Recall 24V762 covers 2,044 2021-2025 Jayco and Entegra camper vans for incorrect tire load labels. Repair is free at any franchised Jayco dealer.
Jayco is recalling 2,044 2021-2025 Swift Li, Swift, Ethos Li, and Ethos vehicles because the Tire and Loading Information Label lists the wrong tire load range. That error can lead owners to install underrated replacement tires, increasing crash risk, and the recall repair is free at Jayco dealers.
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What's wrong?
The Tire and Loading Information Label on affected 2021-2025 Jayco Swift Li, Swift, Ethos Li, and Ethos motorhomes is supposed to tell an owner or tire shop the correct tire load range. That load range is the tire's carrying-capacity category. It helps match replacement tires to the weight the vehicle was built to carry.
On these motorhomes, the label lists tire load range C when it should list load range E. Jayco traced the problem to a data entry error, not to a tire, wheel, or suspension part breaking. The issue is that someone relying on the label has the wrong information when selecting tires or checking whether the vehicle meets the federal tire selection and rim standard.
There is no warning sign before failure. The label looks normal, so the problem is the printed information itself, not a noise, light, or change in how the motorhome drives.
Who's affected?
Covers the Swift, Swift Li, Ethos, and Ethos Li across the 2021-2025 model years, all with the same tire and loading information label.
| 2022 Jayco Swift Li | vehicle label (placard or certification) |
|---|---|
| 2021 Jayco Swift | vehicle label (placard or certification) |
| 2023 Jayco Swift | vehicle label (placard or certification) |
| 2024 Jayco Swift | vehicle label (placard or certification) |
| 2025 Jayco Swift | vehicle label (placard or certification) |
| 2021 Entegra Ethos Li | vehicle label (placard or certification) |
| 2024 Entegra Ethos | vehicle label (placard or certification) |
| 2021 Jayco Swift Li | vehicle label (placard or certification) |
| 2023 Jayco Swift Li | vehicle label (placard or certification) |
| 2024 Jayco Swift Li | vehicle label (placard or certification) |
| 2025 Jayco Swift Li | vehicle label (placard or certification) |
| 2021 Entegra Ethos | vehicle label (placard or certification) |
| 2022 Entegra Ethos | vehicle label (placard or certification) |
| 2022 Entegra Ethos Li | vehicle label (placard or certification) |
| 2023 Entegra Ethos Li | vehicle label (placard or certification) |
| 2024 Entegra Ethos Li | vehicle label (placard or certification) |
| 2025 Entegra Ethos Li | vehicle label (placard or certification) |
| 2025 Entegra Ethos | vehicle label (placard or certification) |
| 2023 Entegra Ethos | vehicle label (placard or certification) |
| 2022 Jayco Swift | vehicle label (placard or certification) |
| Units affected | 2,044 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
If the tire label lists the wrong tire and load range, an owner can choose replacement tires that are rated too low for the vehicle. Underrated tires can be overloaded during travel, which increases the risk of a crash. Schedule the label repair soon and use the corrected label when replacing tires. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2021-2025 Jayco Swift Li, Swift, Ethos Li, or Ethos is included in this recall.
- Contact a franchised Jayco dealer to schedule the free corrected tire-and-loading label installation, which fixes the wrong tire load range on the label.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 24V762 and Jayco recall 9903614 when you call.
- Avoid buying replacement tires from the old label until the corrected label is installed; ask the dealer to verify the proper tire load range.
What happens at the repair
At the dealer, a Jayco technician installs a corrected Tire and Loading Information Label that lists the correct tire load range. The label replacement and labor are free under the recall. If you already paid out of pocket for a related label repair before the recall, Jayco's recall reimbursement plan covers documented expenses. Bring receipts or repair paperwork to the service desk, or contact Jayco Customer Service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 14, 2024 | NHTSA published the recall |
|---|---|
| November 19, 2024 | Owner notification mailed |
| November 22, 2024 | Dealer notification began |
| November 22, 2024 | Dealer notification ended |
| November 22, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V762?
Recall 24V762 covers 2,044 2021-2025 Jayco Swift Li, Swift, Ethos Li, and Ethos vehicles with a tire and loading information label that lists the wrong tire load range. Jayco dealers will install a corrected label for free.
What should I do if my 2021-2025 Jayco Swift Li, Swift, Ethos Li, or Ethos is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V762. If it is, contact a franchised Jayco dealer to schedule the corrected tire and loading label installation. Reference recall 24V762 or Jayco recall number 9903614 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco's remedy says dealers will install the corrected tire and loading information label free of charge.
What is the safety risk?
The safety risk is choosing replacement tires with too low of a load rating. The incorrect label lists the wrong tire load range, which can lead an owner to install underrated tires and increase crash risk.
When were owners notified about this recall?
Jayco mailed owner notification letters on November 19, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific vehicle is included before scheduling dealer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V762000 |
|---|---|
| Jayco customer service | 800-283-8267 |
| NHTSA recall # | 24V762 |
| NHTSA recall # (full) | 24V762000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →