Recall 24V615 affects 9,136 2016 Tesla Model X vehicles for roof trim that can detach. Tesla service tests and reattaches it free.
Tesla is recalling 9,136 2016 Model X vehicles because the front and center roof cosmetic trim pieces were installed without primer and can separate from the vehicle. Trim that comes loose on the road creates a hazard and increases crash risk; Tesla dealers will complete the recall repair free of charge.
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What's wrong?
The roof cosmetic trim on the 2016 Tesla Model X is the exterior applique fitted along the front and center roof area. It is supposed to stay bonded to the body with urethane adhesive, and primer helps that adhesive grip the trim surface correctly.
On the recalled Model X, the trim was installed without enough primer at the bond between the applique and the urethane. Without that bonding prep, the joint can weaken over time. One or both trim pieces can separate from the vehicle instead of staying attached to the roof.
Before separation, an applique without primer can make a detectable noise inside the cabin for a short or prolonged period of time. You also can see the trim coming loose before it separates.
Who's affected?
| 2016 Tesla Model X | body structure |
|---|---|
| Units affected | 9,136 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2016 Tesla Model X is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Loose roof trim can separate while the vehicle is in use, create a road hazard, and increase the risk of a crash. Noise inside the cabin or trim that looks loose is a sign to schedule service soon and avoid high speed driving until checked. Repair is free at any franchised Tesla dealer.
What should I do?
- Check your VIN to confirm your 2016 Tesla Model X is included in this recall.
- Contact Tesla service to schedule the free roof-trim adhesion test and reattachment that keeps the front and center roof cosmetic trim from separating.
- Bring the recall notice if Tesla mailed one. If not, reference recall number 24V615 and Tesla recall SB-24-12-008 when you call.
- Inspect the front and center roof trim before driving, and keep the vehicle parked if any trim is loose or separating.
What happens at the repair
At Tesla service, a Tesla technician tests the adhesion of the front and center roof cosmetic trim pieces. If the trim is not properly bonded, the technician reattaches the trim pieces. The inspection and any reattachment are free under recall 24V615. Vehicles repaired under recall 20V-710 still need this new inspection and remedy. Tesla has a general reimbursement plan on file for owners who already paid for covered roof trim repairs before the recall notice. Bring your repair paperwork to Tesla service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 15, 2024 | NHTSA published the recall |
|---|---|
| August 19, 2024 | Dealer notification began |
| August 19, 2024 | Dealer notification ended |
| October 14, 2024 | Owner notification mailed |
| October 14, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 14, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V615?
Recall 24V615 covers 9,136 2016 Tesla Model X vehicles with front and center roof cosmetic trim pieces that were adhered without primer. One or both trim pieces can separate while the vehicle is in use, creating a road hazard and increasing crash risk. Tesla service will test adhesion and reattach trim as needed for free.
What should I do if my 2016 Tesla Model X is on this recall?
Check your VIN to confirm your specific Model X is included in recall 24V615. If it is, contact Tesla service to schedule the roof trim adhesion test and repair. Reference Tesla recall number SB-24-12-008 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tesla will test the roof trim adhesion and reattach the trim pieces as necessary free of charge through Tesla service.
What is the safety risk?
The safety risk is road debris from roof trim separating while the Model X is being driven. Loose trim can create a hazard for other road users and increase crash risk. The repair path is to have Tesla service test the trim adhesion and reattach the pieces as needed.
What if my Model X was already repaired under recall 20V-710?
Your Model X still needs this recall checked if the VIN is included. Tesla says vehicles previously repaired under recall 20V-710 need the new inspection and remedy completed. Ask Tesla service to perform the 24V615 roof trim adhesion test and any needed reattachment.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V615000 |
|---|---|
| Tesla customer service | 1-877-798-3752 |
| NHTSA recall # | 24V615 |
| NHTSA recall # (full) | 24V615000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →