Recall 24V651 affects 99,064 2021-2024 Volkswagen ID.4 vehicles for water-damaged door-handle electronics. Repair will be free at any franchised Volkswagen dealer once available.
Volkswagen is recalling 99,064 2021-2024 ID.4 vehicles under recall 24V651 because water can enter the door-handle circuit board assembly and cause a door to open unexpectedly. A door that opens while driving increases the risk of injury, and the Volkswagen dealer repair will be free once the remedy is available.
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What's wrong?
The exterior door handles on the 2021-2024 Volkswagen ID.4 are the outside handles on each door. The handle works as both a grip and a switch in the release system. When a person pulls a handle, electronics inside the handle send a signal to the door control unit so the latch can release.
On affected ID.4 vehicles, water enters the printed circuit board assembly inside the handle. That moisture corrodes the electronics and disrupts communication between the handle and the door control unit. The handle can then send an open command even when nobody is touching it, which can make a door open unexpectedly.
Occupants can notice an audible clicking noise, similar to a door locking or unlocking with the key fob. That sound is the warning sign Volkswagen identified for this condition.
Who's affected?
Spans the 2021, 2022, 2023, and 2024 ID.4 model years with the same exterior door handle listed for each year.
| 2022 Volkswagen ID.4 | body structure |
|---|---|
| 2024 Volkswagen ID.4 | body structure |
| 2023 Volkswagen ID.4 | body structure |
| 2021 Volkswagen ID.4 | body structure |
| Units affected | 99,064 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A door that opens unexpectedly while driving increases the risk of injury for occupants. If you hear clicking like repeated lock or unlock sounds, treat it as a warning sign and keep passengers away from that door until the vehicle is checked. Repair will be free at any franchised Volkswagen dealer once available.
What should I do?
- Check your VIN to confirm your 2021-2024 Volkswagen ID.4 is included in this recall.
- Watch for Volkswagen's owner letter, which was mailed December 27, 2024, before booking the final repair.
- Call Volkswagen customer service at 1-800-893-5298 with questions and reference recall number 24V651.
- Ask a franchised Volkswagen dealer about the door-handle inspection, door-handle replacement if needed, and software update that fixes the water-intrusion fault that can let a door open unexpectedly.
- Keep doors fully closed and latched before driving, and stop in a safe place if a door opens unexpectedly.
What happens at the repair
Volkswagen lists this remedy as under development, so do not treat the final dealer repair as ready to schedule until Volkswagen opens it. Once available, a Volkswagen technician will inspect the door handles, replace any covered door handles that need replacement, and update the vehicle software. Parts and labor will be covered under the recall. Volkswagen says it will offer a reimbursement plan under this recall. If you already paid for a related door handle repair, keep your invoice and ask Volkswagen customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 4, 2024 | NHTSA published the recall |
|---|---|
| September 6, 2024 | Dealer notification began |
| September 6, 2024 | Dealer notification ended |
| December 27, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V651?
Recall 24V651 covers 99,064 2021-2024 Volkswagen ID.4 vehicles with exterior door handles that can let water reach the circuit board assembly. That defect can cause a door to open unexpectedly while driving, increasing injury risk.
What should I do if my 2021-2024 Volkswagen ID.4 is on this recall?
Check your VIN to confirm your specific ID.4 is included in recall 24V651. If it is, contact a franchised Volkswagen dealer and ask about recall 57J9. Volkswagen says dealers will inspect and replace the door handles as needed and update the vehicle software for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Volkswagen says franchised dealers will inspect and replace the door handles as needed and update the vehicle software free of charge.
Is it safe to drive my Volkswagen ID.4 before the repair?
The recall does not say to stop driving, but the defect is serious. A door that opens unexpectedly while driving increases injury risk. Confirm your VIN, then ask a Volkswagen dealer whether your vehicle needs inspection before regular use.
When were owners notified about this Volkswagen ID.4 recall?
Volkswagen mailed owner notification letters on December 27, 2024. If you bought the ID.4 used or did not receive a letter, check your VIN and reference recall 24V651 or Volkswagen recall 57J9 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V651000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 24V651 |
| NHTSA recall # (full) | 24V651000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →