Recall 24V743 affects 37 2024 Altec At Series aerial trucks for hydraulic hoses overheating near the exhaust manifold. Repair is free through Altec.
Altec is recalling 37 2024 At Series aerial trucks under recall 24V743 because hydraulic hoses have inadequate clearance from the engine exhaust manifold, leaving them at risk of overheating. Overheated hydraulic hoses can raise the risk of a fire, and Altec dealers will complete the repair free of charge.
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What's wrong?
The hydraulic pump pressure hose on the 2024 Altec At Series AT200A aerial truck carries hydraulic fluid for equipment powered by an engine-mounted clutch pump. That hydraulic flow helps run the aerial equipment, so the hose has to stay clear of hot engine parts while it holds pressure and moves fluid.
On affected units, the hose was routed too close to the engine exhaust manifold. The exhaust manifold collects hot exhaust gases from the engine, and its surface gets hot enough to overheat nearby rubber hoses. With inadequate clearance, heat damages the hose material. In the reported incident, overheated hoses began to burn during a delivery trip.
There is no warning sign before failure. An owner or operator should not expect a light, gauge, or smell to appear before the hose overheats.
Who's affected?
The scope centers on the hydraulic pump -6 pressure hose, part number 27020002.
| 2024 Altec At Series | Motor/hydraulic pump |
|---|---|
| Units affected | 37 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Altec At Series vehicle is on the list. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Hydraulic hoses that overheat can increase the risk of a fire. There is no warning sign before the hose overheats, so schedule the recall repair soon and follow any operating limits Altec gives you until the kit is installed. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2024 Altec At Series truck is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free remedy-kit installation that moves the hydraulic hoses farther from the exhaust manifold.
- Reference recall number 24V743 and Altec recall CSN-3189 when you call.
- Bring the owner notice to the repair appointment if you have it.
- Avoid operating the aerial equipment until Altec secures the hydraulic-hose routing away from the exhaust manifold.
What happens at the repair
At the dealer, an Altec technician installs a remedy kit that moves and secures the hydraulic hose routing farther away from the engine exhaust manifold. The recall repair is free, including parts and labor. If you already paid for a repair tied to this hose overheating issue before the owner letter arrived, Altec's Warranty Policy covers reimbursement for that cost. Contact Altec customer service or ask the service desk what documentation is required for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 3, 2024 | NHTSA published the recall |
|---|---|
| November 22, 2024 | Owner notification mailed |
| December 2, 2024 | Dealer notification began |
| December 2, 2024 | Dealer notification ended |
| December 2, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V743?
Recall 24V743 covers 37 2024 Altec At Series aerial trucks with hydraulic hoses routed too close to the engine exhaust manifold. The hoses can overheat, increasing the risk of a fire. Altec will install a remedy kit for free.
What should I do if my 2024 Altec At Series is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V743. If it is, contact Altec customer service at 1-877-462-5832 or an authorized Altec service location to schedule the remedy kit installation. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair recalled safety defects at no cost, and Altec's remedy for recall 24V743 is free. Altec will install a kit that secures the hydraulic hose routing farther away from the exhaust manifold.
What is the safety risk?
The safety risk is fire. On affected 2024 Altec At Series trucks, inadequate clearance between the hydraulic hoses and the engine exhaust manifold can cause the hoses to overheat. The free remedy kit moves and secures the hose routing farther from the exhaust heat.
When were owners notified about recall 24V743?
Altec mailed owner notification letters on November 22, 2024. If you bought the truck used or never received a letter, check your VIN to confirm whether recall 24V743 applies, then reference Altec recall number CSN-3189 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V743000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 24V743 |
| NHTSA recall # (full) | 24V743000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →