Recall 24V721 covers 331 2024-2025 Viking and Clipper Camping Trailer travel trailers with loose roof-rack hardware. Repair is free at franchised dealers.
Viking Travel Trailers is recalling 331 2024-2025 Viking and Clipper Camping Trailer travel trailers because loose roof rack hardware can let the rack detach from the roof. The detached rack can become a road hazard and increase crash risk, and Viking Travel Trailers dealers will complete the repair free of charge.
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What's wrong?
The roof rack on affected 2024-2025 Viking Travel Trailers Viking and Clipper Camping Trailer models is mounted to the trailer roof with fasteners. Those fasteners hold the rack in place while the trailer moves, turns, and rides over road vibration. The rack depends on the screws being tightened and torqued correctly.
In NHTSA campaign 24V721, the problem is a manufacturing error in the roof rack installation. The hardware was not tightened properly, so the rack can loosen from the roof. If the fasteners lose their grip, the rack can detach from the trailer. The dealer repair is to tighten and torque the screws properly.
The warning sign is a roof rack that feels loose when you use it. If the rack shifts, rattles, or does not feel secure by hand, stop using the rack and have the trailer checked before carrying cargo on it.
Who's affected?
Covers the Viking and Clipper Camping Trailer across the 2024 and 2025 model years, all tied to the same carrier/rack fastener issue.
| 2024 Viking Travel Trailers Viking | Carrier/rack |
|---|---|
| 2025 Viking Travel Trailers Viking | Carrier/rack |
| 2024 Forest River Clipper Camping Trailer | Carrier/rack |
| 2025 Forest River Clipper Camping Trailer | Carrier/rack |
| Units affected | 331 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the roof rack loosens or detaches, it can become a road hazard and increase the risk of a crash. Check for movement before use and stop using the rack if it feels loose. Schedule the dealer inspection and hardware tightening soon. Repair is free at any franchised Viking Travel Trailers dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Viking Travel Trailers Viking or Clipper Camping Trailer is included in this recall.
- Contact a franchised Viking Travel Trailers dealer to schedule the free roof-rack hardware inspection and tightening, which keeps the rack attached to the trailer roof.
- Bring the owner letter if you have it. If not, reference recall number 24V721 when you call.
- Avoid carrying cargo on the roof rack until the dealer confirms the hardware is tightened and the repair is complete.
- Call Viking Travel Trailers customer service at 269-467-6604 with recall questions.
What happens at the repair
At the dealer, a Viking Travel Trailers technician inspects the roof rack hardware and tightens it so the rack is secured to the roof. The inspection and any needed tightening are free under the recall. If you already paid for a repair within the scope of this roof rack defect, Forest River offers refund eligibility for covered repairs. Send the service invoice to the Viking RV Warranty Manager so the claim can be reviewed against the recall scope.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 27, 2024 | NHTSA published the recall |
|---|---|
| October 9, 2024 | Owner notification mailed |
| November 6, 2024 | Dealer notification began |
| November 6, 2024 | Dealer notification ended |
| November 6, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 6, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V721?
Recall 24V721 covers 331 2024-2025 Viking Travel Trailers Viking and Clipper Camping Trailer travel trailers with roof rack hardware that needs inspection because loose hardware can let the rack detach. Dealers will inspect and tighten the roof rack hardware for free.
What should I do if my 2024-2025 Viking Travel Trailers Viking or Clipper Camping Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V721. If it is, contact a franchised Viking Travel Trailers dealer to schedule the roof rack hardware inspection and tightening. Reference recall number 24V721 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V721, the dealer will inspect and tighten the roof rack hardware free of charge, including covered parts and labor.
What is the safety risk?
The safety risk is that the roof rack can detach from the trailer and become a road hazard. That increases crash risk for nearby traffic. If your VIN is included, arrange the free dealer inspection and hardware tightening before using the rack.
When were owners notified about recall 24V721?
Viking Travel Trailers mailed owner notification letters on October 9, 2024. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific trailer is included, then call the dealer with recall number 24V721.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V721000 |
|---|---|
| Viking Travel Trailers customer service | 269-467-6604 |
| NHTSA recall # | 24V721 |
| NHTSA recall # (full) | 24V721000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →