Recall 24V751 covers 49 2025 Jayco Travel Trailer Jay Feather Air trailers with incorrect GAWR labels. Repair is free at franchised Jayco Travel Trailer dealers.
Jayco Travel Trailer is recalling 49 2025 Jay Feather Air travel trailers because the vehicle certification label lists the wrong Gross Axle Weight Rating, which can let the trailer be overloaded. An overloaded trailer can increase the risk of a crash, and Jayco Travel Trailer dealers will replace the label free of charge.
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What's wrong?
The certification label on a 2025 Jayco Travel Trailer Jay Feather Air is the plate or sticker that lists key weight limits for the trailer. One of those limits is the Gross Axle Weight Rating, or GAWR, which tells an owner and service shop how much weight the axle is rated to carry. That number matters when loading cargo, water, propane, and gear.
On affected Jay Feather Air trailers, the label was printed with the wrong GAWR because of an engineering data entry printing error. The label shows 5145 LBS. GAWR, but it should show 4400 LBS. GAWR. If an owner loads the trailer based on the higher printed number, the trailer can be overloaded even when the label appears to say the load is within range.
There is no warning sign before failure. The issue is the printed rating, not a part that makes noise, leaks, or triggers a dashboard alert.
Who's affected?
| 2025 Jayco Travel Trailer Jay Feather Air | vehicle label (placard or certification) |
|---|---|
| Units affected | 49 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
The safety risk is an overloaded vehicle, which increases the risk of a crash. There is no warning sign listed for this recall, so use the corrected label information after the dealer installs it and avoid loading the trailer beyond its stated limits. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2025 Jayco Travel Trailer Jay Feather Air is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free label replacement that corrects the GAWR information used for loading.
- Bring the recall notice if you have it. If not, reference recall number 24V751 when you call.
- Avoid loading the trailer to the listed GAWR until the corrected certification label is installed.
- Call Jayco Travel Trailer customer service at 1-800-283-8267 with questions about the free label repair.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician installs new certification labels with the correct Gross Axle Weight Rating for the 2025 Jay Feather Air travel trailer. The label replacement and labor are free under the recall. If you paid for this label repair before the recall, Jayco's recall reimbursement plan covers eligible prior repairs. Bring repair documentation to the service desk, or contact Jayco Customer Service and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 9, 2024 | NHTSA published the recall |
|---|---|
| October 23, 2024 | Owner notification mailed |
| October 25, 2024 | Dealer notification began |
| October 25, 2024 | Dealer notification ended |
| October 25, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V751?
Recall 24V751 covers 49 2025 Jayco Travel Trailer Jay Feather Air travel trailers with an incorrect Gross Axle Weight Rating on the certification label. That wrong label can allow overloading, which can increase crash risk. Dealers will install corrected labels for free.
What should I do if my 2025 Jayco Travel Trailer Jay Feather Air is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V751. If it is included, contact a franchised Jayco Travel Trailer dealer to schedule the corrected certification label installation. Reference recall number 24V751 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Jayco Travel Trailer dealers will install the new labels free of charge. Parts and labor are covered for vehicles included in recall 24V751.
What is the safety risk?
The safety risk is overloading. If the certification label lists the wrong Gross Axle Weight Rating, an owner can load the trailer beyond its proper rating. An overloaded trailer can increase crash risk. The repair is a corrected label from a franchised dealer.
When were owners notified about recall 24V751?
Jayco mailed owner notification letters on October 23, 2024. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific 2025 Jay Feather Air is included, then call a franchised Jayco Travel Trailer dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V751000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 24V751 |
| NHTSA recall # (full) | 24V751000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →