Recall 24V745 affects 98 2023 Honda Cr-V Hybrid vehicles for high-voltage battery modules that can spark. Repair is free at any franchised Honda dealer.
Honda is recalling 98 2023 Cr-V Hybrid vehicles because incorrectly manufactured high voltage battery modules can cause a battery terminal or busbar to break and spark. An electrical spark increases the risk of injury or fire, and loss of drive power increases crash risk; Honda dealers will complete the recall repair free of charge.
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What's wrong?
The high-voltage battery module in the 2023 Honda Cr-V Hybrid stores electric power for the hybrid drive system. Inside the module, terminals and a busbar, a metal connector that carries current between battery cells, keep power moving through the pack. Those connections have to stay sealed and intact because each battery cell contains electrolyte.
On affected vehicles, the negative terminal was made with too little remaining copper in part of the terminal tube. During manufacturing, the terminal was pressed onto the battery cell sealing plate, and that thin copper area can fracture. Once aluminum underneath is exposed, it reacts with electrolyte from the cell. That reaction forms a lithium-aluminum alloy, weakens the seal, allows more leakage, and can lead to the terminal or busbar breaking and sparking.
There is no warning sign before failure. A driver is not expected to see a dashboard light, sound, smell, or driveability change before the battery connection fails.
Who's affected?
| 2023 Honda Cr-V Hybrid | high-voltage traction battery |
|---|---|
| Units affected | 98 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Honda Cr-V Hybrid is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An electrical spark increases the risk of injury or fire. The defect also can cause a loss of drive power, which increases crash risk. If the vehicle loses power while moving, steer out of traffic when safe and call for assistance. Repair is free at any franchised Honda dealer.
What should I do?
- Check your VIN to confirm your 2023 Honda Cr-V Hybrid is included in this recall.
- Contact a franchised Honda dealer to schedule the free high-voltage battery-module replacement.
- Schedule the battery-module replacement that fixes the incorrectly manufactured module linked to terminal or busbar sparking and loss of drive power risk.
- Bring the owner letter if you have it, and reference recall number 24V745 and Honda recall HJR when you call.
- Avoid unnecessary driving until the repair is complete, because the defect involves electrical sparking and loss of drive power risk.
What happens at the repair
At the dealer, a Honda technician replaces the high voltage battery module covered by the recall. The replacement parts and labor are free under the recall. If you already paid out of pocket for this battery module repair, Honda's recall reimbursement plan covers eligible documented expenses. Contact Honda Customer Service or bring prior repair paperwork to the service desk so they can explain the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 3, 2024 | NHTSA published the recall |
|---|---|
| October 4, 2024 | Dealer notification began |
| October 4, 2024 | Dealer notification ended |
| November 27, 2024 | Owner notification mailed |
| November 27, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 27, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V745?
Recall 24V745 covers 98 2023 Honda Cr-V Hybrid vehicles with high-voltage battery modules that were manufactured incorrectly. The battery terminal or busbar can break and spark, increasing injury or fire risk. A loss of drive power can also increase crash risk. Honda dealers will replace the battery module for free.
What should I do if my 2023 Honda Cr-V Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V745. If it is, contact a franchised Honda dealer to schedule the high-voltage battery module replacement. Reference recall number 24V745 or Honda recall number HJR when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Honda's remedy says dealers will replace the battery module free of charge. Any franchised Honda dealer can perform the recall repair once your VIN is confirmed in the campaign.
What is the safety risk in recall 24V745?
The risk is an electrical spark, injury or fire, plus possible loss of drive power. Honda's filing for recall 24V745 says an incorrectly manufactured high-voltage battery module can let the battery terminal or busbar break and spark, and drive-power loss can increase crash risk.
What if I bought my Honda Cr-V Hybrid used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received Honda's owner letter, check your VIN, then call a franchised Honda dealer with recall number 24V745 or Honda recall number HJR.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V745000 |
|---|---|
| Honda customer service | 1-888-234-2138 |
| NHTSA recall # | 24V745 |
| NHTSA recall # (full) | 24V745000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →