Recall 24V740 affects 37 2023-2024 Terex Tm-Series and Tl-Series vehicles for weak jib cylinder welds. Repair is free at any franchised Terex dealer.
Terex is recalling 37 2023-2024 Tm-Series and Tl-Series vehicles because a weak weld on the jib extension hydraulic cylinder rod can fail. If the weld fails, the cylinder rod can separate from the cylinder and increase the risk of injury; Terex dealers will complete the repair free of charge.
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What's wrong?
The jib extension hydraulic cylinder on 2023-2024 Terex Tm-Series and Tl-Series vehicles is the powered cylinder that moves the jib extension on the boom equipment. When the operator extends the jib, hydraulic pressure moves the cylinder rod, which pushes the jib section into position and helps control that movement while the equipment is in use.
On affected units, the cylinder rod has a weld that was not fused correctly during supplier production. That weld joins sections of the rod, so poor fusion leaves a weak joint inside a part that carries hydraulic force. Terex found the issue after a cylinder rod weld failed during a quality test, then traced it to the supplier's weld process.
There is no warning sign before failure. The recalled machines are not visibly different from repaired machines, so an owner cannot confirm the condition by looking at the cylinder.
Who's affected?
Covers both Tm-Series and Tl-Series configurations from the 2023 and 2024 model years, all using the same jib extension hydraulic cylinder.
| 2024 Terex Tm-Series | Hoses/cables/rods/gears/strut/cylinder |
|---|---|
| 2023 Terex Tl-Series | Hoses/cables/rods/gears/strut/cylinder |
| 2024 Terex Tl-Series | Hoses/cables/rods/gears/strut/cylinder |
| 2023 Terex Tm-Series | Hoses/cables/rods/gears/strut/cylinder |
| Units affected | 37 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A failed weld can let the cylinder rod separate from the cylinder, increasing the risk of injury. There is no warning sign before failure, so schedule the recall repair promptly and keep normal operation paused until service is complete. Repair is free at any franchised Terex dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Terex Tm-Series or Tl-Series is included in this recall.
- Contact a franchised Terex dealer to schedule the free jib extension cylinder replacement that fixes the weak cylinder-rod weld.
- Bring the recall notice if Terex mailed one. If not, reference recall number 24V740 and Terex recall SN732 when you call.
- Avoid using the jib extension until the repair is complete and keep workers clear of the boom, crane, or ladder area.
What happens at the repair
At the dealer, a Terex technician replaces the jib extension hydraulic cylinders covered by the recall. The repair is available now, and parts and labor are free under campaign 24V740. The work addresses the cylinder rod weld issue described in the recall. If you already paid for this repair before the recall notice, Terex's standard reimbursement plan covers documented expenses. Bring repair invoices or payment records to the dealer or contact Terex customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 3, 2024 | NHTSA published the recall |
|---|---|
| October 11, 2024 | Dealer notification began |
| October 11, 2024 | Dealer notification ended |
| November 7, 2024 | Owner notification mailed |
| November 22, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 22, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V740?
Recall 24V740 covers 37 2023-2024 Terex Tm-Series and Tl-Series vehicles with a weak weld on the jib extension hydraulic cylinder rod. If the weld fails, the rod can separate from the cylinder, increasing the risk of injury. Terex dealers will replace the cylinders for free.
What should I do if my 2023-2024 Terex Tm-Series or Tl-Series is on this recall?
Check your VIN to confirm your specific Terex vehicle is included in recall 24V740. If it is, contact a Terex dealer to schedule the jib extension cylinder replacement. Reference recall number 24V740 or Terex recall SN732 when you call.
Is the Terex recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Terex dealers will replace the jib extension cylinders free of charge. Parts and labor are covered under this recall.
What is the safety risk in recall 24V740?
The safety risk is injury from a failed jib extension hydraulic cylinder rod weld. A failed weld can let the rod separate from the cylinder. Until the repair is complete, use the vehicle only within Terex's service guidance and arrange the free dealer repair.
When were owners notified about this Terex recall?
Terex mailed owner notification letters on November 7, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific Tm-Series or Tl-Series vehicle is included, then call a Terex dealer with recall SN732.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V740000 |
|---|---|
| Terex customer service | 1-605-882-4000 |
| NHTSA recall # | 24V740 |
| NHTSA recall # (full) | 24V740000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →