Recall 24V605 covers 9 2024-2025 Heartland Torque trailers with generator venting that can overheat or trap exhaust inside. Free repair at a franchised Heartland dealer.
Heartland is recalling 9 2024-2025 Torque travel trailers equipped with optional Onan 5.5 generators because the generators are not properly vented. Poor venting can let the generator overheat or trap exhaust gases inside the trailer, which raises fire and injury risks, and Heartland dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The optional Onan 5.5 generator on 2024-2025 Heartland Torque travel trailers supplies electrical power when the trailer is away from shore power. The generator vent is the path that lets cooling air reach the generator and lets exhaust gas leave the compartment. That airflow matters because the generator creates heat and exhaust while it runs.
On the recalled trailers in NHTSA campaign 24V605, the floor opening for the generator vent was not routed to the size and shape required by the installation instructions. With the vent opening wrong, the generator does not get enough cooling air, and exhaust does not leave the compartment as designed. Heat can build up around the generator, or exhaust gas can stay where it should not.
Owners can notice the generator overheating and shutting down, or the breaker tripping while the generator is running. You can also smell exhaust fumes in the generator compartment. Those are warning signs to stop using the generator and have the vent inspected.
Who's affected?
Covers the 2024 and 2025 Torque model years, both tied to the accessory generator vent.
| 2025 Heartland Torque | Accessory generator |
|---|---|
| 2024 Heartland Torque | Accessory generator |
| Units affected | 9 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the generator overheats, fire risk rises. Exhaust trapped inside the trailer also increases injury risk. Watch for shutdowns, a tripped breaker, or exhaust smell in the generator compartment, then stop using the generator and call the dealer. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Heartland Torque is included in this recall.
- Contact your nearest franchised Heartland dealer to schedule the free generator-vent routing correction that addresses overheating and trapped exhaust gas.
- Bring the recall notice if Heartland mailed one. If not, reference recall number 24V605 when you call.
- Avoid running the generator until the dealer confirms the venting is correctly routed.
- Call Heartland customer service at 1-877-262-8032 with questions about scheduling or the repair.
What happens at the repair
At the dealer, a Heartland technician correctly routes the generator venting so the generator can vent heat and exhaust as intended. The inspection, correction, parts, and labor are free under the recall. Heartland's general reimbursement plan covers eligible out-of-pocket repairs already paid before the recall notice. If you have prior repair paperwork for generator venting, contact Heartland customer service or bring the documentation to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 13, 2024 | NHTSA published the recall |
|---|---|
| September 18, 2024 | Owner notification mailed |
| September 27, 2024 | Dealer notification began |
| September 27, 2024 | Dealer notification ended |
| September 27, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V605?
Recall 24V605 covers 9 2024-2025 Heartland Torque travel trailers equipped with optional Onan 5.5 generators. The generator venting was not routed correctly, which raises fire risk from overheating and injury risk from exhaust gases trapped inside the trailer. Heartland dealers will correct the venting for free.
What should I do if my 2024-2025 Heartland Torque is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V605. If it is, contact a franchised Heartland dealer to schedule the generator venting repair. Reference recall 24V605 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Heartland says dealers will correctly route the generator venting free of charge. Parts and labor are covered at a franchised Heartland dealer.
What is the safety risk?
The safety risk is fire from an overheated generator and injury from exhaust gases trapped inside the trailer. This recall is about generator venting, so treat the venting as unresolved until a Heartland dealer completes the free repair.
When were owners notified about recall 24V605?
Heartland mailed owner notification letters on September 18, 2024. If you bought the trailer used or never received a letter, check your VIN and contact Heartland customer service at 1-877-262-8032 or a franchised Heartland dealer with recall 24V605.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V605000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 24V605 |
| NHTSA recall # (full) | 24V605000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →