Recall 24V624 covers 248 2024 Escape travel trailers for an overheating cooktop LED board. Repair is free at any franchised Escape dealer.
Escape is recalling 248 2024 Escape 17, Escape 19, Escape 21, Escape 23, and Escape 5.0 travel trailers because the LED backlight circuit board in the cooktop range can fail and overheat. An overheated circuit board increases the risk of a fire, and Escape dealers will complete the repair free of charge.
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What's wrong?
In the 2024 Escape 17, Escape 19, Escape 21, Escape 23, and Escape 5.0 travel trailers, the Flush Mount Oven Range Elite uses an LED backlight circuit board for the cooktop range. That printed circuit board carries the small electrical paths that power the backlight behind the cooktop controls. It is supposed to stay insulated from moisture on the cooking surface.
On affected ranges, the circuit board lacks conformal coating in a passage between its internal layers. That coating is a protective seal over the electrical paths. Without it, liquid from the cooktop surface can collect in the board, create a short circuit, and make the board fail. The recalled condition involves the board overheating after that failure.
There is no warning sign before failure. Owners should treat backlight failure, unusual heat near the cooktop controls, or electrical odor as a reason to stop using the appliance and arrange the free recall repair.
Who's affected?
Covers five Escape trailer models, all using the same Flush Mount Oven Range Elite oven and range.
| 2024 Escape Escape 23 | Oven/stove/cooktop |
|---|---|
| 2024 Escape Escape 17 | Oven/stove/cooktop |
| 2024 Escape Escape 19 | Oven/stove/cooktop |
| 2024 Escape Escape 21 | Oven/stove/cooktop |
| 2024 Escape Escape 5.0 | Oven/stove/cooktop |
| Units affected | 248 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An overheating circuit board increases the risk of a fire. Until the repair is complete, avoid using the LED backlights and schedule the dealer visit soon. Repair is free at any franchised Escape dealer.
What should I do?
- Check your VIN to confirm your 2024 Escape 23, Escape 17, Escape 19, Escape 21, or Escape 5.0 travel trailer is included in this recall.
- Contact a franchised Escape dealer to schedule the free cooktop LED backlight repair, which cuts power to or removes the circuit board that can overheat.
- Bring the recall notice if Escape mailed one. If not, reference recall number 24V624 when you call.
- Avoid using the cooktop LED backlights until the dealer repair is complete.
- Call Escape customer service at 1-604-703-1650 with questions about scheduling or repair status.
What happens at the repair
At the dealer, an Escape technician cuts power to the LED backlights in the cooktop range and terminates the wiring, or removes the LED backlights entirely. The recall repair is free, and parts and labor are covered. Escape has a general reimbursement plan on file for eligible out-of-pocket repairs tied to this issue. If you already paid for a related cooktop backlight repair, bring invoices or other repair documents to the service desk and ask how to submit them under Escape's standard reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 21, 2024 | NHTSA published the recall |
|---|---|
| August 26, 2024 | Dealer notification began |
| August 26, 2024 | Interim owner notification (was planned for this date) |
| August 27, 2024 | Owner notification mailed |
| September 6, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V624?
Recall 24V624 covers 248 2024 Escape 17, 19, 21, 23, and 5.0 travel trailers with a cooktop range LED backlight circuit board that can fail and overheat. An overheating circuit board increases fire risk. Dealers will repair the LED backlight circuit free of charge.
What should I do if my 2024 Escape travel trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V624. If it is, contact an Escape dealer or Escape customer service at 1-604-703-1650 to schedule the cooktop range LED backlight repair. The recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Escape dealers will cut and terminate the circuit powering the LED backlights, or remove the LED backlights, free of charge.
What is the safety risk in recall 24V624?
The safety risk is fire. The LED backlight circuit board in the cooktop range can fail and overheat, and an overheating circuit board increases the risk of a fire. Confirm your VIN, then arrange the free dealer repair.
When did Escape notify owners about recall 24V624?
Escape mailed owner notification letters on August 27, 2024. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific 2024 Escape trailer is included, then call an Escape dealer with recall number 24V624.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V624000 |
|---|---|
| Escape customer service | 1-604-703-1650 |
| NHTSA recall # | 24V624 |
| NHTSA recall # (full) | 24V624000 |
Source documents
-
Download Recall Acknowledgement (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →