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Campaign 24V576 Posted August 1, 2024 105,588 units

2019-2021 BMW X5/X7/3/7/8 Series Recall 24V576: Starter

Recall 24V576 covers 105,588 2019-2021 BMW vehicles for starter overheating that raises fire risk. Software update is free at any franchised BMW dealer.

BMW is recalling 105,588 2019-2021 X5, X7, X6, 740I, and related models because repeated start attempts after a starter motor failure can overheat the starter from an electrical overload. An overheated starter can ignite combustible material in the engine compartment and increase fire risk; BMW dealers will complete the repair free of charge.

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What's wrong?

The engine starter on affected 2019-2021 BMW vehicles is the electric motor that turns the engine when you press the start button. It draws heavy electrical current for a short time so the engine can begin running on its own. Starter software and engine-control logic help manage that starting sequence.

On these vehicles, BMW found that the engine starter has a certain production configuration tied to reported no-start conditions. If the starter motor fails, repeated attempts to start the engine can overload the starter electrically. That overload can make the starter overheat and damage nearby parts in the engine compartment.

There is no warning sign before failure. The first thing an owner notices can be an engine that will not start, and repeated start attempts are the condition tied to the overheating risk.

Who's affected?

Spans BMW passenger cars and SUVs from 2019 through 2021, with the same engine starter software tied to both engine-control software and starter-assembly scope items.

2021 BMW 740XI electrical system
2020 BMW X6 Software
2020 BMW X6 electrical system
2020 BMW 740XI Software
2020 BMW 740XI electrical system
Units affected105,588
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire. If your VIN is included, schedule the software update soon and watch for smoke, burning smell, or heat from the engine area. Repair is free at any franchised BMW dealer.

What should I do?

  1. Check your VIN to confirm your 2019-2021 BMW 740XI, X6, 840XI, 740I, M340XI, M340I, X7, 340XI, X5, or 840I is included in this recall.
  2. Contact a franchised BMW dealer to schedule the free software update that limits repeated starter attempts and reduces starter-motor overheating risk.
  3. Bring the recall notice if BMW mailed one. If not, reference recall number 24V576 when you call.
  4. Avoid repeated start attempts if the engine does not start; stop and call BMW customer service or your dealer before trying again.

What happens at the repair

At the dealer, a BMW technician installs updated vehicle software for the systems involved in starter operation. The software update and labor are free under the recall. If you paid out of pocket for a repair tied to this recall before the owner notice, BMW's reimbursement plan on file covers documented expenses. Bring prior repair paperwork to the service desk, or contact BMW customer service for the claim process.

ReimbursementReimbursement available

Timeline

August 1, 2024 NHTSA published the recall
August 1, 2024 Dealer notification began
August 1, 2024 Dealer notification ended
September 23, 2024 Interim owner notification (was planned for this date)
September 27, 2024 Owner notification mailed

Frequently asked questions

What is recall 24V576?

Recall 24V576 covers 105,588 2019-2021 BMW vehicles with starter motor and software-related defects. If the starter motor fails, repeated start attempts can overheat it from electrical overload. BMW dealers will update the vehicle software for free.

What should I do if my 2019-2021 BMW X5, X7, X6, 740I, 740XI, 840I, 840XI, 340XI, M340I, or M340XI is on this recall?

Check your VIN to confirm your specific BMW is included in recall 24V576. If it is, contact a franchised BMW dealer to schedule the vehicle software update. Reference recall number 24V576 when you call. The repair is free.

Is the BMW recall repair free?

Yes. BMW's remedy states that dealers will update the vehicle software free of charge. Federal recall law also requires manufacturers to repair recall defects at no cost at a franchised dealer.

What is the safety risk in BMW recall 24V576?

The risk is an engine-compartment fire. If the starter motor fails, repeated attempts to start the vehicle can overheat the starter motor from an electrical overload. That overheated starter motor can ignite nearby combustible material in the engine compartment.

When were BMW owners notified about recall 24V576?

BMW mailed owner notification letters on September 27, 2024. If you bought the vehicle used or never received a letter, the VIN check matters because the year and model are not enough to confirm whether this recall applies.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V576000
BMW customer service1-800-525-7417
NHTSA recall #24V576
NHTSA recall # (full)24V576000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →