Recall 24V662 covers 840 2024-2025 Winnebago Ekko, View, and Navion RVs for overheating air conditioner soft start modules. Free repair at a franchised Winnebago dealer once available.
Winnebago is recalling 840 2024-2025 Ekko, View, and Navion recreational vehicles equipped with certain GE air conditioners because the soft start device can fail and overheat. An overheated soft start device raises fire risk, and the Winnebago dealer repair will be free once the remedy is available.
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What's wrong?
The soft start device is an electronic controller inside the GE roof air conditioner on affected 2024-2025 Winnebago Ekko, View, and Navion recreational vehicles. It helps the air conditioner compressor start with less electrical strain, which matters when an RV is running from shore power, a generator, or an inverter. When it works, the compressor starts smoothly and the cabin air conditioner cools normally.
The recalled controller is an ICM Controls ICM870-16A-BH5400 soft start unit. GE Appliances and ICM Controls identified units made before the spring of 2024 with an unknown design or manufacturing defect tied to thermal events. In plain terms, the controller can fail, build heat, and overheat inside or near the roof-mounted air conditioner housing.
Owners can notice the air conditioner cycling excessively or no longer cooling because the compressor stops working. Smoke or a burning odor can enter the RV cabin or come from the external roof housing.
Who's affected?
Spans three Winnebago motorhome models across two model years, all tied to the same ICM Controls soft-start device.
| 2024 Winnebago Ekko | Recreational vehicle/trailer |
|---|---|
| 2025 Winnebago Ekko | Recreational vehicle/trailer |
| 2025 Winnebago View | Recreational vehicle/trailer |
| 2025 Winnebago Navion | Recreational vehicle/trailer |
| Units affected | 840 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An overheating air conditioner soft start device increases the risk of a fire. If the air conditioner cycles excessively, stops cooling, smells like burning, or emits smoke, stop using the air conditioner and contact a Winnebago dealer. Repair will be free at any franchised Winnebago dealer once available.
What should I do?
- Check your VIN to confirm your 2024-2025 Winnebago Ekko, View, or Navion is included in this recall.
- Contact a franchised Winnebago dealer and ask whether the free air-conditioner soft-start-module replacement is open for your VIN.
- Avoid using the affected GE air conditioner until a dealer confirms the soft-start module has been replaced.
- Bring the owner notice if Winnebago mailed one. If not, reference recall number 24V662 when you call.
- Call Winnebago customer service at 1-641-585-3535 with questions about recall number 24V662 and Winnebago recall 188.
What happens at the repair
Winnebago has identified the dealer repair: replacing the air conditioner soft start module. Because the remedy is listed as under development, the final dealer repair will be free once available. At the dealer, a Winnebago technician will remove the affected soft start module and install the replacement part. If you've already paid out of pocket for a related air conditioner soft start module repair, Winnebago's standard reimbursement plan supports eligible documented expenses. Keep receipts and repair paperwork for the service desk or Winnebago customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 11, 2024 | NHTSA published the recall |
|---|---|
| September 27, 2024 | Dealer notification began |
| September 27, 2024 | Dealer notification ended |
| February 21, 2025 | Owner notification mailed |
| February 24, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 24, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V662?
Recall 24V662 covers 840 2024-2025 Winnebago Ekko, View, and Navion recreational vehicles with certain GE air conditioners. The air conditioner soft start device can fail and overheat, increasing fire risk. Winnebago dealers will replace the soft start module for free.
What should I do if my 2024-2025 Winnebago Ekko, View, or Navion is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 24V662. If it is, contact a franchised Winnebago dealer and ask about the air conditioner soft start module replacement. Reference Winnebago recall number 188 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Winnebago dealers will replace the affected air conditioner soft start module free of charge, including covered parts and labor.
What is the safety risk?
The safety risk is fire. Winnebago says the air conditioner soft start device can fail and overheat. If your VIN is included, ask the dealer whether you should stop using the affected air conditioner until the soft start module is replaced.
When did Winnebago notify owners?
Winnebago mailed owner notification letters on February 21, 2025. Used-vehicle owners or owners who moved before that mailing should still check the VIN, because the VIN decides whether the free dealer repair applies.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V662000 |
|---|---|
| Winnebago customer service | 1-641-585-3535 |
| NHTSA recall # | 24V662 |
| NHTSA recall # (full) | 24V662000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →