Recall 24V577 covers 125 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta Xl motorhomes for battery-cable defects. Free repair at any franchised Entegra dealer.
Entegra is recalling 125 2024-2025 Cornerstone, Anthem, Aspire, Reatta, and Reatta Xl motorhomes because the battery cables can be the wrong size, routed incorrectly, or loose. That can cause an electrical short or overheating and increase the risk of a fire, and Entegra dealers will complete the repair free of charge.
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What's wrong?
The coach battery cables on 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta Xl motorhomes carry electrical current from the house batteries to the motorhome's electrical systems. They need the correct size, routing, and clamp pressure so current flows through the cable instead of through nearby metal or a loose connection.
On affected motorhomes, the cables in the coach battery box were installed with the wrong cable size, wrong placement, or improper torque. A cable that is too small for the load, routed in the wrong spot, or left loose can overheat. It can also create an electrical short if current reaches a path it was not designed to use.
There is no warning sign before failure. An owner should not count on a dashboard light, smell, or visible symptom before a cable overheats or shorts.
Who's affected?
Covers five Entegra motorhome lines across the 2024 and 2025 model years, all tied to the same 6V AGM battery cable component.
| 2025 Entegra Cornerstone | battery |
|---|---|
| 2024 Entegra Cornerstone | battery |
| 2024 Entegra Reatta Xl | battery |
| 2024 Entegra Anthem | battery |
| 2024 Entegra Aspire | battery |
| 2024 Entegra Reatta | battery |
| 2025 Entegra Anthem | battery |
| 2025 Entegra Reatta | battery |
| 2025 Entegra Reatta Xl | battery |
| 2025 Entegra Aspire | battery |
| Units affected | 125 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An electrical short or overheated battery cables increase the risk of a fire. There is no warning before the cable problem occurs, so schedule the inspection and any needed cable repair soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, or Reatta Xl motorhome is included in this recall.
- Contact a franchised Entegra dealer to schedule the free battery-cable inspection and repair that fixes undersized, misplaced, or loose cables.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 24V577 when you call.
- Limit use of the motorhome until the dealer inspects and repairs the battery cables.
What happens at the repair
At the dealer, an Entegra technician inspects the battery cables to confirm the cable size, routing, and tightness. If a cable is undersized, routed incorrectly, loose, damaged, or showing heat damage, the technician repairs it or replaces it as needed. The recall repair is free, and parts and labor are covered. Ask the service desk to document the cable inspection and any repair performed on your motorhome.
Timeline
| August 1, 2024 | NHTSA published the recall |
|---|---|
| August 30, 2024 | Dealer notification began |
| August 30, 2024 | Dealer notification ended |
| August 30, 2024 | Interim owner notification (was planned for this date) |
| September 6, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V577?
Recall 24V577 covers 125 2024-2025 Entegra Cornerstone, Reatta Xl, Anthem, Aspire, and Reatta motorhomes with battery cables that have incorrect sizing, incorrect placement, or improper tightening. The issue can cause an electrical short or overheating, increasing fire risk. Dealers will inspect and repair or replace the cables for free.
What should I do if my 2024-2025 Entegra motorhome is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V577. If it is, contact a franchised Entegra dealer to schedule the battery cable inspection. The dealer will repair or replace the cables as needed at no cost. Reference Jayco recall number 9903611 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco says dealers will inspect the battery cables, then repair or replace them as necessary, free of charge. Parts and labor are covered at a franchised Entegra dealer.
What is the safety risk with recall 24V577?
The safety risk is fire. Battery cables that are the wrong size, in the wrong location, or improperly tightened can short electrically or overheat. If your VIN is included, arrange the free dealer inspection and repair before using the motorhome for travel.
What if I bought my Entegra motorhome used?
The free recall repair still applies. Federal recall law requires manufacturers to honor safety recalls regardless of ownership history. Check your VIN to confirm whether your specific Entegra motorhome is included, then call a franchised Entegra dealer and reference recall 24V577 or Jayco recall number 9903611.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V577000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 24V577 |
| NHTSA recall # (full) | 24V577000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →