Recall 24V631 affects 158 2022-2023 Endera School Bus vehicles for hard-to-read emergency exit labels. Repair is free at any franchised Endera dealer.
Endera is recalling 158 2022-2023 School Bus vehicles because the emergency exit label instructions use lettering that is too small to read quickly. Hard-to-read exit directions can delay emergency exit use and increase the risk of injury, and Endera dealers will replace the labels free of charge.
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What's wrong?
The emergency exit identification decal on 2022-2023 Endera School Bus vehicles is the instruction label next to the emergency exit release. Its job is to tell passengers, aides, and drivers how to unlatch and open the exit when the normal door path is not usable. The label has to be close to the release mechanism, readable, and in contrasting lettering so the instructions can be found quickly.
On affected buses, the operating-instruction lettering on the emergency exit label is too small. That makes the directions harder to read and means the buses do not meet FMVSS 217, the federal rule for bus emergency exits and window retention and release. The issue is with the decal instructions, not the emergency exit hardware itself.
There is no warning sign before failure. An owner, fleet manager, or driver would notice this only by inspecting the emergency exit label and checking whether the operating instructions are readable and placed near the release.
Who's affected?
Includes the 2022 and 2023 School Bus model years, with the same emergency exit identification decal involved in each.
| 2022 Endera School Bus | vehicle label (placard or certification) |
|---|---|
| 2023 Endera School Bus | vehicle label (placard or certification) |
| Units affected | 158 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Hard-to-read emergency exit labels delay people who need to find and use the emergency exit during an evacuation. That delay increases the risk of injury, especially when passengers need clear directions under stress. Schedule the label replacement soon. Repair is free at any franchised Endera dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Endera School Bus is included in this recall.
- Contact a franchised Endera dealer to schedule the free emergency-exit-label replacement that makes the exit instructions easier to read.
- Bring the owner letter if you have it, and reference recall number 24V631 when you call.
- Review emergency exit locations with drivers and staff until the replacement label is installed.
- Call Endera customer service at 419-523-3593 if you need help scheduling the free repair.
What happens at the repair
At the dealer, an Endera technician replaces the emergency exit label so the operating instructions are readable and comply with the school bus exit labeling requirement. The replacement label, parts, and labor are free under the recall. Endera does not provide a separate reimbursement program for this campaign because the affected vehicles are covered by the Endera warranty. If you have prior paperwork for this label issue, ask the service desk how warranty coverage applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| August 22, 2024 | NHTSA published the recall |
|---|---|
| October 22, 2024 | Dealer notification began |
| October 29, 2024 | Dealer notification ended |
| November 5, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 5, 2024 | Interim owner notification (was planned for this date) |
| November 11, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V631?
Recall 24V631 covers 158 2022-2023 Endera School Bus vehicles with emergency exit label instructions printed too small to read easily. That label problem violates FMVSS 217 and can delay emergency exit use, increasing injury risk. Endera will replace the label for free.
What should I do if my 2022-2023 Endera School Bus is on this recall?
Check your VIN to confirm the specific bus is included in recall 24V631. If it is, contact Endera customer service at 419-523-3593 and ask for the free emergency exit label replacement. Reference recall number 24V631 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Endera will replace the emergency exit label free of charge. Parts and labor are covered for any included 2022-2023 Endera School Bus.
What is the safety risk?
The risk is delayed emergency exit use. If the operating instructions are too small to read quickly, passengers or staff can lose time during an evacuation, increasing the risk of injury. The free repair replaces the label with compliant instructions.
When did Endera notify owners?
Endera mailed owner notification letters on November 11, 2024. If you manage a 2022-2023 Endera School Bus and never received a letter, check your VIN and call Endera customer service at 419-523-3593 with recall number 24V631.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V631000 |
|---|---|
| Endera customer service | 419-523-3593 |
| NHTSA recall # | 24V631 |
| NHTSA recall # (full) | 24V631000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →