Recall 24V711 covers 7 2023-2025 BMW 228I models and MINI Countryman S ALL4 vehicles for loose front-structure bolts. Repair is free at BMW dealers.
BMW is recalling 7 2023-2025 228I Xdrive, 228I, and Countryman S ALL4 vehicles because the bolts connecting the front body structure to the chassis can be improperly tightened. A loose front body structure can reduce crash protection for occupants and increase injury risk; BMW dealers will complete the repair free of charge.
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What's wrong?
The front module on the 2023-2025 228I Xdrive, Countryman S ALL4, and 228I is the front body structure that ties the nose of the vehicle to the chassis. Its bolts hold that structure in position so the body and chassis work together as designed. That connection matters most when the front of the vehicle is under heavy load, including a front crash.
On affected vehicles, the bolts that connect the front module to the chassis were not tightened to specification during assembly. A loose bolted connection does not provide the same clamping force as a properly tightened one. BMW reviewed the assembly records after quality checks found the connection was not built according to specification.
There is no warning sign before failure. An owner is not expected to hear, feel, or see a clear symptom that these bolts were left loose.
Who's affected?
Spans BMW 228I and 228I Xdrive vehicles from 2023 and 2024, plus the 2025 MINI Countryman S ALL4, all involving the body structure.
| 2023 BMW 228I Xdrive | body structure |
|---|---|
| 2025 MINI Countryman S ALL4 | body structure |
| 2023 BMW 228I | body structure |
| 2024 BMW 228I Xdrive | body structure |
| 2024 BMW 228I | body structure |
| Units affected | 7 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A loose front body structure can reduce occupant protection in a crash and increase the risk of injury. Confirm your VIN and schedule the inspection soon. BMW dealers will inspect the front structure bolts and tighten them if needed. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 BMW 228I Xdrive, MINI Countryman S ALL4, or BMW 228I is included in this recall.
- Contact a franchised BMW dealer to schedule the free front-structure bolt inspection and tightening that secures the front body structure to the chassis.
- Bring the owner letter if BMW mailed one. If not, reference recall number 24V711 when you call.
- Ask the dealer whether the vehicle needs inspection before you keep driving it regularly.
- Call BMW Customer Service at 1-800-525-7417 with questions about scheduling or owner notice status.
What happens at the repair
At the dealer, a BMW technician inspects the bolts that connect the front body structure to the chassis. If any front structure bolts were not tightened properly, the technician tightens them to the correct specification. Parts and labor are covered, and the recall repair is available now through an authorized BMW center. Out-of-pocket repairs already paid are handled through the BMW or MINI New Vehicle Limited Warranty program, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 25, 2024 | NHTSA published the recall |
|---|---|
| September 25, 2024 | Dealer notification began |
| September 25, 2024 | Dealer notification ended |
| November 15, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 15, 2024 | Interim owner notification (was planned for this date) |
| November 18, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V711?
Recall 24V711 covers 7 2023-2025 BMW 228I Xdrive, Countryman S ALL4, and 228I vehicles with front body structure bolts that were not tightened properly. A loose front body structure can reduce crash protection for occupants. BMW dealers will inspect and tighten the bolts for free if needed.
What should I do if my 2023-2025 BMW 228I Xdrive, Countryman S ALL4, or 228I is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V711. If it is, contact a franchised BMW dealer to schedule the front structure bolt inspection. Reference recall number 24V711 when you call. The inspection and any needed tightening are free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and BMW will inspect the front structure bolts for free at a franchised BMW dealer. If tightening is needed, the dealer will complete that work free of charge.
What is the safety risk?
The safety risk is reduced occupant protection in a crash. If the front body structure is loose, it can fail to protect occupants as designed, increasing the risk of injury. The dealer repair path is to inspect the bolts and tighten them for free if needed.
When did BMW notify owners?
BMW mailed owner notification letters on November 18, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether this recall applies, then call a franchised BMW dealer with recall number 24V711.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V711000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 24V711 |
| NHTSA recall # (full) | 24V711000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →