Recall 24V760 covers 282 2020-2024 E-One Cyclone Ii, Cyclone N, Typhoon N, and 2021 Quest Ii vehicles for engine crossmember failure. Free dealer repair.
E-One is recalling 282 2020-2024 Cyclone Ii, Cyclone N, Typhoon N, and Quest Ii vehicles because the engine crossmember can break, which lets the cooling fan hit the shroud and become damaged. A damaged fan can stall the engine while driving and increase the risk of a crash; E-One dealers will complete the repair free of charge.
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What's wrong?
The X12 engine crossmember on 2020-2024 E-One Quest Ii, Typhoon N, Cyclone N, and Cyclone Ii vehicles is a structural mounting piece near the engine. Its job is to support the engine mounting point and keep the engine positioned correctly in the chassis. That alignment matters because the cooling fan and fan shroud need a fixed clearance around the spinning fan.
On these vehicles, an engineering design error leaves the engine crossmember vulnerable to breaking. If the crossmember breaks, the engine mounting point loses support and the cooling fan can move into contact with the fan shroud. That contact can damage the fan and shroud, which affects the engine cooling system around that area.
There is no warning sign before failure. An owner or technician is not expected to hear, feel, or see a clear symptom before the crossmember breaks, so this is a problem to confirm by VIN and dealer inspection, not by waiting for a noise or dashboard light.
Who's affected?
Spans Quest Ii, Typhoon N, Cyclone N, and Cyclone Ii models from 2020-2024, with suspension and diesel-engine listings tied to the same X12 engine crossmember.
| 2021 E-One Quest Ii | suspension component |
|---|---|
| 2022 E-One Typhoon N | suspension component |
| 2022 E-One Typhoon N | Diesel |
| 2023 E-One Typhoon N | suspension component |
| 2023 E-One Typhoon N | Diesel |
| 2023 E-One Cyclone N | suspension component |
| 2023 E-One Cyclone N | Diesel |
| 2021 E-One Quest Ii | Diesel |
| 2024 E-One Typhoon N | suspension component |
| 2024 E-One Typhoon N | Diesel |
| 2024 E-One Cyclone Ii | suspension component |
| 2024 E-One Cyclone Ii | Diesel |
| 2023 E-One Cyclone Ii | suspension component |
| 2023 E-One Cyclone Ii | Diesel |
| 2022 E-One Cyclone Ii | suspension component |
| 2022 E-One Cyclone Ii | Diesel |
| 2021 E-One Cyclone Ii | suspension component |
| 2021 E-One Cyclone Ii | Diesel |
| 2020 E-One Cyclone Ii | suspension component |
| 2020 E-One Cyclone Ii | Diesel |
| 2022 E-One Cyclone N | suspension component |
| 2022 E-One Cyclone N | Diesel |
| 2021 E-One Cyclone N | suspension component |
| 2021 E-One Cyclone N | Diesel |
| 2021 E-One Typhoon N | suspension component |
| 2021 E-One Typhoon N | Diesel |
| 2020 E-One Typhoon N | suspension component |
| 2020 E-One Typhoon N | Diesel |
| 2024 E-One Cyclone N | suspension component |
| 2024 E-One Cyclone N | Diesel |
| Units affected | 282 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
In NHTSA campaign 24V760, a damaged cooling fan can cause an engine stall while driving and increase the risk of a crash. There is likely no warning sign before the fan fails, so schedule the inspection and repair soon. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 E-One Quest Ii, Typhoon N, Cyclone N, or Cyclone Ii is included in this recall.
- Contact a franchised E-One dealer to schedule the free engine-crossmember inspection and repair that addresses the broken-crossmember risk and cooling-fan damage.
- Bring the owner letter if you have it, and reference recall number 24V760 when you call.
- Use extra caution until the repair is complete because cooling-fan damage can cause an engine stall while driving.
What happens at the repair
At the dealer, an E-One technician inspects the engine crossmember and repairs it as needed so the cooling fan stays clear of the fan shroud. The recall repair is free, with parts and labor covered. If you already paid to repair this same crossmember condition, E-One reviews reimbursement for the charges you paid. Call E-One Customer Service at 1-352-237-1122 for the reimbursement instructions, and have your truck's VIN ready when you call.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 11, 2024 | NHTSA published the recall |
|---|---|
| October 21, 2024 | Dealer notification began |
| November 1, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 1, 2024 | Interim owner notification (was planned for this date) |
| November 26, 2024 | Owner notification mailed |
| December 10, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V760?
Recall 24V760 covers 282 2020-2024 E-One Quest Ii, Typhoon N, Cyclone N, and Cyclone Ii vehicles with an engine crossmember that can break. A broken crossmember can damage the cooling fan, causing an engine stall while driving and increasing crash risk. E-One dealers will inspect and repair the crossmember for free.
What should I do if my 2020-2024 E-One Quest Ii, Typhoon N, Cyclone N, or Cyclone Ii is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V760. If it is included, contact a franchised E-One dealer to schedule the crossmember inspection and repair. Reference recall 24V760 when you call. E-One Customer Service is 1-352-237-1122.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. E-One dealers will inspect the engine crossmember and repair it as needed free of charge, including covered parts and labor.
What is the safety risk in recall 24V760?
The safety risk is an engine stall while driving. The engine crossmember can break, allowing the cooling fan to contact the fan shroud and become damaged. A stall on the road increases crash risk, so confirm your VIN and schedule the free dealer repair if your vehicle is included.
When did E-One notify owners about recall 24V760?
E-One mailed owner notification letters on November 26, 2024. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then contact an E-One dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V760000 |
|---|---|
| E-One customer service | 1-352-237-1122 |
| NHTSA recall # | 24V760 |
| NHTSA recall # (full) | 24V760000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →