Recall 24V718 covers 27,185 2024 Tesla Cybertruck vehicles for delayed rearview camera images. Tesla's free over-the-air software update fixes it.
Tesla is recalling 27,185 2024 Cybertruck vehicles because the rearview camera image can be delayed after the driver shifts into reverse. That delay reduces the driver's view behind the vehicle and raises crash risk, and the Tesla repair is free.
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What's wrong?
The back-over-prevention software on the 2024 Tesla Cybertruck controls the rearview camera display after the truck is shifted into Reverse. That camera image is supposed to appear quickly so the driver can see the area behind the truck before backing up. It is part of the rear visibility system, not a mechanical camera bracket or lens problem.
On affected Cybertrucks, the software logic tied to low-voltage hardware can delay the rear camera image. The screen can stay blank for 6-8 seconds after Reverse is selected. During that delay, the driver has less rear visibility at the exact moment the truck is being prepared to back up.
The warning sign is a blank rearview camera display after shifting into Reverse. If the image does not appear right away, that is the condition described in recall 24V718.
Who's affected?
| 2024 Tesla Cybertruck | Software |
|---|---|
| Units affected | 27,185 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
A delayed rearview image reduces your view behind the Cybertruck and increases crash risk while backing. If the display is blank after shifting to Reverse, wait for the image and use mirrors and a direct look behind you before moving. Schedule the update promptly. Repair is free at any franchised Tesla dealer.
What should I do?
- Check your VIN to confirm your 2024 Tesla Cybertruck is included in this recall.
- Contact Tesla service if the free OTA software update has not installed on your truck.
- Install the free OTA software update that fixes the delayed rearview camera image after shifting into reverse.
- Reference recall number 24V718 and Tesla recall SB-24-00-016 if you call Tesla customer service.
- Use mirrors and direct checks when backing until the update is installed.
What happens at the repair
Tesla released the recall repair as a free OTA software update. The update addresses the delayed rearview camera image after shifting into reverse, so the fix does not require replacing a camera or another physical part unless Tesla service identifies a separate issue. The software update is available now and is free under the recall. Tesla has a general reimbursement plan on file. If you paid out of pocket for this camera software issue before the recall notice, contact Tesla customer service with repair documentation and payment records.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 26, 2024 | NHTSA published the recall |
|---|---|
| September 30, 2024 | Dealer notification began |
| September 30, 2024 | Dealer notification ended |
| November 25, 2024 | Owner notification mailed |
| November 25, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 25, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V718?
Recall 24V718 covers 27,185 2024 Tesla Cybertruck vehicles with a rearview camera image that can appear late after shifting into reverse. The delay reduces the driver's view behind the truck and increases crash risk. Tesla released a free over-the-air software update.
What should I do if my 2024 Tesla Cybertruck is on this recall?
Check your VIN to confirm your specific Cybertruck is included in recall 24V718. If it is, install the free Tesla over-the-air software update tied to recall SB-24-00-016. Contact Tesla customer service at 1-877-798-3752 if the update is not available in your vehicle.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V718, Tesla released the over-the-air software update free of charge, so there is no owner charge for the recall remedy.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview camera image appears late after shifting into reverse, the driver has less view of what is behind the Cybertruck, increasing crash risk. The free software update is the remedy.
When were owners notified about recall 24V718?
Tesla mailed owner notification letters on November 25, 2024. Used-vehicle owners still need to check the VIN because mailed notices follow available ownership records. Reference Tesla recall number SB-24-00-016 when contacting customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V718000 |
|---|---|
| Tesla customer service | 1-877-798-3752 |
| NHTSA recall # | 24V718 |
| NHTSA recall # (full) | 24V718000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →