Recall 24V640 covers 43,395 2023-2024 Toyota Sequoia Hybrid SUVs for tow hitch covers that detach. Free repair at a franchised Toyota dealer once available.
Toyota is recalling 43,395 2023-2024 Sequoia Hybrid SUVs because the tow hitch cover attached to the rear bumper can loosen and detach. A detached cover can become a road hazard and increase crash risk, and the Toyota dealer repair will be free once the remedy is available.
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What's wrong?
The tow hitch cover on a 2023-2024 Toyota Sequoia Hybrid is the center guard in the rear bumper. It covers the hitch opening when the trailer hitch is not being used, and it is supposed to stay attached to the bumper while the SUV is driven.
On affected Sequoia Hybrid SUVs, that cover does not stay secured to the rear bumper as intended. The cover can loosen at the bumper and separate from the vehicle while driving. Toyota describes the issue as limited to Sequoia Hybrid vehicles equipped with this tow hitch cover design from the affected production period.
There is no warning sign before failure. The owner is not given a specific noise, light, or driving symptom to watch for before the tow hitch cover comes loose.
Who's affected?
The tow hitch cover appears under both trailer hitch and rear bumper components for the 2023 and 2024 Sequoia Hybrid.
| 2024 Toyota Sequoia Hybrid | Trailer hitches |
|---|---|
| 2024 Toyota Sequoia Hybrid | body structure |
| 2023 Toyota Sequoia Hybrid | Trailer hitches |
| 2023 Toyota Sequoia Hybrid | body structure |
| Units affected | 43,395 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the tow hitch cover detaches, it can become a road hazard and increase crash risk for traffic behind the vehicle. Since no warning sign is listed, check whether your VIN is included and schedule the dealer repair when it opens. Repair will be free at any franchised Toyota dealer once available.
What should I do?
- Check your VIN to confirm your 2023-2024 Toyota Sequoia Hybrid is included in this recall.
- Look for Toyota's owner letter if you have not received it; Toyota mailed letters April 7, 2025.
- Contact a franchised Toyota dealer and ask when the free tow-hitch-cover replacement and rear-bumper modification is open for your VIN.
- Reference recall number 24V640 and Toyota recall numbers 24TB10 and 24TA10 when you call.
- Inspect the tow hitch cover before driving and avoid using the vehicle if the cover is loose or missing.
What happens at the repair
Toyota's final dealer remedy is still under development. Once it opens, a Toyota technician will replace the tow hitch cover and modify the rear bumper so the cover stays secured to the vehicle. Parts and labor will be covered under the recall. Toyota has a general reimbursement plan on file, so owners who already paid for this same tow hitch cover or rear bumper repair should contact Toyota customer service or ask the dealer what documentation is needed for a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 26, 2024 | NHTSA published the recall |
|---|---|
| August 26, 2024 | Dealer notification began |
| August 26, 2024 | Dealer notification ended |
| October 5, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 5, 2024 | Interim owner notification (was planned for this date) |
| April 7, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 24V640?
Recall 24V640 covers 43,395 2023-2024 Toyota Sequoia Hybrid SUVs with a tow hitch cover attached to the rear bumper. The cover can loosen and detach from the vehicle, creating a road hazard that increases crash risk. Toyota dealers will replace the cover and modify the bumper for free.
What should I do if my 2023-2024 Toyota Sequoia Hybrid is on this recall?
Check your VIN to confirm your specific SUV is included in recall 24V640. If it is, contact a franchised Toyota dealer and reference recall 24V640, or Toyota recall numbers 24TB10 and 24TA10. Ask whether the tow hitch cover replacement and bumper modification are ready for your VIN.
Is the recall repair free?
Yes. Toyota says dealers will replace the tow hitch cover and modify the rear bumper free of charge. Federal recall law requires the manufacturer to provide the recall repair at no cost through a franchised Toyota dealer.
Is it safe to drive my Toyota Sequoia Hybrid before the repair?
Toyota has not issued a do-not-drive instruction for this recall. The safety concern is the tow hitch cover detaching from the rear bumper and becoming a road hazard. If the cover looks loose or damaged, avoid towing or unnecessary trips and call a Toyota dealer for guidance.
When were Toyota Sequoia Hybrid owners notified about recall 24V640?
Toyota mailed owner letters on April 7, 2025. If you bought the SUV used or never received a letter, the VIN check still decides whether your specific 2023-2024 Sequoia Hybrid is included. You can also call Toyota customer service at 1-800-331-4331.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V640000 |
|---|---|
| Toyota customer service | 1-800-331-4331 |
| NHTSA recall # | 24V640 |
| NHTSA recall # (full) | 24V640000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →