Recall 24V659 affects 134 2019-2023 Mercedes-Benz AMG G63 and G 550 SUVs for right rear door latch defects. Repair is free at franchised Mercedes-Benz dealers.
Mercedes-Benz is recalling 134 2019-2023 AMG G63 and G 550 vehicles because replacement right-side rear door latches installed during service or a prior recall repair can fail to latch or open properly. A rear door can open while driving or prevent someone from opening it from inside, increasing injury or crash risk, and Mercedes-Benz dealers will inspect and replace the latch free of charge.
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What's wrong?
The right rear door lock on 2019-2023 Mercedes-Benz AMG G63 and G 550 vehicles is the latch assembly that holds the rear door closed. It also works with the actuator and handle so the door locks, unlocks, opens, and stays latched when the vehicle is moving.
This recall involves vehicles that received a replacement right rear door latch during a service visit or an earlier recall repair. Inside the latch, the locking parts and latch trap can sit out of position because of the affected internal design. When that happens, the rear door does not meet all of its normal locking functions, so it can fail to latch properly or fail to open properly.
When the problem occurs, the instrument cluster can show an open-door warning. Treat that message as the warning sign and have the latch checked, especially if the rear door feels hard to close, does not stay latched, or does not release normally.
Who's affected?
Spans the AMG G63 and G 550 across 2019-2023; each listed vehicle uses the same door lock part.
| 2022 Mercedes-Benz AMG G63 | Lock |
|---|---|
| 2023 Mercedes-Benz G 550 | Lock |
| 2022 Mercedes-Benz G 550 | Lock |
| 2021 Mercedes-Benz AMG G63 | Lock |
| 2021 Mercedes-Benz G 550 | Lock |
| 2020 Mercedes-Benz AMG G63 | Lock |
| 2020 Mercedes-Benz G 550 | Lock |
| 2019 Mercedes-Benz AMG G63 | Lock |
| 2019 Mercedes-Benz G 550 | Lock |
| Units affected | 134 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A rear door that looks closed without a fully engaged latch can open while driving, increasing the risk of injury or a crash. Damaged latch parts can also trap occupants by preventing the rear door from opening from inside. Treat any door-open warning in the instrument cluster seriously and schedule the latch repair soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2019-2023 Mercedes-Benz AMG G63 or G 550 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free right-side rear door latch replacement, which fixes doors that do not latch or open properly.
- Tell the dealer if the vehicle was repaired under recall 21V-353; Mercedes-Benz says those vehicles still need this new remedy.
- Bring the recall notice if you have it. If not, reference recall number 24V659 when you call.
- Avoid using the right-side rear door for passengers until the repair is complete.
What happens at the repair
At the dealer, a Mercedes-Benz technician replaces the right-side rear door latches. The replacement parts and labor are free under the recall. Vehicles that already received a related repair under recall 21V-353 still need this new remedy completed, so the service desk should confirm the latest recall repair is on the work order. Mercedes-Benz's standard reimbursement plan applies to eligible out-of-pocket repairs paid before the recall notice. If you've already paid for a related door-latch repair, ask the service desk or MBUSA customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 9, 2024 | NHTSA published the recall |
|---|---|
| September 16, 2024 | Dealer notification began |
| October 11, 2024 | Owner notification mailed |
| October 11, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V659?
Recall 24V659 covers 134 2019-2023 Mercedes-Benz AMG G63 and G 550 vehicles that received a replacement door latch during service or an earlier recall repair. Parts inside the right-side rear door latch can keep the rear doors from latching or opening properly. Mercedes-Benz dealers will replace the latch for free.
What should I do if my 2019-2023 Mercedes-Benz AMG G63 or G 550 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V659. If it is, call a franchised Mercedes-Benz dealer and ask for the right-side rear door latch replacement. Vehicles repaired under recall 21V-353 still need the new remedy completed. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mercedes-Benz will replace the right-side rear door latch free of charge at a franchised Mercedes-Benz dealer. Use recall 24V659 when you contact the service desk.
What is the safety risk?
The rear door can look closed when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch parts can also trap the rear door shut from inside the vehicle, increasing injury risk.
When were owners notified about recall 24V659?
Mercedes-Benz mailed owner notification letters on October 11, 2024. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then contact a franchised Mercedes-Benz dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V659000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 24V659 |
| NHTSA recall # (full) | 24V659000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →