Recall 24V584 covers 1,488 2024-2025 Genesis GV60 and GV80 vehicles with rearview camera software failure. Free update at any franchised Genesis dealer.
Genesis is recalling 1,488 2024-2025 GV60 and GV80 vehicles because the rearview camera display can shut off when the vehicle is in reverse. The missing image reduces the driver's rear visibility and increases crash risk, and Genesis dealers will complete the recall repair free of charge.
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What's wrong?
The rearview backup camera on 2024-2025 Genesis GV80 and GV60 vehicles sends the view behind the vehicle to the audio, video, and navigation head unit. That head unit is the center display in the dash. When reverse is selected, the system is supposed to keep the camera image on screen so the driver can check the area behind the vehicle.
On affected vehicles, the software logic inside that head unit is incorrect. Under specific driving conditions while the vehicle is in reverse, the display can shut off instead of showing the rear camera image. Genesis revised the software logic so the camera display stays available as required for rear visibility.
There is no warning sign before failure. The driver would notice the problem only when the vehicle is already in reverse and the rearview camera image goes blank or shuts off.
Who's affected?
Covers the GV60 across 2024 and 2025, plus the 2025 GV80; all use the audio, video, and navigation head-unit display tied to the camera system.
| 2025 Genesis GV80 | Camera |
|---|---|
| 2024 Genesis GV60 | Camera |
| 2025 Genesis GV60 | Camera |
| Units affected | 1,488 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
When the rearview camera image does not display, backing up gives the driver less visibility and increases the risk of a crash. Use mirrors, look over your shoulder, and schedule the software update soon. Repair is free at any franchised Genesis dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Genesis GV60 or 2025 Genesis GV80 is included in this recall.
- Contact a franchised Genesis dealer to schedule the free rearview-camera software update that addresses the reverse-camera display shutoff.
- Bring the owner letter if you have it. If not, reference recall number 24V584 when you call.
- Use mirrors and direct checks while backing up until the camera software update is complete.
- Call Genesis customer service at 1-844-340-9741 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, a Genesis technician updates the rearview camera software to correct the display shutoff condition when the vehicle is in reverse. The software update is free under recall 24V584, and parts and labor are covered. If you already paid out of pocket to repair this recall condition, Genesis provides reimbursement under its reimbursement plan. Bring receipts or other repair documentation to the service desk, or contact Genesis Customer Service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 7, 2024 | NHTSA published the recall |
|---|---|
| September 11, 2024 | Owner notification mailed |
| October 5, 2024 | Dealer notification began |
| October 5, 2024 | Dealer notification ended |
| October 5, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V584?
Recall 24V584 covers 1,488 2024-2025 Genesis GV60 and 2025 Genesis GV80 vehicles with rearview camera software that can shut off the display while reversing. A missing rear camera image reduces rear visibility and increases crash risk. Genesis dealers will update the software for free.
What should I do if my 2024-2025 Genesis GV60 or 2025 GV80 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V584. If it is, contact a franchised Genesis dealer to schedule the rearview camera software update. Reference recall 24V584 or Genesis recall number 024G when you call. The repair is free.
Is the Genesis rearview camera recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Genesis dealers will update the rearview camera software free of charge. Parts and labor are covered at any franchised Genesis dealer.
Is it safe to drive a Genesis GV60 or GV80 with this recall?
The recall does not include do-not-drive instructions. The safety risk is that the rearview camera image can disappear while the vehicle is in reverse, reducing the driver's view behind the vehicle and increasing crash risk. Use extra care when backing up until the dealer completes the free software update.
When were owners notified about recall 24V584?
Genesis mailed owner notification letters on September 11, 2024. If you bought the vehicle used or never received a letter, the VIN decides whether the recall applies. Check your VIN, then call a Genesis dealer or Genesis Customer service at 1-844-340-9741 for recall 024G.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V584000 |
|---|---|
| Genesis customer service | 1-844-340-9741 |
| NHTSA recall # | 24V584 |
| NHTSA recall # (full) | 24V584000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →