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Campaign 24V759 Posted October 11, 2024 400 units

2020-2024 Blue Bird Bus Recall 24V759: Exit Labels

Recall 24V759 covers 400 2020-2024 Blue Bird All American Transit Bus and Vision Transit Bus buses. Repair is free at Blue Bird dealers.

Blue Bird is recalling 400 2020-2024 All American Transit Bus and Vision Transit Bus vehicles because the emergency exit label instructions use lettering that is too small to read. A hard-to-read label can delay use of an emergency exit and increase injury risk, and Blue Bird dealers will complete the free repair.

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What's wrong?

The emergency exit instruction label is the decal beside the rear and side emergency doors. It tells a driver or passenger which motions unlatch and open the exit when the bus needs another way out. The label is supposed to be readable at the exit, with operating instructions at least 1 centimeter high and in a color that contrasts with the background.

On affected 2020-2024 Blue Bird All American Transit Bus and Vision Transit Bus buses, the label lettering is too small. Blue Bird traced the problem to a supplier that read the drawing incorrectly and produced labels with instruction letters measuring 0.88 centimeters instead of the required 1 centimeter. That makes the label noncompliant with FMVSS 217, the federal rule for bus emergency exits and window retention and release.

A driver can visually identify the issue by looking at the emergency exit label. The warning sign is the operating-instruction lettering itself, which appears smaller than the compliant replacement label.

Who's affected?

The scope spans All American Transit Bus and Vision Transit Bus models across 2020-2024, with the same rear and side emergency door instruction decal.

2024 Blue Bird All American Transit Bus vehicle label (placard or certification)
2023 Blue Bird All American Transit Bus vehicle label (placard or certification)
2022 Blue Bird All American Transit Bus vehicle label (placard or certification)
2020 Blue Bird All American Transit Bus vehicle label (placard or certification)
2022 Blue Bird Vision Transit Bus vehicle label (placard or certification)
Units affected400
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A hard-to-read emergency exit label can delay use of the emergency exit and increase the risk of injury. The driver can spot a non-compliant label during a visual check, but unclear emergency exit marking is a passenger safety issue. Schedule the label replacement with the dealer. Repair is free at any franchised Blue Bird dealer.

What should I do?

  1. Check your VIN to confirm your 2020-2024 Blue Bird All American Transit Bus or Vision Transit Bus is included in this recall.
  2. Contact a franchised Blue Bird dealer to schedule the free emergency-exit label replacement.
  3. Bring the recall notice if Blue Bird mailed one, and reference recall number 24V759 when you call.
  4. Keep the existing emergency-exit label visible and review the exit operating instructions with drivers until the replacement label is installed.
  5. Call Blue Bird customer service at 478-822-2242 with questions about scheduling or the label repair.

What happens at the repair

At the dealer, a Blue Bird technician replaces the emergency exit instruction label with lettering that meets the recall requirement. The label replacement and labor are free under the recall, and the repair is available now. If you already paid out of pocket for a related label repair before the recall notice, Blue Bird's standard reimbursement plan covers documented eligible expenses. Bring repair paperwork and proof of payment to the service desk.

ReimbursementReimbursement available

Timeline

October 11, 2024 NHTSA published the recall
December 9, 2024 Owner notification mailed
December 10, 2024 Dealer notification began
December 10, 2024 Dealer notification ended
December 10, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
December 10, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V759?

Recall 24V759 covers 400 2020-2024 Blue Bird All American Transit Bus and Vision Transit Bus vehicles with emergency exit instruction labels printed with lettering that is too small to read easily. Blue Bird dealers will replace the affected label for free.

What should I do if my 2020-2024 Blue Bird All American Transit Bus or Vision Transit Bus is on this recall?

Check your VIN to confirm the specific bus is included in recall 24V759. If it is, contact a franchised Blue Bird dealer to schedule the emergency exit label replacement. Reference Blue Bird recall number R23CK (NSB) when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Blue Bird dealers will replace the emergency exit instruction label free of charge, including parts and labor.

What is the safety risk?

The risk is delayed emergency exit use. If people cannot read the operating instructions quickly, escape through that exit can be slowed during an emergency, increasing injury risk. The repair path is straightforward: a Blue Bird dealer replaces the label for free.

When did Blue Bird mail recall notices?

Blue Bird mailed owner notification letters on December 9, 2024. If your fleet or used bus did not receive a letter, check your VIN to confirm whether the bus is included, then contact a Blue Bird dealer or Blue Bird Customer Service at 478-822-2242.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V759000
Blue Bird customer service478-822-2242
NHTSA recall #24V759
NHTSA recall # (full)24V759000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →