Recall 24V641 affects 1,245 2023-2025 Jayco and Entegra motorhomes for rearview camera display failure. Repair is free at any franchised Jayco dealer.
Jayco is recalling 1,245 2023-2025 Swift Li, Ethos Li, Ethos, Comet, Arc, and Swift motorhomes because radio software can keep the rearview camera image from displaying. That loss of rear visibility increases crash risk, and Jayco dealers will update the radio software free of charge.
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What's wrong?
The affected part is the radio software in the 2023-2025 Jayco Swift Li, Ethos Li, Ethos, Comet, Arc, and Swift motorhomes. That software is tied to the rearview camera display. When the driver shifts into reverse, the camera image is supposed to appear so the driver can see the area behind the motorhome and meet FMVSS 111 rear visibility rules.
In these motorhomes, the radio software can block the rearview image from showing on the screen. The camera hardware is not the part identified for replacement in the recall record. The fix is updated radio software that allows the rearview image to display as required.
There is no warning sign before failure. The driver will notice the problem only when the motorhome is placed into reverse and the rearview image does not appear on the radio display.
Who's affected?
Covers six Jayco and Entegra motorhome lines across the 2023, 2024, and 2025 model years, all tied to the same camera software.
| 2025 Jayco Swift Li | Camera |
|---|---|
| 2024 Entegra Ethos Li | Camera |
| 2025 Entegra Ethos Li | Camera |
| 2023 Entegra Ethos | Camera |
| 2025 Jayco Comet | Camera |
| 2025 Entegra Ethos | Camera |
| 2023 Jayco Comet | Camera |
| 2023 Jayco Swift Li | Camera |
| 2023 Entegra Ethos Li | Camera |
| 2024 Entegra Arc | Camera |
| 2024 Jayco Swift Li | Camera |
| 2024 Jayco Comet | Camera |
| 2023 Jayco Swift | Camera |
| 2023 Entegra Arc | Camera |
| 2025 Entegra Arc | Camera |
| 2024 Jayco Swift | Camera |
| 2025 Jayco Swift | Camera |
| 2024 Entegra Ethos | Camera |
| Units affected | 1,245 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
When the rearview camera image does not appear, the driver has less visibility while backing up, which increases the risk of a crash. There is no warning sign before failure; the missing image appears when the vehicle is shifted into reverse. Use mirrors and direct checks until repaired. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 Jayco Swift Li, Ethos Li, Ethos, Comet, Arc, or Swift motorhome is included in this recall.
- Contact a franchised Jayco dealer to schedule the free radio software update that restores rearview camera display.
- Ask whether the update is available over the air or needs a dealer visit.
- Bring the recall notice if Jayco has mailed one. If not, reference recall number 24V641 when you call.
- Use mirrors and a spotter when backing until the radio software update is complete.
What happens at the repair
At the dealer, a Jayco technician updates the radio software so the rearview image displays correctly. The update can arrive as an over-the-air (OTA) software update or be completed at the dealer. Parts and labor are covered under the recall. If you already paid for a related radio software repair before the owner letter, FCA's reimbursement policy covers confirmed expenses. Send the original receipt or other proof of payment to FCA as described in the owner letter.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 27, 2024 | NHTSA published the recall |
|---|---|
| September 12, 2024 | Owner notification mailed |
| September 27, 2024 | Dealer notification began |
| September 27, 2024 | Dealer notification ended |
| September 27, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V641?
Recall 24V641 covers 1,245 2023-2025 Jayco Swift Li, Ethos Li, Ethos, Comet, Arc, and Swift motorhomes with radio software that can keep the rearview camera image from displaying. Jayco will update the radio software through an OTA update or dealer service for free.
What should I do if my 2023-2025 Jayco Swift Li, Ethos Li, Ethos, Comet, Arc, or Swift is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V641. If it is, contact a franchised Jayco dealer or Jayco customer service at 1-800-283-8267 and ask whether the radio software update is available by OTA update or dealer service.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco's remedy for recall 24V641 is a free radio software update. The update is handled through an OTA update or by a franchised Jayco dealer.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview camera image does not display, the driver has less visibility behind the motorhome, increasing crash risk. The fix is the free radio software update from Jayco.
What warning signs should I watch for?
The warning sign is the rearview image not appearing when the vehicle is in reverse. If that happens, do not rely on the camera display until the recall repair is complete. Confirm your VIN and ask Jayco or the dealer about the radio software update.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V641000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 24V641 |
| NHTSA recall # (full) | 24V641000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →