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Campaign 24V744 Posted October 3, 2024 1,693,199 units

2022-2026 Honda Civic/Cr-V Recall 24V744: Steering

Recall 24V744 covers 1,693,199 2022-2026 Honda and Acura vehicles for excessive steering gearbox friction. Repair is free at any franchised Honda dealer.

Honda is recalling 1,693,199 2022-2026 vehicles, including the Civic, Hr-V, Cr-V, and Integra, under recall 24V744 because the steering gearbox assembly was manufactured incorrectly and can create excessive internal friction. That friction can make the vehicle harder to steer and increase crash risk; the dealer repair is free.

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What's wrong?

The steering gearbox assembly is the unit that turns steering-wheel movement into movement at the front wheels. Inside it, a worm wheel and worm gear help the electric steering system assist the driver's input, so the wheel turns smoothly without excess effort.

On affected 2022-2026 Honda vehicles, the gearbox was built with springs set too tight and too little grease film between the worm wheel and worm gear. Heat and moisture can also make the worm wheel teeth swell. That raises pressure inside the gear mesh, increases friction, and creates a sticky feel when the steering wheel is turned.

Owners can notice abnormal noise or a momentary sticky feeling while driving and turning the steering wheel. That sticky feeling is the warning sign to take seriously because the steering can become harder to control.

Who's affected?

Spans Honda Civic, Cr-V, and Hr-V lines plus Acura Integra variants across the 2022-2026 model years, all tied to the steering system.

2024 Honda Hr-V steering system
2024 Acura Integra Type S steering system
2025 Honda Hr-V steering system
2023 Honda Civic Hatchback steering system
2024 Honda Civic Hatchback steering system
Units affected1,693,199
Field incidentsNHTSA has logged 10328 field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

Difficulty steering can increase the risk of a crash, especially when the steering wheel feels sticky during a turn. Abnormal noise or a brief sticky feeling while driving is a warning sign. Drive cautiously, schedule the recall repair soon, and call the dealer if steering feels wrong. Repair is free at any franchised Honda dealer.

What should I do?

  1. Check your VIN to confirm your 2022-2026 Honda or Acura vehicle is included in this recall.
  2. Contact a franchised Honda dealer to schedule the free steering gearbox worm-gear spring repair that addresses the internal friction behind difficult steering.
  3. Bring the owner letter if Honda mailed one. If not, reference recall number 24V744 when you call.
  4. Drive with extra steering awareness until the repair is complete, and stop driving if the vehicle becomes hard to steer.
  5. Call Honda customer service at 1-888-234-2138 with questions about scheduling or recall numbers SJS, MJU, QJT, and VJV.

What happens at the repair

At the dealer, a Honda technician replaces the worm gear spring in the steering gearbox and redistributes or adds grease where needed. The recall repair is available now, and parts and labor are covered. If you've already paid out of pocket for this steering gearbox repair, Honda's standard reimbursement plan covers eligible documented expenses. Keep your repair invoice, proof of payment, and any related service paperwork, then contact Honda Customer Service or ask the dealer service desk how to submit the claim.

ReimbursementReimbursement available

Timeline

October 3, 2024 NHTSA published the recall
October 4, 2024 Dealer notification began
October 8, 2024 Dealer notification ended
November 18, 2024 Owner notification mailed
November 18, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
November 18, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V744?

Recall 24V744 covers 1,693,199 2022-2026 Honda and Acura vehicles with a steering gearbox assembly that was manufactured incorrectly. Excessive internal friction can make the vehicle harder to steer and increase crash risk. Dealers will replace the worm gear spring and redistribute or add grease for free.

What should I do if my 2022-2026 Honda or Acura vehicle is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 24V744. If it is, contact a franchised Honda or Acura dealer to schedule the steering gearbox repair. Reference recall number 24V744 and Honda recall numbers SJS, MJU, QJT, or VJV when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Honda says dealers will replace the worm gear spring and redistribute or add grease as necessary free of charge.

What is the safety risk in recall 24V744?

The safety risk is difficulty steering. The steering gearbox assembly can create excessive internal friction, which makes the vehicle harder to steer and increases crash risk. The remedy is available, so confirm your VIN and schedule the free dealer repair if your vehicle is included.

When did Honda mail owner letters for recall 24V744?

Honda mailed owner notification letters on November 18, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then call a franchised Honda or Acura dealer for the free repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V744000
Honda customer service1-888-234-2138
NHTSA recall #24V744
NHTSA recall # (full)24V744000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →