Recall 24V633 affects 2,760 2019 Jaguar I-Pace vehicles for battery overheating. Park and charge outside, limit charge to 80%. Free interim software precedes repurchase.
Jaguar is recalling 2,760 2019 I-Pace vehicles under recall 24V633 because the high-voltage battery can overheat and increase the risk of a fire. The remedy is still interim, and the dealer repair will be free once Jaguar opens the final repair at franchised Jaguar dealers.
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What's wrong?
The high voltage battery pack in the 2019 Jaguar I-Pace stores the energy that powers the electric drive system. It sits under the vehicle and feeds electricity to the propulsion system while onboard controls watch battery conditions and limit operation when a fault is detected.
On affected I-Pace vehicles, the diagnostic software installed under earlier recalls did not provide enough protection for this model year. Jaguar found that a battery fault can still lead to thermal overload in the high voltage traction battery. When that happens, heat builds in the battery area under the vehicle and the condition can show up as smoke or fire from the underside.
There is no warning sign before failure. If a problem develops, the official record points to smoke or fire from the battery area, not an earlier dashboard symptom or drivability change an owner can rely on.
Who's affected?
| 2019 Jaguar I-Pace | high-voltage traction battery |
|---|---|
| Units affected | 2,760 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Jaguar I-Pace is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A high-voltage battery that overheats increases the risk of a fire. Until the recall work is complete, park and charge the I-Pace outside and away from structures, and keep charging limited to 80%. Repair will be free at any franchised Jaguar dealer once Jaguar opens it.
What should I do?
- Check your VIN to confirm your 2019 Jaguar I-Pace is included in this recall.
- Contact a franchised Jaguar dealer to schedule the free interim battery energy control module software update for the overheating high-voltage battery.
- Park and charge the vehicle outside and away from structures, and limit charging to 80% until the recall repair is complete.
- Ask Jaguar customer service at 1-800-452-4827 about the repurchase process, and reference recall number 24V633 and Jaguar recalls H514 and H536 when you call.
What happens at the repair
Until the recall process is complete, park and charge the I-Pace outside and away from structures, and keep the battery charge at 80% or less. As an interim repair, a Jaguar technician updates the battery energy control module software at no cost. Jaguar says the vehicles will be repurchased, but the new interim remedy still needs to be completed before repurchase. If you already paid for a related repair, Jaguar's general reimbursement plan covers documented expenses. Keep your repair paperwork and ask the service desk or Jaguar customer service how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 23, 2024 | NHTSA published the recall |
|---|---|
| September 6, 2024 | Dealer notification began |
| September 6, 2024 | Dealer notification ended |
| October 18, 2024 | Interim owner notification (was planned for this date) |
| March 5, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 24V633?
Recall 24V633 covers 2,760 2019 Jaguar I-Pace vehicles with a high-voltage battery that can overheat and increase fire risk. Jaguar dealers will update the battery energy control module software for free as an interim repair, and Jaguar says it will repurchase the vehicles.
What should I do if my 2019 Jaguar I-Pace is on this recall?
Check your VIN to confirm your specific I-Pace is included in recall 24V633. If it is, contact a franchised Jaguar dealer for the free interim software update. Until the recall repair is complete, park and charge outside, away from structures, and limit charging to 80%.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost. Jaguar dealers will update the battery energy control module software free of charge as the interim repair, and Jaguar says the vehicles will be repurchased after the new interim remedy is performed.
What is the safety risk?
The safety risk is fire from an overheated high-voltage battery. Jaguar tells owners to park and charge outside and away from structures and to limit the battery charge to 80% until the recall repair is complete.
When were owners notified about recall 24V633?
Jaguar mailed owner letters on March 5, 2025. When you call the dealer, reference recall 24V633 and Jaguar recall numbers H514 and H536. Jaguar customer service is also listed at 1-800-452-4827.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V633000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 24V633 |
| NHTSA recall # (full) | 24V633000 |
Source documents
-
Download Remedy Instructions (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →