens the rear cargo rail to the vehicle structure. That rail needs a secure attachment so it stays in place during normal use and during a rear crash. The bolt is small, but the connection it makes is part of how the cargo area holds together under crash forces.
On affected X3 SUVs, some vehicles received the earlier 24V-534 repair with bolts that were not long enough for certain build tolerances. Build tolerances are the small normal differences from one vehicle body to another. If the bolt does not reach deeply enough, the rear cargo rail attachment can be damaged in a rear crash, and the rail can detach.
There is no warning sign before failure. Owners should not expect a dashboard light, noise, or visible change that confirms the bolt length is wrong before a crash puts load on the rail.
Who's affected?
Spans X3 SUVs from the 2018-2022 model years, all tied to the rear cargo rail bolt.
| 2020 BMW X3 | body or structural component |
|---|---|
| 2022 BMW X3 | body or structural component |
| 2018 BMW X3 | body or structural component |
| 2019 BMW X3 | body or structural component |
| 2021 BMW X3 | body or structural component |
| Units affected | 8,725 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the interior rear cargo rail detaches during a crash, occupants face a higher risk of injury. Keep cargo secured, avoid heavy loose items in the rear cargo area, and schedule the recall repair soon. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2018-2022 BMW X3 is included in this recall.
- Contact a franchised BMW dealer to schedule the free rear cargo rail attachment bolt replacement, which addresses cargo rail detachment in a rear crash.
- Bring the recall notice BMW mailed, or reference recall number 24V764 when you call.
- Ask BMW customer service at 1-800-525-7417 about vehicles previously repaired under recall 24V-534 and the new repair required for this recall.
- Drive with normal caution until the repair is complete, and keep rear cargo secured.
What happens at the repair
At the dealer, a BMW technician replaces the rear cargo rail attachment bolts. Parts and labor are covered under the recall, and vehicles already repaired under recall 24V-534 still need this new repair completed. BMW mailed owner letters on December 12, 2024, so the dealer repair is open now. If you already paid for this remedy before the recall notice, BMW says you can request reimbursement under its standard reimbursement plan. Bring your receipts and repair paperwork to the service desk, or contact BMW customer service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 15, 2024 | NHTSA published the recall |
|---|---|
| October 15, 2024 | Dealer notification began |
| October 15, 2024 | Dealer notification ended |
| December 6, 2024 | Interim owner notification (was planned for this date) |
| December 12, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V764?
Recall 24V764 covers 8,725 2018-2022 BMW X3 vehicles with rear cargo rail attachment bolts that can become damaged in a rear crash. If the cargo rail detaches inside the vehicle during a crash, injury risk increases. BMW dealers will replace the attachment bolts for free.
What should I do if my 2018-2022 BMW X3 is on this recall?
Check your VIN to confirm your specific X3 is included in recall 24V764. If it is, contact a franchised BMW dealer to schedule the rear cargo rail attachment bolt replacement. Reference recall 24V764 when you call. The dealer repair is free.
Is the BMW X3 recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and BMW's remedy says dealers will replace the rear cargo rail attachment bolts free of charge at any franchised BMW dealer.
Is it safe to drive my BMW X3 before recall 24V764 is repaired?
The filing does not include a do-not-drive order. The safety risk is crash-related: the interior rear cargo rail can detach during a crash and increase injury risk. Check your VIN and schedule the free bolt replacement if your vehicle is included.
What if my BMW X3 was already fixed under recall 24V-534?
You still need the new repair if your VIN is included in recall 24V764. BMW says vehicles previously remedied under recall 24V-534 need the new rear cargo rail attachment bolt repair completed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V764000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 24V764 |
| NHTSA recall # (full) | 24V764000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →